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    Guided Coverage

    5.0 (1 review)
    Closed 9:00 am - 2:00 pm
    Updated 2 months ago

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    Response time

    1 day

    Response rate

    100%

    Services - Guided Coverage

    Car and truck insurance

    Insurance appraisal

    Motorcycle insurance

    3 More Services

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    Homeowner or property

    Vehicle

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    2 months ago

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    AAA - Yup! It gets that hot in my car.

    AAA

    (35 reviews)

    I had AAA many years ago, mainly to get their TripTiks for our road trips. It was fun flipping the…read morepages of the map as you got closer to your destination. We recently got a membership for our daughter and ourselves. It was more for our daughter since her car is getting older and she was taking a road trip vacation. Well, we ended up having to use their tow service for my husband's car when his brakes failed. It was an easy process. I called the number on the card and a recording indicated that for faster service I could fill in the info in a link that they sent. I entered the requested info and got a text indicating that my request was scheduled to a technician and had a link that you could click on to check the status. There was a time which I wasn't sure if that's when they were arriving or when we would be contacted. We got a text indicating who our driver was and when they would be arriving and received a call almost simultaneously from the technician, Britani, who was calling to confirm the info that I had entered. We were told that she would be there in 20 min. Sure enough, she was at our house within 20 min! Britani was courteous, knowledgeable, very professional and worked efficiently. She's a great asset to AAA. I've heard horror stories about people having to wait for a long time for AAA to arrive. I don't know if we called when it wasn't so busy but we had a great experience!

    This office is convenient for me as a long time AAA member. I like their roadside service as long…read moreas I don't need to use it, if that makes sense. My home and auto insurance is bundled through AAA so that is assuring. I have used this office for cruise and land travel. The staff here is on the older spectrum so I find that if I want to go somewhere the agent hasn't been or previously planned a trip, it is like the blind leading the blind and being more computer literate, I really just use them for the booking convenience. You must show a membership card at the desk before you are assigned an agent. My agent Debbie has always been friendly and available. She is good on remembering anything I need for a trip and printing our documents.

    Guided Coverage - autoinsurance - Updated June 2026

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