My Rent started out at $113 a month and that was not a special or first month special. That was the…read morenormal price. They started going up on my rent every three months. It got as high as $342.60 within 2 years. I called corporate and they did reduce it down to $239. Three months later it started going up again and went to $288. called corporate again and they brought it back down to $265. Three months later it went up to $288. I got a notice that it was going up to $325 so I got my stuff out and would never recommend anyone doing business with them. I have rented storage space other places and they would not go up on rent. The one time another facility did go up on my rent after 2 years it was only a $15 increase. Stay away from this company. they are crooks.

Very impressed with how clean this location is! It's immaculate and there are no smells. Kim the…read moreoffice manager is wonderful! She's so helpful, very friendly and gracious, and fully knowledgeable about everything. She answered all my questions and showed me around. I would have given a gleaming 5 star if not for one small but important factor - the units are not the advertised size. I measured a 5x5 and discovered it's actually 4x5. I measured a 5x10 and discovered it's only 4.5x9.5. My advice is, come to look at the units in person, like I did, and bring a tape measure with you. Hopefully Public Storage will rectify the misleading measurements so that people are accurately informed about what they're paying for.

Unprofessional office staff. Don't blow customers off during posted business hours because you're…read moregiddy to leave and proud of it. Way to stick it to the man.

Wish I could give 0. The WiFi inside sucks and makes it nearly impossible to access the app they…read moresigns you out. My unit wont unlock no matter how many times I try. It's impossible to call support without going to the front due to the signal. Support isn't helpful and no one can get us in our unit past 6:00PM even though we pay for access. They raise the price without telling you. The owner refuses to fix anything.

Honestly I have no complaints. I've been using their services for well over a year by now and they…read morehave been extremely helpful and no issues whatsoever.

Gives you a low rate for a few months then jumps it up. Basically is almost bait and switch.read more

I rented a storage unit here around 2 years ago, or maybe longer, if memory serves me correctly…read more Everything has been decent, but I was *very* frustrated with the last rent increase which almost doubled the monthly rate. That is absolutely not right! However, my major issue is that, since maybe around the beginning of the year, the company has not kept someone in the office during the office hours posted on the door. I have gone numerous times to pay my bill, only to find it locked & no one in the office. I have learned to call before I go (though I have forgotten a time or 2), but the answering service has not been given correct info often times, as they expected someone to be at the office during certain times, but when I have gone, there's still almost always been no one there!!!! I have found signs posted, stating early closing times, or later opening times the next day. But even with that info, the people who service the number provided for info have rarely been notified about the changes!! I'm *absolutely* *fed* *up* with this sloppy, shoddy, poor & usually nonexistent service!!!!!! I understand there's been employee changes, sicknesses, lack of enough people to be in every office location. But they have no excuse for not having the actual everyday times posted at the office & if something happens to require different hours, giving *specific* opening & closing times. But more importantly, they HAVE to take 2 minutes to call the answering service & informing them of the true times there will be someone there! I am now needing to pay my bill with cash. Just this week, I have called 4 times, been there 3 days & still not found anyone in the office to pay! I absolutely will NOT pay a late fee, if I am unable to get my payment processed before the due date!!!! I Don't Know what is causing such few employees. But they need to get their act together. This is the poorest customer service experience I have EVER experienced anywhere!

From the owner: North Chattanooga is home to several communities and neighborhoods, including Alpine Heights,…read moreEastwood Acres, and Forestdale. Whether you are looking to declutter a closet or garage, clean up your company's filing cabinets, or hold your belongings during a move, Red Bank Climate Storage offers individuals and businesses with a convenient place to house your belongings. Red Bank Climate Storage can be found just off Dayton Boulevard, across from Lillie Mae's Place and next to the Dollar General. Our facility backs up to Stringers Branch. We are a short drive from several area businesses and restaurants, as well as Highway 27. We make it simple to drop things off or quickly get items from your storage unit and get back to your day.

I have been using CubeSmart for a few years. Recently I wanted to change units Patrick and Joel…read morecouldn't have been more helpful. They made the move super easy. They also checked on us numerous times and even brought us some water. I thought it would take us no time but they knew better. Two of my children now have their units here. I highly recommend them for your storage needs.

Amazing communication and awesome customer service. Patrick was great. Highly, highly recommend.read more

Terrible facility. Opened my unit to find rat droppings on top of my furniture and Rubbermaids. And…read morea rat trap that I certainly didn't put in there. Also, holes in the walls of the unit that appears to be from chewing. Luckily, we only had to unit for a few months, but what they charge for this place is ridiculous, considering.

Relentless nonsensical price increases. Does not provide any value. Do not rent here unless you…read morewant to end up paying 80% more than original rental price over the course of a year for zero additional value. Crazy business idea: rental units with transparent pricing.

Best climate control/non-climate control storage facility in the greater Chattanooga area!read more

Beware!! Water damage and mold destroyed my belongings!! I…read morestored my belongings here for years while I traveled When I moved back and went to move them, most of my belongings had been destroyed with water damage and mold. There was standing water in several hallways running under the unit doors. I lost family heirlooms, furniture, electronics, art, books, photos, childhood memories, pretty much everything I owned. When I talked to the manager on duty she pretty much just said there was nothing she could do, no apologies, she could have cared less. She said that I should file a claim with the insurance they had me purchase when I rented that unit which was a dead end. Thousands of dollars to just throw it all away and have to start all over.