Very impressed with how clean this location is! It's immaculate and there are no smells. Kim the…read moreoffice manager is wonderful! She's so helpful, very friendly and gracious, and fully knowledgeable about everything. She answered all my questions and showed me around. I would have given a gleaming 5 star if not for one small but important factor - the units are not the advertised size. I measured a 5x5 and discovered it's actually 4x5. I measured a 5x10 and discovered it's only 4.5x9.5. My advice is, come to look at the units in person, like I did, and bring a tape measure with you. Hopefully Public Storage will rectify the misleading measurements so that people are accurately informed about what they're paying for.

Wonderful service by Kim, who showed us options and explained the process to us. Very clean…read morepremises and great location. Find exactly what we needed and very pleased with customer service rep Kim, she is excellent at her job!

Wish I could give 0. The WiFi inside sucks and makes it nearly impossible to access the app they…read moresigns you out. My unit wont unlock no matter how many times I try. It's impossible to call support without going to the front due to the signal. Support isn't helpful and no one can get us in our unit past 6:00PM even though we pay for access. They raise the price without telling you. The owner refuses to fix anything.

Posted across many review sites. I wish I could give zero stars. I haven't had my unit for 2 full…read moremonths and just received a rate increase that almost doubled my original rate. I would NEVER have gone with Extra Space had I realized that the increase would be so ridiculously high. When I called, the best they could do was a whole $5.00 discount which doesn't reduce it enough for me to want to keep it. Bait and switch pricing! I do NOT recommend and I am telling everyone I know what they do.

Honestly I have no complaints. I've been using their services for well over a year by now and they…read morehave been extremely helpful and no issues whatsoever.

Gives you a low rate for a few months then jumps it up. Basically is almost bait and switch.read more

I rented a storage unit here around 2 years ago, or maybe longer, if memory serves me correctly…read more Everything has been decent, but I was *very* frustrated with the last rent increase which almost doubled the monthly rate. That is absolutely not right! However, my major issue is that, since maybe around the beginning of the year, the company has not kept someone in the office during the office hours posted on the door. I have gone numerous times to pay my bill, only to find it locked & no one in the office. I have learned to call before I go (though I have forgotten a time or 2), but the answering service has not been given correct info often times, as they expected someone to be at the office during certain times, but when I have gone, there's still almost always been no one there!!!! I have found signs posted, stating early closing times, or later opening times the next day. But even with that info, the people who service the number provided for info have rarely been notified about the changes!! I'm *absolutely* *fed* *up* with this sloppy, shoddy, poor & usually nonexistent service!!!!!! I understand there's been employee changes, sicknesses, lack of enough people to be in every office location. But they have no excuse for not having the actual everyday times posted at the office & if something happens to require different hours, giving *specific* opening & closing times. But more importantly, they HAVE to take 2 minutes to call the answering service & informing them of the true times there will be someone there! I am now needing to pay my bill with cash. Just this week, I have called 4 times, been there 3 days & still not found anyone in the office to pay! I absolutely will NOT pay a late fee, if I am unable to get my payment processed before the due date!!!! I Don't Know what is causing such few employees. But they need to get their act together. This is the poorest customer service experience I have EVER experienced anywhere!

From the owner: North Chattanooga is home to several communities and neighborhoods, including Alpine Heights,…read moreEastwood Acres, and Forestdale. Whether you are looking to declutter a closet or garage, clean up your company's filing cabinets, or hold your belongings during a move, Red Bank Climate Storage offers individuals and businesses with a convenient place to house your belongings. Red Bank Climate Storage can be found just off Dayton Boulevard, across from Lillie Mae's Place and next to the Dollar General. Our facility backs up to Stringers Branch. We are a short drive from several area businesses and restaurants, as well as Highway 27. We make it simple to drop things off or quickly get items from your storage unit and get back to your day.

Terrible facility. Opened my unit to find rat droppings on top of my furniture and Rubbermaids. And…read morea rat trap that I certainly didn't put in there. Also, holes in the walls of the unit that appears to be from chewing. Luckily, we only had to unit for a few months, but what they charge for this place is ridiculous, considering.

Relentless nonsensical price increases. Does not provide any value. Do not rent here unless you…read morewant to end up paying 80% more than original rental price over the course of a year for zero additional value. Crazy business idea: rental units with transparent pricing.