Bruce the manager and his staff are amazing . They are very knowledgeable and very professional,…read morecourteous, kind and understanding. They work with you . I bought a used 1967 Howard-Baldwin with Kawai mechanisms baby grand and I was treated as if I was buying the most expensive Steinway that they had in the showroom. I love my new to me baby grand and I love Jacobs Music !

From the owner: The beauty and grace of a piano's melody has transfixed us all for centuries. When a pianist plays…read morethe white and black keys, the music that ensues calms the mind and touches the soul. This is why we love what we do here at Jacobs Music. Our experienced and trustworthy staff is dedicated to providing our community with high-quality pianos for sale, to rent, and lessons to accompany them. From high-end Steinways to affordable used pianos, our inventory is filled with various options to fit every kind of pianist. The most informed and respected manufacturers in our region have chosen Jacobs Music as their exclusive representative. This is why we are always the most reliable place to purchase your instrument so that you can start creating masterpieces to be heard.

I feel I can no longer keep this to myself. This is a 5-star hidden gem music school. I am an older…read moreguitar student, and taught myself to play guitar on YT, before taking lessons at Marchwood Music little less than a year ago. I experienced accelerated growth through the program by Rick Snow. He truly cares about his students. The program structure and direct feedback helped me tremendously. I can't believe I played my first gig last weekend! The school for all ages and is a fun environment, very conducive for learning any type of music. I can wholeheartedly recommend it.

Guitar Rick! What can I say? My daughter has been taking weekly lessons with Rick for over two…read moreyears now and our experience has been exceptional. She started with zero experience on a guitar and is now occasionally playing live gigs with Rick in restaurants and the like. Rick and his process have been fabulous for our daughter's growth not only on the guitar but as a person. When we started she would have been mortified to get up in front of a restaurant full of people and do anything. Rick has helped her get over that anxiety and find her inner confidence. We would most definitely recommend Rick to anyone who is looking to start learning to play the guitar or anyone who is looking to take their skills to the next level. Rick is a truly genuine and caring person who is wonderful to work with.

Great stuff but AWFUL staff! Waited 20 minutes to buy gift card. One associate was talking to…read morecustomer the whole time, not about music or what he was buying. The worst! Some else waiting said it is like this all the time!

From the owner: Guitar Center is the largest retailer of musical gear in the world. More than any single company,…read morewe're inspiring millions of individual musical dreams, journeys and success stories, large and small. In short, we empower our customers in ways no one else can. With our unrivaled hands-on store experience, unique consultative expertise and matchless commitment to making gear easy to buy, we are bringing more music to the planet. We offer a variety of special services, including lessons, musical instrument repair, professional musician services, and musical instrument rentals, designed to help musicians achieve that indescribable feeling that comes from making music. At Guitar Center, we don't just sell guitars or drums or keyboards. We sell something far more important. We sell the unexplainable feeling of sheer joy that comes from playing music. Or, simply put, at Guitar Center, all we sell is the Greatest Feeling on Earth.

I got fantastic service at West Chester Music Store…read more I brought my Ernie Ball bass in this had an electronic issue. I first took it to Guitar Center where they misdiagnosed the issue as a bad preamp. The guys at West Chester Music correctly diagnosed the issue as a disconnected battery terminal and had it fixed within 24 hours. This was huge as I was on a time crunch getting the bass back The price was fair, the service was done well, and the turnaround time was absolutely amazing. I will be getting any future work done here

I recently moved back to the area and needed a store for supplies and repairs. Took one of my…read morebasses in for evaluation and repair. Got a little delayed because of the snow storm, but they got it done. Didn't test it out at the store because I was short on time, but got home and hooked it up... sounded great. Before picking it up the technician (luthier) gave me a call and explained the issue he found. Was honest - he told me that there was a loose connection on the preamp board which is potted. He said he drilled out the connection but could not re-solder the wire. He said that the bass will need to have the board replaced at some point. Maybe years or maybe weeks.... but it is working. I know that intermittent issues in any electronics are hard to find, especially when potted under epoxy. The store is a little quirky and crowded with product, but they did a great job. Looked around a bit - they have a huge selection of guitar strings, amps and pedals... new and used. Al, I'm guessing, took the time to walk around with me, pointing out product, talking with me about the basses he had, the email group they managed. They gained a customer.

I gave them my guitar on a Friday and the person in there said it would be done by Saturday. I got…read moreit back on Wednesday and all they had to do was change the strings. I would not recommend going to this place.

I've been searching for a new guitar for months. I went to this store because they had an exact…read moremodel of what I was looking for. The gentleman running the counter seemed generally annoyed that I was there and wanted to take the guitar for a test ride before I spent 1000 dollars on it. Every time I stopped playing for a second he would say "So what do you think" sort of like it was a conversation ender. I played for total of 5 minutes was in the store for 10 to 15 minutes. We said maybe two words to each other, normally that wouldn't bother me, but the store is small and it's pretty awkward to not speak in that situation. And for the record I'm generally an easy guy to talk to who tried to initiate conversation (Former Bartender). I will say some kids came in when I was about to leave and he was very friendly to them. My search for a friendly guitar shop in the Philly area continues.

Very welcoming and knowledgeable staff. There was no pressure and addressed every question I had…read more I did buy an acoustic guitar at Crossroads, and Kevin made every effort to make sure that I was satisfied and comfortable with the purchase.

So I finally got myself to check this place out and glad I did. I broke my guitar string the other…read moreday and decided my guitar needed a set up anyway and figured I'd go over and have them do it for me. I checked out the website and saw that they charge $30 for a set up which is very reasonable. The owner was very friendly and accommodating. I even got a tour with Matt and it was great talking about music and all. They have lots of really nice guitars and artwork. It's a very comfortable environment and no pressure to buy anything. If you are a musician or an art lover definitely check out this hidden gem.

I was eating at Mcdonalds near limestone road and saw 9to5pawn right across the street. Nice…read moreinterior and I bought some ps4 games i'll be back next time for some gold jewelry

Dave and Bruce are AMAZING! When hard times hit and you need cash fast, they are there to help you…read moreturn your items into cash. Over a year ago I walked into their pawn shop with a wing and a prayer. They took some of my items and gave me cash for them. The stuff I really didn't want to part with they gave me a contract for and I was able to do small monthly payments until I had the money to get those items out. These guys really do take this industry to the next level with their professionalism, respect and that personal touch they add. I would return in a heartbeat if I needed their services again.

Great guitars and awesome assistance. We noticed Bluebond…read moreGuitars while dining across the street, and managed to make it over there just before closing. The guy helped us as if he'd just opened for business - kind, not rushed, full of information and chatty. We browsed and my friend bought some strings. This place is so much more than a guitar shop!

Great people! Great guitars! I bought a beautiful les paul and came back to get it set up, thinking…read morei wanted to switch out a whole pickup but they did their magic and made it sound like a new instrument. Absolutely incredible. They taught me a cool trick on how to change the volume on some strings and officially provided me with a guitar im pretty sure i had a vision about when i was a child. truly special experience. Phenomenal store, will be back next paycheck