Unhinged counselor that needs help, lashes out at patients when they fire him and should be avoided…read moreat all costs. He does not respect or understand HIPPA laws: 1) Breached confidentiality: During my only short, 30 min, appointment with him, an unknown woman was walking around in the background and glancing over at the computer screen to see me. This made me feel like my privacy was not being respected since I did not sign any paperwork with her and she could hear my appointment details. 2) Unorganized/overwhelmed: He was late to my appointment with him due to his inability to log into FaceTime on his wife's computer, the video platform he suggested. This was after he tried to call me with just audio and I had to remind him I was only authorizing video calls and could reschedule if he needed time to prepare, since it was during my work day and I did not want to waste my time waiting for him. 3) He does not provide a secure video platform even though he claims he does on his site "Available both in-person and online." When I told him Google Meets and/or Zoom were preferred due to my parents' own challenges with technology and the fact they have Samsung galaxy phones (without facetime), he said he would only do HIPPA compliant Google Meets or Zoom platforms, which I would have to pay for myself. I thought this very odd because he was willing to use FaceTime calls, which are not HIPPA compliant. So this seemed like he was just being difficult and/or did not know how to use the other platforms. 4) This therapist contacted my family members in an unauthorized manner after I had repeatedly expressed I was only authorizing video sessions due to the importance of visual cues. This therapist made me feel very unsafe and lashed out at me: 1) This therapist became aggravated when I told him I would prefer to not send my SSN via email, especially to his yahoo account that was not secure. When I asked him how he was going to secure my SSN, he refused to answer. I mentioned that if he really needed my SSN, I would give it to him over the phone next time we spoke. He then continued to ignore my request for keeping my SSN secure and asked me to fax it to him instead. 2) I made a point to only sent this therapist questions during normal working hours monday - friday, 9am-5pm MST. This therapist would not respond during the week, but instead constantly contacted me outside normal business hours on the weekend. I would respond in an attempt to be courteous, but tried to be prompt and end the conversations quickly, telling him to respond when convenient and I stopped replying myself. After I told him we no longer wanted his services, he lashed out at me and told me "only people who call their counselor after hours and on weekends are suicidal clients and others in a desperate place." Which I never did. 3) Following the termination of our services and firing him, he became unhinged and escalated his behavior by texting me the following morning at 7:30 AM and calling me during my work day. When I declined to answer his calls, he resorted to insulting me via text, projecting his own issues onto me and accusing me of laziness, lack of empathy, and unwillingness to "do the work." I firmly requested that he cease his harassment and reiterated our decision to discontinue his services. Despite sending a few more messages, he eventually ceased communication when he realized that I was not engaging with his unprofessional behavior. 4) This provider engaged in unethical billing practices by overstating session hours to my insurance company. Warning Signs: 1) I have read several reviews on platforms such as Google, Healthgrades, and others, where individuals have reported similar experiences with this therapist. They have described instances where he "flipped a switch" due to various situations, and I can attest to having experienced a similar pattern of behavior.

My wife and I attended a couples counseling session with Julie Nardi, LCPC on June 15, 2018. After…read morefilling out paperwork and then going into her office, and before the counseling session began, my wife mentioned that she thinks she had some individual counseling with Ms. Nardi several years prior. Ms. Nardi replied with "I thought you looked familiar" She then proceeded to ask my wife how her sister was doing, which is a main pain point in my wife's mental well being. It was very clear that my wife had been her individual patient. At this point, Ms. Nardi did not mention anything about a possible conflict of interest or objectivity issues and we proceeded with the session. During the session, Ms. Nardi was very negative towards me and kept pushing back on my feedback. it was contentious at best. So much so that i left feeling like i had been in a fight for an hour. My wife even mentioned that she felt Ms. Nardi didn't like me. However, I said i wanted to perseverd and continue to go. Upon our next appointment, we arrived only to find out that Ms. Nardi was not a preferred provider for our insurance and then she gave us the option to continue on a cash basis or seek other counseling. I paid for the 1st session and we left. My contentious experience with Ms. Nardi came up during my individual counselor and it came to light that my wife was a prior patient. My counselor indicated that Ms. Nardi had a duty to identify this possible conflict and either refer us to another counselor or allow us to move forward with full disclosure. This is covered in the Montana Board of Behavioral Health Code of ethics. I've contacted Ms. Nardi Multiple times to handle this amicably. Please see the attached correspondence. She essentially called me a liar and has refused to accept any responsibility After speaking with MULTIPLE professionals, they all immediately said that she acted unprofessionally and should have referred us to someone else.  When i first raised this issue to Ms. Nardi, she was not so resolute in her stance not to refund me. She initially told me i was incorrect in my recollection and that i knew my wife had been her patient (i had not)  She was also not so concrete on her stance of no refund and actually said "if i refund you your money, you're saying all this will go away?"  i affirmed yes i would not continue on my complaints.  She then took a few days, presumably consulting with her husband/business partner, and came up with her response of to not refund as that would be the same as admitting wrong doing. I remain unsatisifed with Ms. Nardi's professionalism.  The fact that she did not think there would be any specter of conflict and the clients should not be given the choice shows her lack of integrity. Her unprofessionalism continued at the next session when she allowed us to come in, taking time off from work, only to tell us that she found out the day before that she was not a provider for our insurance.  A phone call the day she found out would have been a courteous thing to do.   She is unprofessional and i feel other potential clients need to know this before enlisting her help.  I still wish for the refund as i feel the conflict of interest was evident, yet she continued to provide service without an objective platform.