The service has always been great. I have several guitars adjusted and saxophones. I have no…read moreproblems exchanging items as needed. The service has always been warm and friendly

Great service. Would recommend them to setup you guitar! They will take the time required that is…read moreneeded and do it at a very reasonable price!

After taking my 15 year old Taylor acoustic guitar to a different repair shop, I was reasonably…read moresatisfied, but not thrilled. They subsequently went out of business, and I needed new strings, so I found Tringas Music. I told my story to the sales clerk and he suggested I bring it in for a free diagnostic, as their luthier was highly trained and experienced and might be able to make an improvement, but if not, there would be no cost. He also mentioned that they had done a number of fixes on the "repairs" done by the shop I had used. A few months later I did bring my Taylor to Tringas. I talked with Greg Tringas, the owner, who examined it inside and out, and was clearly a bit saddened by what had been done to fix the cracks because of the aesthetics, but told me it was best to leave the repairs as they were. Basically, he felt that the cracks should have been invisible after the repair, which I could see would have been the case if they had been repaired more expertly. That was water under the bridge, but speaking of "bridge", he did feel he could make a major (to me) improvement in the action, explained everything they would do, and quoted me a price. He was very respectful and clear, showing he understood how valuable my instrument is to ME. A few days later they called, and I went to pick it up. I am THRILLED with the playability and sound. This guitar sounds better than when it was brand new and it is tremendously easier to play. I recommend these guys wholeheartedly. They truly know their craft and have top standards of service and art.

Wow. What a find. Greg is the real deal. It's all about service with him. He's selling guitars at…read morecost as nobody can compete with the online stores anymore. So he has to eek out a living doing what he obviously loves, being a luthier. And he's good at it, he's done it forever. My Martin was underwater for three days and warped beyond recognition. I thought it was totaled. When I got it back it was nearly perfect. I highly recommend Tringas and hope they can weather the new economy. We need more techs that can actually fix rather then replace everything.

I am in New Jersey. I spent HOURS calling my local stores and searching the internet for Large Gold…read moreLieutenant Bars w/ Safety Pin (as opposed to the regular post and clasp) for my Honor Guard uniform. Apparently, this is an uncommon item. I posted a request for Ideas on Facebook and one of my friends suggested Sharpstuff USA. I called them and spoke to a gentleman that was absolutely AWESOME. He had sold out of the item, but spent a good ten minutes on the phone with me. He provided me with the item number and put me in contact with the supplier that he orders the item from. I contacted the supplier and there are now two sets of bars on their way to me. The gentleman even followed up with me later in the evening to check and see if he could help me further. Now, Florida is a long way from me but I know where to go next time that I need a not-so-common item. The level of service and assistance (especially for someone that they couldn't make a sale to) was stellar. I can't recommend this place enough. Great Job!

Place is stocked with many quality instruments and Nicholas helped my Son and I try a wide…read moreselection of guitars while giving useful commentary and advice about each one. Laid back atmosphere and very knowledgeable. The Macaw who lives in the store is a bonus.

I give this place of business, Blues Angel Music Company a big fat "Zero." I am a retired U.S…read more Naval Aviator having served this Country for 20 years. This place has the audacity to try and create a parity between US Navy Blue Angel Flight Team who serves our country with honor and integrity with their business that clearly has neither. I say this because, I took my Gretsch 5422TG Electric Guitar to this business for what I thought would only be couple of minor repairs. This included a possible replacement of the first fret on the neck and to fix the two strap buttons on the guitar. I did not expect it would cost me very much ... I was thinking maybe $100 to $150 dollars. What I got instead, was an attempt by this company to try and cheat me, a retired service member and senior citizen out of my hard earned money. The sales person behind the counter stated that they would need to level the entire guitar fret board and drill out the two strap buttons and replace them. This would cost me about $500.00, which is nearly half the total cost of a new guitar. In closing, I would advise anyone going to this place business to RUN AWAY as fast as possible. It is a "Rip Off" without honor or integrity!!! Shameful

No show. Something wrong with the heater so I've been freezing for the past couple nights &…read morewarranty company called Coastal. Supposed to be here today between 4-6pm so I took off work early to be home. They never showed. Have called multiple times and it goes straight to voicemail. No other way to contact them. I guess I'll have to ask the warranty company to send someone else since my time isn't valuable enough for them to show up or even let me know if they needed to reschedule. Thanks, Coastal.

Interestingly, the only 4-5 star reviews indicated on Google for them are from the General Mgr,…read moreDavid Ross, likely his wife, Jennifer and the dispatcher for the company, Maria Williams! All other poor reviews are likely from real customers like me... This company was chosen by my home warranty provider, and they completed half the job. Poor communication and 2 no-shows on scheduled service calls left the other half outstanding for weeks in the middle of August in Florida in 95+ degree heat!!! I called the GM after the 2nd No-show and he never once offered an apology for lack of communication, his personal error in telling me wrong date they had scheduled the service on initial no-show and then failing to contact me to cancel 2nd scheduled service call resulting in 2nd no-show! Finally, he said they would not finish the job unless pre-payment is made on remaining alleged, "uncovered charges" which have not been itemized to me to compare with my policy limitations. He said HW company should have done that, but they've not indicated to me any services other than the initial $75 service fee (which has already been paid) are non-covered. How this guy got to be a GM of ANY company is beyond me and needs serious training in customer service & service recovery... I am prepared to amend or even retract my rating if he does the right thing in my case.

I travel often, so I can rarely go to just one shop. When I find one that's as good as this, then I…read moremust let others know. First, they had the coils I needed at a good price. I didn't get the usual we ordered some but don't have them yet excuse. Second, None of the employees were in the corner playing video games while customers waited. Third, I explained my taste preferences and they came up with 3 right out of the gate that were great and I bought. Fourth, they took the time to help me and answer questions. They have moved to the top of my list.

I went to the store in a hurry today and Melissa was working. The store was very busy and she could…read morehave used some help, but she managed all of the customers very well. She was very knowledgable and one of the customers (Kenneth) even helped me with the new mod that she sold me. It was a great experience overall and I highly recommend them for all your vaping needs!:) keep calm and vape on my friends.

They're a little understaffed. C'mon corporate. Help the fellers out. But I had a budget and wanted…read morea bass. The one they recommended was a bit dinged up, but it sounds better than some $2000 basses I've demoed in stores before. Literally.

Noel, a world class music industry expert luthier right here in P'cola (?!??!!) who optimized my…read moreultra modest '83 Alvarez and explains with patience and enthusiasm for my music experience. Me, in all my beginner ness with NO CONDESCENDING SUPERIOR ATTITUDE at ALL. What ?? No condescension -- unreal. What country am I in ... whew ... I'm not kidding. Joe was beyond helpful. Educated me on recording stuff and explained where to spend a little more and where to cut back, for max quality from a meager budget. Please -- seriously -- don't tell ANYONE how great these people are. If word gets out the place will blow up. Lifetime beginners like me who are not cool, not wealthy, not famous, and definitely not talented, will no longer get past the door security.

Never a problem, Hands down the best audio/video company I've ever dealt with! Good people, good…read moreproducts, and good prices.I use them on a regular basis to order my personal, work and church audio and video equipment. If I call and ask the rep what would be my best option I always get a cost-effective solution.