I hired BRC Renovations to paint and install new flooring in a mobile home I purchased as a…read morefix-and-flip. I gave him a $4,200 budget, and he assured me he could handle everything within that. From day one, the work was rushed and sloppy. There was no prep work before painting--no taping or masking--and he sprayed over everything, including doorknobs, hinges, mirrors, and light fixtures. It looked careless. I paid him $2,700 in labor, plus an additional $1,367 in materials (total of $4,067), and the issues only became more obvious--missed paint areas, rushed flooring, and overall poor quality. I had the former owner inspect the property, and she pointed out damaged subflooring that he installed new flooring over without ever mentioning it. When confronted, he became irate and used inappropriate language toward her. When I spoke with him, he refused to take accountability and was more focused on getting paid. He even told me "you get what you pay for," which was never communicated upfront--he had already agreed to do the job within my budget. When I told him I expected the work to be corrected, he became hostile, so I ended the call. He never followed up or came back to fix anything. I ultimately had to hire another contractor to fix his work, which cost me even more money. If I had known he was only focused on getting paid and not on doing quality work, I would have never hired him in the first place. Very unprofessional, poor workmanship, and no accountability. I would not recommend. The following is my response to his response. This response is inaccurate and misrepresents what actually happened. At no point did I receive "free work." All payments were made in good faith as the project progressed, totaling $2,700 in labor and $1,367 in materials. The issue was never about avoiding payment--it was about the quality of the work and the lack of communication regarding major problems. The painting was done without any prep work--no masking or taping--resulting in paint being sprayed onto fixtures, hardware, and surfaces that should not have been painted. This is clearly visible in the photos, which show the actual quality of the work. Additionally, flooring was installed over damaged subflooring without it ever being brought to my attention, which is a significant issue that had to be corrected later at my expense. While you mention replacing lights and adding cabinet doors, those items do not excuse or offset the overall poor workmanship and rushed job. The concern was never small touch-ups--it was the overall quality and the fact that corners were consistently cut. When these concerns were raised, the response was hostile and unproductive rather than professional. I gave an opportunity to correct the issues, but no effort was made to return and fix the work. I ultimately had to hire another contractor to repair and redo portions of the job, which confirms the concerns raised were legitimate. Calling me a "conman" is inappropriate and unfounded. Based on my experience, the only misleading behavior in this situation came from the contractor. This response reflects my actual experience.

They are very reliable, neat, quick but quality. They have repaired a brick Pilar and my wood…read morefencing. They have installed LVP flooring, vanities, toilets, and done tile work for me all at very reasonable prices and in a timely manner. I highly recommend them but don't keep them too busy because I have a lot of work for them.

Lived most of our lives in California. We had a random opportunity to move to Virginia so we took a…read moreleap of faith and moved to Danville. In California we lived on a ranch in the middle of no where agricultural country. We never had any need to lock the house or the cars. (This is important later) We had just spent a week towing a trailer from there to here. Finally, got the truck unloaded, started putting the bed together so we could call it a night, when we decided to step outside for a smoke break. Like a normal person, I shut the door behind me. It was 8pm and we enjoyed the cool evening weather while swaying in the rocking chairs on the porch. Husband asks if I shut the door and I reply with a snarky, "of course I did" The look on his face made my heart sink. Yup, you guessed it, ALL the doors and of course windows were solidly locked. While he attempted to find a way in, I cried at what an idiot I was while trying to find a locksmith that would come out so late. My first call was to SSS. He was so kind! He was an hour away, had just settled in for his night off but came back to Danville! He showed up exactly when he said he would and had us in the house in less then 5 minutes. He was friendly, understanding, quick and knowledgeable! I highly recommend this company (I'm sorry I can't remember your name‍ Matt or Mike?) Thank you so very much for coming to my rescue last night!!

Great customer service, very helpful and resourceful. Matthew is very friendly and kind and can…read moremost definitely get the job done. Thank you very much. 5 stars all the way.

These guys came and did what they said they would do. I didnt have a big job for them but he still…read morecame out and took pride in what they did do. The communication was top tier and he answered all of my questions professionally and kindly.

A+ job, from quote to cleanup. Hired to paint interior walls, doors, and trim of single family…read morehome. Jason and his team are utmost professionals and offer a competitive price. Trusted to work in my home and around my loved ones. Work completed on time and on budget, as quoted. He was flexible and open to minor changes. Zero imperfections. He would be my first stop for future painting needs.

Lindsay is truly amazing as a mold specialist. Totally trustworthy and honest. Oh my goodness, what…read moremore can you ask?

They did a horrible job on my brothers home. $46,000...is crazy. U would think for that much money…read moreit would have been done good. No it was not and they demanded there money b4 the job was done

Jeff is very knowlegable and friendly. I am adding two 60A circuits to my house for an EV charger…read moreand a pool heat pump. This will require the power company to route a larger wire to the house. He explained how things need to be done that include what I need to do with the power company before he can do his work. I highly recommend Guice.

Very responsive. Very very knowledgeable. He fixed in one day what took a reputable plumbing…read morecompany over 2 1/2 weeks to not fix. Totally saved the day! If you have Grinder Pump issues, don't call anyone else!

Came in on a Sunday, wore shoe covering in the house, had part to fix my homes ac issue!!!read more

Facebook:…read more I had an excellent experience with Ward Heating and Air Conditioning in Biloxi, MS. From start to finish, they went above and beyond with their customer service. They replaced all of my ductwork at a very reasonable price, and the quality of the work was outstanding. While working in my attic, they even removed and disposed of a dead rodent they found, which I truly appreciated. Accidents can happen during any job, and when a part of my ladder was accidentally broken, the owner, Mr. Kenny, immediately reimbursed me so I could replace it. That level of honesty and integrity speaks volumes. Mr. Kenny also took the time to point out other issues that needed attention -- things I would have never known about -- and gave me great pricing on those as well. It's rare to find a company that is both knowledgeable and genuinely looking out for the customer's best interest. If you're in the Biloxi area and need HVAC work done, I highly recommend Ward Heating and Air Conditioning. Professional, fair, and trustworthy!

Was very professional and reasonably price for work performed. Actually a 1/2 hour early from…read morescheduled appointment. We use them again!

From the moment I walked in the door and talked with Matt until my floors were installed yesterday…read more9/1/2021. Great experience!!! Wish all business would provide the same kind of customer service..

Although the products we received turned out great, I felt "okie doked" regarding returns,…read moreshipping, and installation.