This company promised to do a simulation of a built-in fireplace, however it looks like a complete afterthought. The work is not square, there are large gaps, has not been painted nor caulked, and fireplace is still not operable. The job began in January 2020. The last time anyone was at the site was June 2020, after repeated phone calls and inquiries. No one has returned to the work site since June. Jansen Kitchen and Bath has been paid in full for this job because of good faith handshake by contractor and the homeowner that they would return. read more

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We are recovering from an over 5-week remodel of our master bath and associated walk-in closet, executed by Jansen Bath and Kitchen. Process was both traumatic -- sleeping on a twin bed in a back bedroom, and gratifying--enjoying meeting wonderful craftsmen and working with Jansen, learning that we made the right choice with Jansen. Jansen did an amazing job, employing a dozen or so incredibly talented and courteous craftsmen. We got to know each of them, a few of which I list below: * Joe... the mirror guy... admitted that he'd cut the mirror a bit off plumb...and immediately said: I will recut the mirror to correct those gaps. THAT is exactly why we contracted Jansen! * Jansen office staff, especially Karen * "Interns' Stephan, Ethan, delightful to have in our home * Hugo Project Manager-- cranky, but always professional and competent: just what we needed1 * Doug Onyx * Jame/ Bubba tile * Chris #1, Josh and Jeff who worked on drywall and surface prepration * Alec moster plumber * Chris#2, the artistic, Perfectionist Painter who finished the job to such high standards! Owner Paul Jansen was a refreshing experience [especially in context of current business ethics]: honest, straightforward, competent, and a bit of psychologist with a sense of humor. ALL of the Jansen office staff helped us through the billing and payment process) were exemplary: This is how a business should work! We want Jansen to succeed even more now: for our selfish reasons [likely future contracts], and also to help our friends and colleagues to know why Jansen is more than good enough to merit a more estimate cost up front. In our case, Jansen actually refunded about $600 from the estimate cost. Jansen may seem more expensive up front, but it's the end result that one has to live with. Our new master bath is BEAUTIFUL and works perfectly! We are enjoying it every day now. Anyone needing bath and kitchen remodels and get your dreams materialized: Choose Jansen! read more

My mom and I both used this company and we are soooo glad. We, both, had stone kitchen counter tops installed. We had visited multiple places looking for the perfect stone. Then we visited Jansen Kitchen & Bath. They sent us to Triton Stone in Loxley Alabama. Triton is the wholesaler most of the stores in the area used. This place is huge. It's the size of a Walmart Super center and all it carries is stone. We found the stone that would compliment our kitchens. They called Jansen and we got our estimates. Richard, a master at stone, then came out and re measured our kitchens. He then took the stones and calculated where the cuts should be made so it would look seem less. Richard is a genius. His team then removed the old countertops and installed the new. The seems are invisible. So if you need new stone counter tops, this company is the only one to use! read more

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After a year wait for their crew from the first quote, the 6 week job took 4 months. The "estimate" was updated before the construction start and went up $2,000. Another $1,000 was still added at completion, a total of more than 10% over the original. You don't get detail, just that it was more than the "allowance." I didn't get a credit "allowance" for demolition I did in the year I waited for them that was in the original estimate. The number of days I waited for workers who did 30 minutes work and/or showed up with the wrong materials was insane. Now, I have to pay them greater than $3,000 more (more than a 10% increase) when nothing changed except that I demolished the old shower. Bathroom is nice. Won't be a repeat customer, ever. read more

On the search for a new bathroom sink and faucet came in here expecting that they would have quite a bit of varieties which they did not, A friend recommended this place to me in hopes that I would find what I was looking for but after browsing through the absolutely didn't have anything, although I did find a New kitchen faucet although that's not what I came for I love happy that I was able to find something I liked. read more

They did a great job. My name is Ben Arnold. I am the owner of East Hill Contracting and used them for a granite bar countertop install. Very fast and professional. Would use again. read more

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Jansen recently renovated our master bathroom. We could not be happier. The quality of work is superb. From beginning to end of the project, communication and assistance with decision making helped relieve any stress. Thank you Dave, Ron, Sean, Ashley, Taylor, Mike and Jason for your talents. Jason's tile work is truly a work of art! Thank you all for a job well done. read more

Great job from measurement to the install of a glass shower enclosure. Prices were very competitive ( lowest of 3) and the quality is great. Highly recommend. read more

We used Jansen for a master bath renovation in 2014. I've hired contractors thru the years and wanted pros for this job so I would have a foreman for the plumbers / painters Etc to report to insuring the job would be done properly. I thought the individual workers did their job fine. The job ran 2+ weeks over, the designer sent the wrong tile out which was actually installed and had to be ripped out and re done. It seemed like a daily thing that workers were pulled from my job to go work on "a big job." Really. The foreman actually said that to me.... Re: having a designer, she seemed very distracted/indifferent. The day the wrong tile was installed I sent a photo to the designer and foreman and their reply was yes. That is the wrong tile. No apology. The correct tile was set in but I noticed after the job pieces are chipped. On the last day the workers packed up and left, foreman did not do walk thru with us or say goodbye or ask if we had any concerns. If you have a mere $16,000 to spend on a bath reno consider being your own contractor. Because with this company you will be. read more