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    Guilford/Branford Vna

    5.0 (1 review)

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    10 years ago

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    VNA Community Healthcare & Hospice

    VNA Community Healthcare & Hospice

    2.3(3 reviews)
    0.0 mi

    When the doctor referred us to this "home hospice" we didn't realize there are several different…read moreagencies. At first it sounded great, but this organization CAUSED way more stress than they alleviated - for the patient and family. They belittled her decision to want to die in a facility (preferably Branford inpatient hospice or a hospital) and kept insisting that she should want to be at home. Medication was left with no clear instructions about dosage and timing. Appointments were ignored and staff would "drop by" when they felt like it (often waking everyone in the household up after sleepless nights). When we tried to get her into a nursing home because they said she wasn't "ready" for in-patient hospice (unable to walk, not eating, yelling that she wanted to go to hospice and die) they directed us to file for chapter 19 at the Access Health... wasted HOURS and finally figured out the resource was somewhere totally different (I think it was the government site). Personnel in the home appeared to be looking at personal papers on tabletops. The home health aid was the only one who really helped, after weeks of having her not cleaned up. To be fair, one of the on-call nurses was very caring and helpful with late night medication questions. They often would not wear masks and some used the restroom and didn't even wash their hands! Family did not want them living in the home, so the only alternative from them was letting adult children figure out how to lift and move her from bed to bathroom to couch - always a painful experience, physically and mentally. Thankfully, she got her wish and was finally admitted to inpatient hospice (excellent care). All I can say is that there are other choices and would not recommend this agency. Oh, and one last thing: when she passed away there was not one single card or other acknowledgement of sympathy from them.

    So glad I didn't accept the job there. Thought I made a huge mistake but the turn over is high and…read morethe HR people are out to just make their commission.

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    VNA Community Healthcare & Hospice - VNA Community Healthcare, Beside You at Every Turn

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    VNA Community Healthcare, Beside You at Every Turn

    Guilford/Branford Vna - occupationaltherapy - Updated July 2026

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