Had a great reflexology treatment and hot oil hair and head massage. Katie was fantastic. The salon…read moreis clean and very serene. I already booked for next month to try a scrub and massage.

My 88 year old grandma and I get massages every month here. Jared and Ally are the reason we go…read moreback every month. They are amazing at what they do. We request them every time. Jared takes care of me and I can not praise his work enough. He is absolutely fantastic. Ally is so sweet and gentle with my grandma and always lets me know about anything to look out for. My grandma adores her. Will be back every month until forever. Highly recommend them both!!!

This place is much bigger inside than it looks outside. Set inside the river place shops, walk in…read moreand there's a cute boutique of wellness items where the front desk is. At first glance it looks like just a nail salon which dominates the area behind the front desk. I was there for a couples massage and they led us past the nail salon into a door in the back where they brought us to a much quieter hallway. Beyond that Is a totally quiet reception room where you fill out your massage paperwork and meet your therapist. The place overall is very clean and cozy. Given that this is downtown Frankenmuth, the prices are a bit outrageous though expectedly so for such a touristy area. It is also the only one of its kind I believe in the whole town of Frankenmuth so alas, the expensive prices. The massage therapists were really nice except they kind of talked over each other during the initial consultation. We added hot stones. This would be a good place to gift someone a nice gift card or gift certificate.

Hailey gave me a great massage. So relaxing, (after getting my knots out) lol fell asleep. lol…read morehighly recommended

Stylist and staff are very friendly and helpful. They are very professional and eager to make sure…read moreyour experience was great. Building is very clean and well maintained

They were very nice and friendly and I really enjoyed it and I would recommend them I will be back…read moreagain

Whoever answers the phone is extremely condescending. I have called twice to see if they had…read moreavailability and both times the person was just flat out rude. My husband called to book a service for me and it was even worse for him! Way to put people off before they even receive a service...

My first experience here was for an updo and unfortnatly it was so bad I had to take it out when I…read moregot home - it was clear that this girl had no experience with updos and I do not think they should have allowed her to try on me, a paying customer. My second expierence was coming in for a manicure and the person could not do french tips, I have never encountered that before because it seems like a very basic "design". My third and final experience was recently when I was given a gift card for a mani/pedi/massage and I was not interested in the massage as I do not like them, but it was a gift, so I asked if I could use the remainer of the balance after covering the mani/pedi on a different service and they said no. So that is why I am leaving this review because that is poor customer service. I have not left a bad review prior even with my bad experiences because the staff has always been SO nice. But this time it was not a great experience due to customer service. Additionally, my GEL manicure started chipping in TWO days, whereas I have gone other places where it has lasted me 4 weeks. So I believe they are either not training their staff well, or they don't use quality products. Which for how expensive it is there, they should be doing both of those things. I would not recommend going here, unless you are in a pinch. Still leaving two stars because the girls who have given my services have been very nice and I think that is worth mentioning.

Overall this place was just okay to me. I went on a Saturday and it was very busy. The music was…read moreloud and a few stylists were pretty loud too. Not exactly what I was hoping for in a "day spa" vibe. My stylist was Chelsea. She was pleasant and didn't talk too much, which I appreciated since I told her I was looking for some downtime. I'm happy overall with my cut, but sort of felt rushed by her. I've noticed several split ends since too, which is disappointing since I told her I wanted the ends cleaned up and healthy. She did a very nice scalp massage during the shampoo though and did a nice job targeting products that I might like.

It's safe to say that I'm hooked - I have been going to Jenny at Swaé for over three years and will…read morefollow her wherever she may go! Jenny is an incredible person, and the same goes for her facials. Whether it's a fun conversation or relaxing atmosphere, I am always pleased with our time. Her technique is outstanding and unlike I've ever had. Her custom facials are catered for whatever you may need. I can tell she uses the cleanest and best products for my skin leaving me glowing upon walking out. You cannot complain about prices for the amount of products and quality she puts into her work. If you live in the area and haven't experienced Jenny's facials, you are truly missing out.

On time. Listened to what I was looking for. Well explained the difference procedures. Very…read moreinviting clean environment!

My lips turned out lumpy and uneven from my injections. I asked during my appointment if the large…read morenoticeable lump would go down and was told it would. 2 weeks later (after letting the swelling go down and it still being very noticeable), I called to see if I could have them corrected only to be told that I could and it wouldn't cost me extra, then calling back 20 minutes later to confirm the appointment and being told it would cost me $385 to have them fixed. When I said I didn't think that was fair because I wouldn't be getting more added if it wasn't for the fact that they're terribly uneven, I was then told I had to come in almost 2 weeks later (so I have to continue to walk around like this) and they could "only tell me at the appointment if it would cost me the $385". Not happy about this. Update: After posting this review, I got a call almost immediately offering to "fix it". I went back for another appointment and had an injection to dissolve the lump and was given another syringe "for free" to even them out/make up for the syringe I paid for being dissolved. I did not have the entire syringe injected at the appointment and was told it was being kept for me to have injected at a later date. I waited another month and the lump was still there so I called and made another appointment to have the rest of the lump dissolved and the rest of the remaining syringe injected, and also mentioned purchasing another syringe as well. When I got in the chair for this appointment, I was told by the nurse she "did not want to inject me with filler any more because I did not update my review to say the problem was fixed" to which I replied it was not fixed. She then proceeded to argue with me saying that they were nice enough to give me another syringe "for free" (even though they also dissolved a good portion of the syringe I paid for and then refused to inject the rest of the one they "gave me"). She ended up only dissolving more of the lump and I left. I will not be back here and will be glad to pay another medical spa for fillers who will do it correctly from the beginning and will not blame their customers for their errors or badmouth you when you come back for correction. I will also be telling all of my friends & family of my experience and will be following up with the Better Business Bureau. Spend the extra money and go elsewhere!!!