There is no substitute for an owner-led small business…read more After Orkin failed miserably to identify the source of a pesky biting pest, and washed their hands clean of the job (while keeping their $100+ inspection fee - see my Orkin Yelp review for details) my wife and I decided to call LaJaunie's pest control. Thank God. Within the first 5 minutes of site visit their inspector pointed out that the insect we were dealing with was the poultry mite from European starling birds nesting in our walls. These lovely creatures had drilled holes above our porch columns and shacked up with us. That would have been fine, I guess, except for the fact that THEY WERE INFESTED WITH POULTRY MITES. For the love of all things holy. It was quite the marathon - head to toe (literally the instructions were to sleep with this cream on from neck to bottom of your soles) lice treatment. Twice! And twice because until LaJaunie came - we had NO IDEA where these poppy seed - sized buggers were originating from. Enter LaJaunie's... 1) Insect (excuse me, arachnid) identified. 2) treatment applied. I had one issue that needed sorting and the owner personally called me and made sure his best team visited my home. 3) follow up from the best of the best wildlife squad JOBIE and SHANE. They shut the poultry mite operation down. Permanently. Then they offered to help me unload my vehicle of groceries and help set up my 8 year old daughters birthday party. What? That exists? Maybe I'm biased because I live in New Orleans and these professionals are based in Thibodaux. Thank you small town USA. LaJaunie's - exceptional

**WARNING TO FUTURE CUSTOMERS -- PLEASE READ THE REVIEWS CAREFULLY AND EXPECT A REBUTTAL BELOW THIS…read morePOST. In my opinion, do NOT automatically believe the company's response without reviewing the actual facts and documentation yourself.** My experience with LaJaunie's Pest Control was extremely disappointing and financially stressful. I was sold a very expensive rodent package, including approximately **$18,000 in exclusion work** that was supposed to help prevent rats from entering the home, in addition to attic cleaning and ongoing pest services. Despite all of this work and money spent, I STILL had rodent activity afterward and was repeatedly told to "just wait, it takes a while." **PLEASE READ THE CONTRACT CAREFULLY.** From my understanding, the cancellation terms heavily favored the company and included major financial penalties tied to the remaining balance of the agreement. The billing issues became even more concerning: * After already making **11 out of 12 payments**, I was told I could cancel and would not owe additional payments. * I later continued receiving charge notifications and attempted charges to my card. * I spoke with **Shelly twice** and was specifically told there would NOT be an additional **$49 charge** because they were "just picking up bait boxes." * Another charge was still processed anyway. * When I called back, management stated I still needed to pay. I was also told the company "records everything," yet the information later being described as part of my alleged agreement was NOT what I stated during the conversations. I requested copies of the recordings they referenced and am still waiting. Fortunately, I also keep my own records of conversations. When I raised concerns, I was told the employee involved "no longer works for the company." Again: PLEASE document everything in writing, save screenshots, review every clause carefully, and get multiple opinions before committing to any large pest-control contract.

Big thanks to Patrick! We had an unexpected emergency with a stopped-up aged toilet. He came same…read moreday, walked us through the situation, gave us clear options, and got the plan moving. We're so grateful for his help. Great value for the work, time spent and purchasing/installed new toilet. Michelle B.

Patrick was very knowledgeable in unstopping our ac drain…read more We called him around 4pm when we came home to a hot house . He responded and was at our home within 10 minutes. Will definitely use him again when the need arises

I hired this company Dec. 2010 to remove some type of animal from my attic and remove contaminated…read moreinsulation and restore my attic. The day after I paid him I saw tracks through the insulation again. I contacted him and he said he would remedy the situation. He had previously stated it was a posuum but that I had rats or something else which would be remedied when he removed all the insulation. I also discovered he had not replaced the amount of insulation we agreed on, also he said he'd make all of that right. They tore up my Dyson vacuum which they had to "search" through my home to find. 6 months later he had still not remedied any of those situations so I reported him to the BBB in Mobile. He claimed I was a "disgruntled customer who could not be satisfied" so they dropped the claim. This man is a fraud. He claims animals that are not the actual pests are there and consequently when you complain he did not fix your problem his retort is that "he did what he was contracted to do". All of his bids are below the $10,000.00 contractor liscense level that would allow him to be penalized by the Contractor Board, he used 2 contracts to make mine less. So he has frauded me and should not be trusted to do any job for you. I have no recourse except to be public and hope that nobody else gets defrauded by this company. He actually nailed a wire mesh on my roof which not only looks tacky and unprofessional but put holes in my roof. Beware.

From the owner: Critter Capture LLC will help you reclaim your home from unwanted animals. Whether the weather is…read moreforcing them into your home, or they are looking for food, pests will find a way into your home if they want to. We provide humane animal removal, trapping, and restoration services. Call today!

Amazing service, friendly staff, very informative, and very professional would 10/10 recommend to…read moreanyone looking for a new garage door or garage door repairs for residential or commercial

Took my deposit, never came back, ignored my calls. Don't…read moregive him ANY money before job completion. He's a crook. Dishonest. Call someone else.

I never do reviews but this one was necessary. Michael Handy was sent to my home via the warranty…read morecompany to diagnose a broken doorbell. After telling him what was wrong he went on to replace my doorbell instead of looking at the box that had a burning smell. He did not act experienced or knowledgeable. I had to help him with instructions and after 3 hours he realized that it was in fact the box. He said he needed a part asked for payment and never showed up. He is very unprofessional and I'm pretty sure has no clue what he is doing. Save yourself the money and book a legit company! I think because of the negative reviews the business is now under either Handy Andy and/or Premier Energy Concepts and the new phone number is 504-338-1990.