Cole and Kayden showed up when they said they would be here, were very professional and efficient…read more They were great!

We had some settling and sloping on one side of our house after 40 years of prior improper water…read moremanagement (we just purchased it last year). We had had some cheaper work done that acted as a bandaid but knew we wanted a more stable solution so we called around and ultimately decided, despite the high price tag, to go with AFS. The initial installation and lift experience was fine. We weren't amazed at the results - floors still squeaked and cracks hadn't closed up much, and within a couple months any cracks that had closed re-opened. So we wanted them to come back out and take a look at why we were regressing. It took almost a month to finally get someone back to the house - 3 appointments were cancelled, day-of. When someone finally got to us, the job required TWO people, and only one had been dispatched. A few days later 2 men are dispatched in case additional lift is attempted, and it was. Unfortunately for us, one of the two men dispatched was in training and he was left inside the house to determine if the man in the crawl space should keep lifting or not. We are extremely unhappy with the end result after this visit, and decided to cancel the "maintenance" plan to prevent any further damages to our home. We understand some new cracks can open upon lifting, but they lifted so much (without consulting me, I was home the entire time) that other cracks compressed and are popping out of the wall. We went from 2 noticeable cracks to over a dozen, probably closer to 20+. Trying to get hold of anyone to cancel the maintenance plan has also been a headache. The receptionists are very friendly but it always results in "let me email someone who can help and they will call" and days/weeks go by without a call. Very frustrated overall. Happy to have some solid support under our house, they did a great job there. But customer service is abysmal - feel like they give you the runaround. And to have someone in training calling the shots on how much stress a house can take is wild to me. I would recommend helicoptering the entire appointment at the very least if you decide AFS for your job.

We use this company to help put our exterior steps back in place. They had fallen away from the…read morebuilding about 4 inches. Braxton Fox was a sales representative and did a fantastic job explaining the service to us. They followed up with scheduling an appointment and the work crew was excellent. Everything went swimmingly and would highly recommend doing business with them.

We just had a representative come out and perform a thorough inspection and produced a…read morecomprehensive review. We are comforted, knowing that David is our contact & consultant for Ram Jack, foundation solutions. Knowledgeable, professional & gracious. -Thank you

Had another Insta Dri service for bad drainage around the house (neighbors notified me because…read morewater was actually going on their lawn, so wanted to be sure it got done quickly and correctly). Insta Dri came out quickly and fit me in and fixed the problem at a reasonable price. Thanks! Well done!

The company did not fix my leak and refused to give a refund…read more I would would not recommend this company to anyone. There are other companies that offer this service.

Gerad from 58 Foundations, came out and gave us an estimate after doing a great job of explaining…read moreand showing us what the problem was and how it would be resolved. The next day Ezekiel and his partner came and did a great job installing steel supports that fixed the problem. 52 Foundation was easy to work with and did what they said they would do when they said they would do it. A 5 star experience!

Found my foundation was settling. Bill S. Evaluated and gave quotes. They were reasonable. The crew…read morearrived at the arranged time and completed the work in a clean orderly fashion. To the Forman: Spencer and crew; Kaylon, Frank, and Shone. Great job!

Jeff came to my home and was able to diagnosis my needs and provide a step by step plan that I…read morecould undertake and manage within my budget. I was so impressed with his knowledge and ability to walk me through the issues in my basement. Jeff also recommended a local gutter installer with over 20 years of experience that did an excellent job. Jeff saved us thousands of dollars with his correction plan. I would highly recommend you talk to Jeff about any water issues in your basement. He is easy going and a pleasure to work with.

From the owner: AAA Basement Waterproofing provides basement waterproofing services, foundation repair services,…read morebasement finishing and crawl space repair and encapsulation for the Chattanooga and Knoxville areas. Basement Waterproofing Contractor Contractor Foundation Repair Contractor Crawl Space Repair Basement Finishing

My home is nearly 80 yrs. old. I had three estimates done for my crawl space mold, structure,…read morefoundation inspection. Nome of them knew I was getting other inspections. Master Services, Master Dry, All Things Basementy or whatever name they are going by now) was the only one that said I had a frighteningly serious mold issue. He said he won't even do a thorough inspection without a rebreather and suiting up. He even came back with pictures of "MY" crawlspace. I was terrified. He said it would cost around $26.000 to fix it (vapor barrier, humidifier, sand blasting the mold, a sump pump, proper drainage, etc.) The other two inspectors had no issue with mold. I saw pictures of my crawl space from them as well. Those pictures showed a totally different crawl space from the pictures Master Services showed me They found a moisture barrier would be helpful and maybe a humidifier if I was worried about future problems. Thank goodness I knew to get more inspections.

I had Master Services take over for a former company that went under after having our crawlspace…read moreencapsulation done several years ago. They totally took "the bull by the horns" following the end of defunct company, and they've done an excellent job. Nobody likes dealing with home issues, but they've been on the case and totally honest with my wife and I since then. But more importantly, the tech they sent has pointed out issues around our house beyond the work done in our crawlspace. Several years ago the tech pointed out that our electrical incoming area was damaged, and this week it was pointed out that there was a water leak under the house and soffit damage that I'd never have noticed, but thanks to MS, I contacted our whole home water filtration company that our units were the issue, and today it was repaired. If you need anything "Basementy" repaired or want total encapsulation, they're the company to call. My family will always be thankful for their going beyond the call of duty to protect our home from the evils of water damage! They can be trusted to do the right thing. Promise!