Public Storage

1.4 (10 reviews)

Self Storage

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Public Storage - Self Storage Near Me - Red Bank, Tennessee

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Kindra G.

2 years ago

Terrible facility. Opened my unit to find rat droppings on top of my furniture and Rubbermaids. And a rat trap that I certainly didn't put in there. Also, holes in the walls of the unit that appears to be from chewing. Luckily, we only had to unit for a few months, but what they charge for this place is ridiculous, considering. read more

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Alyse H.

2 years ago

Relentless nonsensical price increases. Does not provide any value. Do not rent here unless you want to end up paying 80% more than original rental price over the course of a year for zero additional value. Crazy business idea: rental units with transparent pricing. read more

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Kathy W.

4 years ago

We had this 10x10 (not climate controlled) unit just under 3 years, and not only has the fee doubled in that time (currently $152/mo), but we recently discovered water and rodent damage. The manager tried to tell us the holes in the particle board partition we're just because of the water, dismissing the fact that a significant amount of water has damaged that wall. We discovered mouse droppings to cShe asked if we had their insurance. We don't because our homeowners covers off-site storage. She said we could file a claim with them, AGAIN, dismissing any responsibility. We are moving to a climate-controlled facility that is cheaper and cleaner. read more

Public Storage - Rodents have chewed through the wall - Self Storage Near Me - Red Bank, Tennessee

Public Storage - Water damage. Evidence of rodents and roaches - Self Storage Near Me - Red Bank, Tennessee

Public Storage - Rodent damage - Self Storage Near Me - Red Bank, Tennessee

Public Storage - Water damage - Self Storage Near Me - Red Bank, Tennessee

Public Storage - Rodent droppings - Self Storage Near Me - Red Bank, Tennessee

Public Storage - Water damage halfway up the partition. - Self Storage Near Me - Red Bank, Tennessee

Public Storage - Water damage/mold and rodent damage - Self Storage Near Me - Red Bank, Tennessee

Public Storage - Water damage and rodent droppings - Self Storage Near Me - Red Bank, Tennessee

Public Storage - Leave clogging gutters - Self Storage Near Me - Red Bank, Tennessee

Public Storage - Water damage. Appears to have been the result of standing water. - Self Storage Near Me - Red Bank, Tennessee

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Kim B.

4 years ago

This place overcharges customers with disabilities when i rent my unit i paid up front ahead and let them know i am on fixed income and get my check on a certain date. And every moth they add on add on now instead of paying 86.00 they went up to 121.00 . Tell me how that is possible i am tired of being penalized for being on disability . Am contacting lawyer about these late fees when i rented in on the day my check comes and they know I'm on a set income and they charge me late fee and more bull crap. Do not rent from these people they will rip you off.. read more

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Eileen R.

8 years ago

DO NOT STORE YOUR BELONGINGS IN THIS PLACE!!! This place is overrun with RATS. I had a storage unit there for a year, thinking all my things were safe and sound in my unit. On Jan 3 I came to pick up my things and found everything overrun with rat droppings and pee. It's disgusting!! And it was fairly obvious that the workers there went into the unit at some point so the locks they sell you are not secure. My unit had been ransacked. Then the next day, as I was driving home with my pile of stinking belongings (because after disinfecting everything- it still stank of rat poop and piss) the lady at the desk had the nerve to call me demanding that months full rent. Which by the way was $54-not the original agreed upon price of $41. 3 months into my rental they pulled a bait and switch on me and increased the price of the rental unit because they knew you couldn't argue it. I was traveling at the time and couldn't go pick my things up so I ended up paying 54 every month till last month. The lady started arguing with me and my husband, saying that even though we picked things up on the 3rd day of January, we owed her a full month of rent. When I pointed out that when I first rented the unit, the lady who checked me in prorated me for the few days of November and the rent for December of last year, she actually had the nerve to say oh we only prorate in the beginning, not the end. My husband and I told her at that point about the infestation of rats that had obviously been in our unit and her response was well, you must have had food in there. It's funny she said that, because yes, I did have food in there. In covered plastic containers. One of which had the top removed and disappeared. Which was not done by me. And I don't think rats can make the top of a bin disappear magically so the unit was obviously opened and searched through. For what purpose, I don't know because they obviously didn't help get those damn rats off my stuff. Here it is, almost a week later, I'm I'm still trying to clean up my stuff before I bring it into my home. This place is a disgusting, vermin infested junk hole. Save your money and go anywhere else. I'm attaching pics of my unit as I found it when we got there at 8:30pm on Jan 3. All the little black dots are rat poops and as you can see my unit was ransacked. That's not how I had left it. It was a lot neater and organized. By the way, by the time I got home they had sent me an email saying that I now only owed 43 dollars to which I am saying try charging me that. I'm taking this to the BBB and the attorney general if you force my hand. I want that charge removed. What you people did to my belongings is horrifying. I was promised that my things would be safe and sound and I feel like I definitely got screwed over. read more

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Shannon H.

103

4 years ago

Great service, great location, super-easy online reservations. I went from the website to moving my things into a clean, perfect unit within 12 hours! read more

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Danielle G.

5 years ago

This place is dreadful. All the units are made of wood inside and open at the top, so if critters enter one unit, they can enter them all. The place is overrun with rats, and the amount of damage they caused to my belongings is unimaginable. Somehow, sticky sheets used to capture mice and rats ended up in my unit, and when I moved my belongings out, I found an entire dead rat, a dead mouse skeleton, and everything I own was covered in rat feces and urine. I had to toss pretty much everything I stored here. The price for my 10 x 10 unit increased over the last few years from $98 to $166. And for what? Me to lose everything I stored here? I will NEVER use Public Storage again, and certainly never at this location. This has cost me much more than the fee to store things here. Now I have to spend more time and money to try to rescue what's left of my belongings. I stored clothing, artwork, kayaks, and some childhood toys. No food, and absolutely nothing that would draw critters in. And yet, I'm left holding the bag for all the damages. Abhorrent. If you're searching for a place to store your things, steer clear of this place. read more

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L S.

7 years ago

This place is awful I didn't even get a chance to rent from them i called to see if it was the most convenient place to my home and the man was very rude.The he transferred me to somewhere in Glendale California who wanted to transfer me to somewhere else because he said since I didn't have an existing storage with them he could not help me I just wanted to know their location.What was the other surrounding businesses because I was not familiar with that street they were on but I am familiar with the particular area read more

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Karen D.

10 years ago

We have not had a positive experience with this location. Initially, it took way to long to even rent the unit, then, most recently, we went to pay several times over a three-day period and no one was ever there. The online payment process was a nightmare and then to make matters worse the gate has been broken since July and no one told us. So basically, it is not a secure location, which was one of the primary reasons we went there. I have contacted, the manager, customer service and the district manager to find out what kind of a discount we will get and no one has gotten back to me. Well, except the manager who told me it's not her fault and she knows that corporate is not going to do anything about it. (hey at least someone was actually there today!) If you can- rent elsewhere! read more

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Kelly C.

7 years ago

I recently decided to leave this place because an infestation of rats. I stored nice leather furniture in here and Christmas decorations absolutely no food whatsoever. When getting out my belongings to decorate my house for Christmas I noticed an abundance amount of rat poop all over my furniture and totes that we stored items in. I decided at that point instead of putting the Christmas stuff back up I would instead decide to leave. Two days after Christmas I cleared my storage unit and found two dead rats in there. There was an old camping tent i decided to no longer keep because it was covered in rat poop. I threw it away in the dumpster on site and when i opened the dumpster they had multiple dead rats thrown in there. I was spending $100 a month to store here! If you want to save your money and your belongings i highly suggest finding another place to store. I had no issues getting out of my lease there since I did vacate before a new month. However, I wouldn't put my stuff there in the future. read more

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More info about Public Storage

101 Harding Rd
Red Bank, TN 37415
Directions
(866) 677-5147
Call Now
Visit Website
https://www.publicstorage.com

Payment methods

Does Public Storage take credit cards?

Yes, Public Storage takes credit cards.

From the Business

Specialties

Public Storage rents spaces large and small, from closet-sized units to ones that can hold the contents of a five-bedroom house. Choose from drive-up, walk-up, elevator-access, indoor or outdoor units, depending on the amenities available at the location you choose amongst thousands of our facilities. Renting from Public Storage is fast, flexible, convenient. A Great Deal: $1 first month's rent* No credit card required for reservations; no obligation Rent month-to-month Clean and trusted: Convenient Access to your units Well-lit, fenced properties Computer controlled gated access You keep the only key to your unit Extra perks: Climate controlled units available Managers live on site at many addresses Packing Materials and locks available for your convenience Personal, business or vehicle storage Pay and manage your account online or on your smart phone Call now or visit our website to find a location, check rates, reserve! * Subject to availability. Other restrictions, taxes, and fees, including an administrative fee, apply.

History

Established in 1972.

The first Public Storage building opened in El Cajon California, but the new business was only supposed to be temporary. Two partners pioneered the concept as a way to use their real estate investment while they waited for the Southern California community to take off and value of their land to grow. They kept building, and people continued to fill their units. Eventually the pair realized that self-storage was here to stay, and they never looked back. Today, there are thousands of neighborhood Public Storage locations to choose from, many right around the corner from you.

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Guardian Storage Centers

2.0

(3 reviews)

I have stored my boat with Guardian for nearly five years. The management is easy to deal with and…read morethe place is secure. They have a digital keypad to give access to the area, which is important to me because my boat is stored outside. The only drawback is that they don't have anybody there after hours. There is someone at the office for a few hours on Saturday. But as long as you can get your business done over the phone, everything will go fine.

The management of this storage location was exceedingly rude and condescending to the family of a…read moredeceased 15+ year customer... Our father had a storage unit at Guardian for over 15 years. When he died we moved as quickly as possible to vacate his office on the north shore and his storage unit. We contacted Guardian to make them aware that we were moving out and made plans to be out by October. The bill for the unit had already been paid through September. The very first week in October we moved everything out of the storage unit. The bill for October was supposed to be paid by the estate, so when management asked for payment during our move out I gave the contact number for a sibling who was the estate executor. The staff member on duty was rude and belligerent during what should have been a cordial phone call to the family of a 15+ year customer. They saw our access to and moving to our father's personal belongings and payment that was one business day late, per the terms of our father's contract, as a sign we were going to cheat them out of $70.00 for the month. On the same phone call they alleged that a renter for the unit was lined up and waiting for the unit. So the abrasive manager was attempting to convince us to sever our rental that day so they could start a new contract on the unit, effectively allowing them to collect a full month's rent on the same unit, twice. Though we paid our bill and completed our move out on October 4th, we informed them we will no longer need access on October 31st, 2011.

Public Storage

4.5

(2 reviews)

Very impressed with how clean this location is! It's immaculate and there are no smells. Kim the…read moreoffice manager is wonderful! She's so helpful, very friendly and gracious, and fully knowledgeable about everything. She answered all my questions and showed me around. I would have given a gleaming 5 star if not for one small but important factor - the units are not the advertised size. I measured a 5x5 and discovered it's actually 4x5. I measured a 5x10 and discovered it's only 4.5x9.5. My advice is, come to look at the units in person, like I did, and bring a tape measure with you. Hopefully Public Storage will rectify the misleading measurements so that people are accurately informed about what they're paying for.

Wonderful service by Kim, who showed us options and explained the process to us. Very clean…read morepremises and great location. Find exactly what we needed and very pleased with customer service rep Kim, she is excellent at her job!

Extra Space Storage

1.0

(2 reviews)

Wish I could give 0. The WiFi inside sucks and makes it nearly impossible to access the app they…read moresigns you out. My unit wont unlock no matter how many times I try. It's impossible to call support without going to the front due to the signal. Support isn't helpful and no one can get us in our unit past 6:00PM even though we pay for access. They raise the price without telling you. The owner refuses to fix anything.

Posted across many review sites. I wish I could give zero stars. I haven't had my unit for 2 full…read moremonths and just received a rate increase that almost doubled my original rate. I would NEVER have gone with Extra Space had I realized that the increase would be so ridiculously high. When I called, the best they could do was a whole $5.00 discount which doesn't reduce it enough for me to want to keep it. Bait and switch pricing! I do NOT recommend and I am telling everyone I know what they do.

Storage Rentals of America

3.0

(2 reviews)

Honestly I have no complaints. I've been using their services for well over a year by now and they…read morehave been extremely helpful and no issues whatsoever.

Gives you a low rate for a few months then jumps it up. Basically is almost bait and switch.read more

Red Bank Climate Controlled Storage

1.0

(1 review)

I rented a storage unit here around 2 years ago, or maybe longer, if memory serves me correctly…read more Everything has been decent, but I was *very* frustrated with the last rent increase which almost doubled the monthly rate. That is absolutely not right! However, my major issue is that, since maybe around the beginning of the year, the company has not kept someone in the office during the office hours posted on the door. I have gone numerous times to pay my bill, only to find it locked & no one in the office. I have learned to call before I go (though I have forgotten a time or 2), but the answering service has not been given correct info often times, as they expected someone to be at the office during certain times, but when I have gone, there's still almost always been no one there!!!! I have found signs posted, stating early closing times, or later opening times the next day. But even with that info, the people who service the number provided for info have rarely been notified about the changes!! I'm *absolutely* *fed* *up* with this sloppy, shoddy, poor & usually nonexistent service!!!!!! I understand there's been employee changes, sicknesses, lack of enough people to be in every office location. But they have no excuse for not having the actual everyday times posted at the office & if something happens to require different hours, giving *specific* opening & closing times. But more importantly, they HAVE to take 2 minutes to call the answering service & informing them of the true times there will be someone there! I am now needing to pay my bill with cash. Just this week, I have called 4 times, been there 3 days & still not found anyone in the office to pay! I absolutely will NOT pay a late fee, if I am unable to get my payment processed before the due date!!!! I Don't Know what is causing such few employees. But they need to get their act together. This is the poorest customer service experience I have EVER experienced anywhere!

From the owner: North Chattanooga is home to several communities and neighborhoods, including Alpine Heights,…read moreEastwood Acres, and Forestdale. Whether you are looking to declutter a closet or garage, clean up your company's filing cabinets, or hold your belongings during a move, Red Bank Climate Storage offers individuals and businesses with a convenient place to house your belongings. Red Bank Climate Storage can be found just off Dayton Boulevard, across from Lillie Mae's Place and next to the Dollar General. Our facility backs up to Stringers Branch. We are a short drive from several area businesses and restaurants, as well as Highway 27. We make it simple to drop things off or quickly get items from your storage unit and get back to your day.

CubeSmart Self Storage

5.0

(2 reviews)

I have been using CubeSmart for a few years. Recently I wanted to change units Patrick and Joel…read morecouldn't have been more helpful. They made the move super easy. They also checked on us numerous times and even brought us some water. I thought it would take us no time but they knew better. Two of my children now have their units here. I highly recommend them for your storage needs.

Amazing communication and awesome customer service. Patrick was great. Highly, highly recommend.read more

Signal Mountain Self Storage

3.4

(5 reviews)

Best climate control/non-climate control storage facility in the greater Chattanooga area!read more

Beware!! Water damage and mold destroyed my belongings!! I…read morestored my belongings here for years while I traveled When I moved back and went to move them, most of my belongings had been destroyed with water damage and mold. There was standing water in several hallways running under the unit doors. I lost family heirlooms, furniture, electronics, art, books, photos, childhood memories, pretty much everything I owned. When I talked to the manager on duty she pretty much just said there was nothing she could do, no apologies, she could have cared less. She said that I should file a claim with the insurance they had me purchase when I rented that unit which was a dead end. Thousands of dollars to just throw it all away and have to start all over.

Bellhop Moving

3.1

(71 reviews)

Extremely disappointed with my experience using Bellhop in Atlanta…read more My move on May 31, 2025 was quoted at $837. But after the job, I was blindsided with a final bill nearly double that -- over $1,800 -- without any real-time communication or approval from me during the move. There was no transparency. I was never informed as the charges climbed. On top of that, the movers showed up completely unprepared, with nothing but a single Allen wrench and no tools or proper equipment. I had to hire outside help just to finish the job. Their disorganization directly caused the delay, not me. Several of my belongings were damaged during the move, including irreplaceable furniture. I submitted a claim and was promised a $449 settlement. But instead of issuing a refund, Bellhop applied it as a credit toward the inflated bill -- and only if I agreed to lift my credit card dispute. That's not a resolution -- that's coercion. I offered in good faith to pay the original quoted amount, which I believe was generous considering I had to finish the move myself and cover the damages. Bellhop refused to compromise or take accountability. If you're looking for a company that values professionalism, preparation, and fairness -- I strongly recommend you look elsewhere. My experience was stressful, expensive, and completely mishandled from start to finish.

I want to start by making it very clear that my issue is with Bellhop Moving as a company and not…read morewith any of the loading, driver, or unloading teams who supported my move. Bellhop's communication is atrocious. They are extremely responsive when you are working to schedule a move and then it falls apart. I schedule a cross-country move with Bellhop, and at 5:30am on the morning that my 2800 mile move was set to begin, I received a text message saying that the move was being rescheduled to the next day. We had a flight booked that night and rescheduling (especially with 3 hours notice) was not an option. After an hour of trying to get a hold of customer service, I managed to talk to someone about pushing the move to early afternoon as long as we would still make our 10pm flight. The move was reconfirmed for 4pm. I followed up several times throughout the day, eventually learning the truck was now delayed and would be arriving at 5pm. This delay was not communicated to the assigned loading team who showed up to my home at 3pm. At 5pm, the truck was nowhere to be found, I had no contact information, and Bellhop's customer service was now Closed for the night despite my move not being completed for the day. After tears and an hour of panicked calls, emails, texts, etc., the truck showed up at 6pm. It just so happened that I received a call from a Bellhop team member within 2 minutes of the trucks final arrival to tell me they had arrived. I did not hear any updates from Bellhop over the 4 days that the moving truck made its way across the country, nor confirmation that the unloading team was assigned and on schedule to meet the truck. In the end, Bellhop blamed our truck driver for being uncommunicative instead of taking any responsibility for the terrible coordination. For over $11,000, I expected much better service and to avoid a total moving panic for once... guess that was a lofty dream.

Movers Direct

4.6

(31 reviews)

I used movers direct to move me 130 miles away in Georgia. To say it was a 5 star move is an…read moreunderstatement. The worst thing on the whole move was a container of cinnamon opened up and spilled on the other dishes in the box. They were insanely detailed wrapping and packing everything so carefully . I've moved three time in my life and this is the best one yet. Such professionalism and care for my whole house. Thanks to Christy and her team !! I'm super picky and this was easy

Thanks, Kristy, for sending a great crew for my move. James…read morewas a calculated professional lead, directing a crew of four to move hefty, labor-intensive commercial kitchen equipment. The whole crew was kind, polite, and had good attitudes. They listened to all my concerns regarding fragile equipment and handled everything with care and professionalism. I was on a time crunch, and the guys worked independently, wasting no time to finish my project within my schedule and budget. The completed project was a stress reliever to declutter for a real estate sale. I

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Edward L.

12 years ago

I've come in contact with Sherry almost everyday! She is very friendly and very professional. It's not just me, I've noticed how she treats every one she comes in contact with. This type of personality is so hard to find these days. She takes pride in her job. The lady who replaces her on her on her off days is a very nice lady. Edward L. read more

Jennifer J.

11 years ago

Service was very helpful and quick! I called many local storage units, multiple days in a row and couldn't get anyone to call me back. Public storage had all of their information, (unit sizes, prices, etc) clearly listed on their website which made it very easy for me. Sherry, the property manager was very nice and helpful as well. read more

David M.

12 years ago

My cousin and I rented a unit for a few months and the property manager Sherry McSpadden was one of the most helpful and friendly person I have dealt with in a long time. Public Storage is lucky to have such a person working with them as I am sure she has a positive effect on the business at this location read more

Randi B.

12 years ago

I really enjoyed my time that was spent in the office. Ms. Sherry was very nice, she was attentive, and she helped me out a lot!! She was very sweet, and easy to talk to. I would and will tell people about Public Storage!! I will tell them that it is easy and fast. read more

Brenda H.

9 years ago

Went to pay storage payment for next month,Sherry is so very nice and helpful,Told me I can pay at any location,thats great to know.Great place for storing things. Sherry makes public storage a great place, very helpful,Wonderful manager. read more

Jack W.

12 years ago

I have used public storage in red bank for several years now and I have to say that Sherry has been a very helpful and friendly manager she remains a great person whom I can always depend on for help she is always friendly and helpful read more

Kathy N.

11 years ago

this is the best storage place in chattanooga... the manager, sherry is great...very helpful and very nice... i tell everyone to come here if they need to rent a storage..it's great!!!! thank you, sherry :) read more

Debbie E.

12 years ago

Sherry was excellent. She had my online order ready to go! I was in and done with the process in about 30 minutes. The contract was explained and then she took me to the unit. Thank you, Sherry! read more

Nita F.

12 years ago

Sherry that works here is awesome. Even though we had some financial trouble, She was very understanding and help get the answers we needed. Thanks Public Storage read more

Amanda P.

9 years ago

This is my first time using a storage unit. Sherry has been very helpful throughout the process. The units are easy to access and I feel my belongings are secure. read more

Edward B.

5 years ago

Sherry, at Public Storage is a wonderful and friendly person. She seems to always serve my best interest. I appreciate the clean unit and the friendly service. read more

JerryandTammy M.

10 years ago

Sherry was the most helpful when renting my storage unit. I didn't know the first thing about storing my valuables and she was most helpful. Thank you kindly! read more