This company ripped me off. I had enrolled in a plan with these guys for a year, and when I asked…read morethem to cancel it after the year was over, they simply ignored me, continuing to draw money from my account (I had set up pre-authorized payments to be drawn monthly). I spoke directly with the boss to let him know I wanted out. He just ignored me and kept drawing money. Don't trust this company, they suck.

I called (416) 840-4040 last month to ask about mice. She quoted $500 for one time bait station…read moreinstallation, without refills of the bait. Other companies include 3 refills for that same price. She wanted me to transport the used bait stations back to her Scarborough office to pick up more poison. Why would I do that, drive around with a dirty mouse bait station? Talk about a lack of service!

I called yesterday and informed Sande about my new unwanted guests in our detached garage. He told…read moreme that he could come and fit me in within today's schedule. Also, he very clearly detailed the potential costs involved for the work. Today, he came early within the estimated time-window. I asked him yesterday to call me in advance so I could make room for him in our driveway. He gave me a 30 minute heads up today. Perfect. It was pouring rain today but that didn't slow down Sande and his colleague. They found the mother raccoon and her pups. They secured the garage and gave me some suggestions to improve the quality of our garage door's security to make future entry for unwanted guests an improbability. Perfect!

Sande knows what he is talking about. Called me back within half an hour with a detailed…read moreexplanation of his understanding of the problem, what is needed to solve it, and tips for prevention in the future. Solution was put in place within 24 hours. Cherry on top - he also deeply understands the behaviour of raccoons, which allowed him to diagnose the issue quickly and effectively. Absolute first-class service from start to finish. Superior to other services I've used in every way, and also somehow a better price.

Effectively dealt with both raccoon and squirrel infestations at different times in our home. Carlo…read moreprovides great service: he is fast, effective and honest. He humanely removed the pests, and then fixed all holes and damage the squirrels and raccoons left behind so they couldn't re-enter the house. I definitely recommend Carlo from Cain pest control.

Over the many years I have dealt with Carlo, he has succeeded (where previous company failed) in…read morecuring my problems with mice, ants, and bed bugs. He responds swiftly and assesses the situation intelligently. I have total respect for his expertise.

What a wonderful company. My daughter and I are extremely allergic to bedbug bites so we know…read moreimmediately if we are exposed to them. I picked up a bug in Chicago at an Airbnb and of course immediately had a bite so I called Orkin. They came and couldn't see any bugs and refused to come to do the treatment despite the fact that my daughter had been hospitalized with her bite. Her entire leg swelled up and was bruised from the reaction. I called them for five day &, even though they promised me they would come the next day to fumigate they didn't even return my calls. I called Abell. They came the next day & fumigated, got rid of the one bug we had picked up and they were just amazing. Their technician Andrew was very personable, thorough and considerate.

I booked an appointment last week it was between 1-4 pm, same day I called just to confirm around…read more11 am, ok. Around 3:30 I am calling to the main number and asking "where is my technician? " , receptionist responded He left, He called you many times and He left, what number?, so He confused instead dial 437-××××, He dialed 416-×××..." Such as unresposibility !!!! I am very disappointed!!!

Darren was extremely thorough and knowledgeable. He carefully answered my questions. He did an…read moreexcellent job.

Excellent service and advice. I trust them, and would use them again…read more -Recommended ! -Fred K. -Toronto

I had a huge wasp nest outside a third floor window. I called another company that would not come…read morebecause it was too high up. I called Orkin. Krystal ftom Customer Service was great to deal with. In a few days Steve from Orkin came and knocked it down. He was extremely thorough and went to the trouble of finding the wasp eggs and cleaning them out of the eavestrough. I highly recommend.

Reading through all the bad reviews, I don't if I was just lucky or is it that those customers…read moresimply got the bad apples out of the good bunch. My experience with Orkin Canada, the scarborough location has been GREAT and i've had their continuous services for about two years now and the experience been excellent. Claudio is my guy, he's always available upon request and he does wonders! We've had some pest breakout at some point, after trying different companies, the only company that did the job was Orkin! Kudos and I hope that the other customers get to experience the real value of these guys

Friendly professional service. A very thorough process for both rodents and insects. When we called…read morethey made themselves available within 48 hours and even returned when it was a dryer day to apply an exterior spray

They were professional, kind to both raccoons and people. We really appreciated their assistanceread more

My first time with bedbugs. sadly this is becoming a problem in my city. freaking out at 4 am and…read morethey had someone here for me at 10:30. Extremely kind and professional service. I can't say enough. Thank you.

I feel the need to follow up on my first review because I'm just so... baffled? Rather than…read moreanswering my email (at the address Rebecca provided in her reply) Armour gave my cellphone number to a 3rd party "citations manager" who was apparently hired to get me to take down my negative review. (Is that even legal? Makes me wonder how many negative reviews have they had removed from their page?) I told this mediator that if Armour would just reply to my unanswered email about missed appointments with an explanation or apology, I'd edit my review to reflect that they did me that courtesy. The mediator told me they wouldn't do it and literally said "I feel really bad for you" ... I would never drag a small business online for making some mistakes, they were cheaper than most services and when we hired them we figured we'd be ok with the no-frills attitude that sometimes come with that. But refusing accountability for these mistakes, and then this new bizarreness with hiring a 3rd party to remove my review... I think it's important this unprofessional conduct is noted.