Signing day!! Thank you Val and Ashley for doing yet another amazing job with helping our buyer…read morebecome a home owner on Oahu! You guys are awesome

I am a real estate agent and have worked with Valeria and Ashley for several years now and they can…read moreget my clients loans when other lenders say no. They also get the lowest interest rates out there and go above and beyond to please my clients. They are easy to work with, communicate and do their best to close loans in the shortest amount of time possible!

Aloha Team Freedom Mortgage!!…read more First off, give GOD all the glory and the praise he deserves for the opportunity that brought us together!! Thank you all (Trishia, Tony and those working behind the scenes) for providing me and my family with the utmost respect and support throughout our house hunting journey! We could've never accomplished this without your guidance, wisdom and the patience you all shown during this process Mostly to my brother Ben Cole (agent) of Home Smart Realestate (808) 798-5862, who's done an outstanding magnificent job of working side by side with me. Mahalo brother! I'm so thankful God prepared you for me, that led me to brother Tony and opened up the possibilities of me becoming, First Time Homeowner Words can't express enough how much thankful my family and I are for your Services rendered for us MAKING THIS PROCESS AS PAINLESS AND LESS STRESSFUL as can be!! Glory be to God and for your Team guiding us along the way May God continually to bless you all and those who you'll help in the present future! Again, Fa'afetai tele lava and Mahalo nui Johnny

What a process!!! We had a, "by the skin of our teeth" situation and I cannot emphasize enough how…read moregrateful we are for the amount of work and patience Daniel Relyea & Mimi Suemura did for us! They made us feel confident even though the wheels turning behind the scenes were sketchy regarding us qualifying and getting the deal done. So many little annoying details! We refinanced but also had to pay off a 6 figure heloc AND have a pretty big cash-out chunk in order to buy out a family member so to become the sole owners of our home of 28 years. Submitted everything to 1st lender thinking all T's were crossed and all I's were dotted, yet got a big fat no. Same with 2nd. 3rd lender, and Wa-La! 3x's a charm! Hopes and dreams CAN come true with consistent and persistent hard work AND quality help from an excellent team like the folks we found here at Hawaii Mortgage Experts! Use these guys, you'll be happy.

If I could give Sean Iwanski more than five stars, I absolutely would…read more This was our third loan with Sean, and once again, he exceeded every expectation. Our transaction was incredibly complex, with numerous challenges along the way, but Sean never gave up. No matter what obstacle came our way, he remained calm, determined, and relentlessly worked to find a solution. Sean consistently went above and beyond what we expected from a lender. He was responsive, knowledgeable, honest, and always kept us informed throughout the process. Even when things became difficult, we always felt confident knowing Sean was in our corner fighting to get us to the finish line. Thanks to his expertise, perseverance, and unwavering commitment, we successfully closed on our home. We truly don't believe this transaction would have happened without him. If you're looking for someone who genuinely cares about his clients and will work tirelessly on your behalf, Sean is the person you want. We are beyond grateful for everything he has done for our family and look forward to working with him again in the future. Thank you, Sean, for your dedication, professionalism, and for never giving up on us. You are truly a rock star, and we appreciate you more than words can express!

Working with Everett Arakawa to secure our VA loan was an exceptional experience. His patience,…read moreknowledge, and steady guidance made the entire process feel smooth and stress‑free. He took the time to explain every step clearly, answered all of our questions with care, and ensured we always felt supported and informed. We're truly grateful for his professionalism and expertise throughout this journey. Highly recommend Everett to anyone looking for a dedicated and trustworthy MLO.

C2 Hawaii has great rates! Low rate VA and best rates! We…read morehave worked with our mortgage broker, Joe Schmitz, Vice President of C2 Hawaii for about ten years. He is extremely professional, possesses the highest integrity, is incredibly knowledgeable in his field, very thorough, articulate, and well mannered. We continue to be dazzled by his expertise and willingness to go above and beyond his responsibilities to his clients. Anyone needing a home loan or refinance of a property need not hesitate to call Joe at his office. You will be impressed and grateful you have Joe your side.

Amazing Joe! Thank you for helping my wife and I purchase our first home!…read moreBeing in escrow can be a little crazy, but Joe supported us and made the deal happen. He is on it like white on rice and I can't thank him enough! He works hard even late at night! Amazing work Joe! Thank you again! To all, use him as your loan officer and you won't regret it!

First i'd like to say i'm giving 5 stars b/c of some last minute changes the President Shannon was…read moreable to make happen and allowed my closing to be on time, Thank you Shannon! There were some major challenges for my the mortgage loan that was needed, lots of mis/lost-communication not just with the Title Company and First Hawaii Title made it right on their side. My best advice for anyone is to go to the Headquarters and speak with someone in person if any errors occur, the person directing calls is not able to help very much, but if you can get ahold of the president, that's what worked for my case. Sean Kalakau, came in last minute to save my closing day which saved my contract, he's a amazingly helpful person and i'd highly recommend him to anyone to get the job done! He called in a favor for a awesome Notary over the weekend and we were able sign under a very short deadline on 25NOV24. Overall we got what we needed done! More structure for escalations and managment for accepting more feedback would help in communication. MAHALO NUI LOA - First Hawaii Title.

This is the worst title company in Hawaii. They have bounced 2 checks on me in the past…read more The main phone number on their website doesn't even work.

We've worked with Shannon and her amazing team for many years! Her genuine honest customer service…read moreis the superior! No BS, she clearly explains options, rates and helps you plan ahead. Her assistant Lindsay is easy and wonderful to work with. She did all the financial processing and kept me informed. I highly recommend Shannon and her team if you ever need home mortgage services.

They were so professional and caring! Very helpful and easy to work with! Totally would recommend…read moreto anyone that needs a trustworthy team!

We rarely write many reviews, but Celester Thomas (Principle Real Estate Broker) and Erika Richards…read more(listing agent) earns it. We received a VALPAC Ad for SOLDIER-TO-SOLDIER HAWAII REALITY, LLC and contacted Celester, who was kind enough to review our rental home although the renters had several months left on the lease. Once the renters moved out, we had the property thoroughly cleaned, with necessary repairs completed. Celester had the property professionally photographed and listed literally within a few days after notification in early March 2024 of our intention to sell. It closed at the end of May 2024. Most of our communication was with Erika. She always kept us informed of everything - all the showings, inspections, parties of interest communications, escrow info, etc. We had many many questions which she answered or found the answer timely. Memorable events: The SOLDIER TO SOLDIER HAWAII REALITY, LLC is a solid company. We needed to find someone to professionally line the kitchen cabinets & drawers. Laurie, the photographer, helped us tremendously get that done. About one week prior to closing, the buyer (who was a realtor) sent the Home Inspection Report. The buyer sent a document to sign stating: "The buyer is willing to approve /release/ satisfy 3-1 for the SELLERS CREDIT OF" $6,500 for the noted finding." Really? The findings were mostly minor things like toilet base loose, bathroom shut off valve leak, need for "missing GFCI or AFCI outlets", etc. Although we were ready to repair, Celester knew the cost was over-inflated. We do not know what he did, but after a few days, the buyer sent a Waiver-of-Inspection Report document via DocuSign. We knew right then and there that Celester and Erika were representing the seller and protecting our finances. The following is not a fault of the Realtors, but our opportunity share a Title company issue. We didn't see the Title Guaranty of Hawaii, LLC Escrow - Estimate Seller's Statement until the afternoon prior to closing! If would have been good to review it to have time to question some of the charges that we thought should be for the buyer. We did call Title Guaranty immediately, but of the items of question were essentially already set for closing. The Sellers Final Packet was sent after closing the next day. The Final Packet line "Balance due TO seller" differed by over $146K TO seller than the Estimate Seller's Statement! We were happy to see that. LESSION: Insist escrow share the Estimate Statement at least a week prior to closing. In summary, Celester and Erika (both prior service Veterans) both exemplified military values of professionalism and pride in their line of work. Especially noted was honesty and prompt attention to our needs. They KNOW and DELIVER exemplary customer service. We saved thousands and thousands by contracting with them, plus they gave to notched service to us. We recommend Celester and Erike and their SOLDIER TO SOLDIER team to anyone! God Bless America! MC COL, USAR (ret)

Long time customer. Ever since I met Celester I no go anywhere else when it comes to real state…read moreneeds but SOLDIER to SOLDIER. His attention to detail as well as excellent customer service here or on the BIG island is unparalleled. Recently we have been looking at properties in Hilo and it has been a challenge, his team, Sherry, Patricia to name a few are there when we need them. Kudos to U! No wonder Y when it comes to real state there is nowhere else to go but Celester Thomas' SOLDIER to SOLDIER. Highly recommend him 'n his team as they will take care o' VETERANS as well as anyone else that is in need o' good sound advise.

Ben Eger ignored black mold growing in bathroom and broke asbestos ceiling in my unit, toilet water…read moreleaking from unit above blamed it on other upstairs tenants and trying to make them use their insurance to fix when an inspector said it had been present for many months . Ben would know this with water cracks in wall and bubbling etc . But painted over. I have prior asthma which was well known, never fixed anything from basic requests shower door doesn't close, disposal not working to emergency repairs the extent of living there. Had to move as I was getting sick. They let us out of lease but charging us 1 week pro rated rent after not holding to his contractual obligations as a property.Only cares about the money as with every repair request he responded with trying to get rent or more money and not being accountable when we were withholding to try and do repairs since he neglected , the last thing we should have to worry about.Came down to him keeping a lot of our deposit when the ethic professional as well as humanitarian thing to do is care about your tenants health and work with them to fix problems and not be a slumlord and care about the money and nothing besides that. Glad we're out of the Kalia Inc Condos as Ben and ORPs have been horrible and I've never left a bad review before on a landlord or property company as well as the condo association and them work together to get people in there and flip units fast, despite the horrific conditions that they try and hide from potential tenants. Thank you for the " saving face and trying g to not loose business response to our review" however please look below and any potential customers can see our lease maintenance portal screen shots of the time that went by that nothing was fixed: you can't cover this one up Ben . It's not one word against another however proof in pictures.

Mr. Ben Eger was my Listing Agent for my condo in Honolulu, HI…read more In the beginning, I had purchased this property in 2023 with the goal of having my first property/home in Hawaii. He assisted me in finding this condo which was challenging given that I could not afford to purchase any high priced fee simple property. Having lost my past home to a short sale in California in 2011. Being able to purchase this condo on my own meant so much to me. It was not an easy process purchasing a condo for the first time. He helped me search for condos that were priced well which took some time and was challenging due to the heavy competition from other buyers who would purchase properties in cash which I didn't have the means to do. Mr Eger was very patient in diligently searching for fee simple condos within my price range.  One seller did not disclose, the history of a recently deceased resident. Mr Eger found out this history from reading the condo documents and informed me which I am relieved to have had that information making the decision not to purchase it. I would not have been happy to find out that fact after purchasing. There were so many condo docs to read through. Mr. Eger helped me every step of the way. Plus it was not easy having to travel to and from the mainland to view possible properties. After finally finding the right condo within my budget, I had a wonderful year in Hawaii. I unfortunately had to sell my condo due to financial concerns. Mr. Eger went over and beyond his duty as a Listing agent by helping me with repainting my 2 bdrm 1 bath condo. This was a very difficult task due to the left over popcorn ceiling on the edges of each room. He did a wonderful job when it was completed. As soon as, I informed Mr. Eger that I wanted to sell. He took pictures right away so that we could list it. The speed and efficiency of the process to getting the condo listed on April 8th, finding a buyer on April 9th and getting an offer on April 10th was within a matter of "3 days". I was truly amazed! I flew back from California on April 17 to pack up the items I had left , dispose and gave away furniture and other kitchen supplies. Mr. Eger dismantled my queen size wood bed frame in a record breaking 10 min. He then hired professional cleaners that very day I arrived and was able to show the condo the next day to the buyer on April 18th. He had thoroughly explained pricing strategies, contracts and addendums, meanwhile getting inspections done, ordering condo docs, negotiating with the buyer through their agent during the escrow process. All these detailed work behind the scenes were completed so smoothly and efficiently. It was quite impressive. He went above and beyond again, by helping me clear out remaining items from the paint job and helping to clear other remaining leftover items in the condo which was difficult due to a non-functioning elevator. So he had to walk up and down 3 flights of stairs. I'm sure I wasn't his only client during all this time. He literally works 16 hours a day 7 days a week. I know this because I would ask questions from early morning 8am and sometimes late at night (12 am). He manages his Real Estate and Property Management business , He also teaches a real estate course for future agents. Mr. Eger has so much heart and gives his "ALL" in his dedication towards his clients.