Fantastic customer service and excellent product knowledge. I have never had a bad experience here…read more Everyone is very willing to help and their selection of accessories is very healthy -- if they don't have what you're looking for they will get it! Super convenient, would highly recommend!

Outrageous pricing and outrageous "customer service." TWO WEEKS to fix a shattered screen? $300? No…read moreapology for ordering the wrong screen initially and blowing off the repair for two weeks. Unawesome much? Foolish, short-sighted marketing plan for a business that should grow from accessories and repeat business. Not one more dime.

The other review is 110% correct! My wife was in and treated very rudely today. We had a great U.S…read more Cellular store in Macomb it was Western Electronics and they were great! This place is Horrible! I am think about switching providers. The company forced Western electronics out by not renewing their contracts...BIG MISTAKE! Guess they just want people who are robots not friendly or helpful. What a shameful thing to do!

Worst experience I've ever had with a cellphone company. Customer service is atrocious. After…read morewaiting half an hour with no acknowledgement, other people came in to be helped. They were immediately greeted by an associate. Another associate pointed out that we had been waiting longer but they took them anyway. Avoid this location at all costs.

I'm sharing my recent experience signing up for Aerwave…read more When I moved into my new place, I was happy to receive a promo code via email (and saw flyers around too!) offering a discount on the monthly service. I tried signing up right after getting the email, but unfortunately, the discount didn't apply. I reached out to customer service for assistance. They suggested that the code might have expired, although I hadn't seen an expiration date mentioned in the email and had tried to use it very quickly after receiving it. Communication trails off after that, and I wasn't able to resolve the issue. It was a bit disappointing, as I was looking forward to the offer mentioned and felt unheard while trying to sort things out. I hope this feedback clarifies how unreliable their customer service is.

These is the worst internet service ever, unfortunately we have to have it because its included…read morewith our rent, It's so bad it keeps cutting off all the time and doesn't come back in the whole day and it really affects people like me that I do a lot of my work from home, I won't recommend these company at all.