For many years I have done my Christmas/jewelry shopping at Riddles. Today I noticed that a small…read morediamond was missing from my ring which I have not been wearing. This isn't the first time I had this problem and it was always fixed without question. Now I was told that I had to have insurance to cover their poor workmanship. Think hard before purchasing from them now, they are not the business they were in the past.

They were very kind and helpful. Full range of prices and listened to everything I needed! Amazing…read morecustomer service!

Brought a watch, in, for a new stem replacement. When, I came in, to pick it up, it was obvious,…read morethat the new stem, wasn't properly installed, & was on the verge, of falling out. Another time, i brought in a chronograph watch, for a battery replacement. They stalled the installation, acting like it was a 30 minute fix, when actually, it was a 5 minute procedure, of replacing the battery, & then momentarily ground, the battery, to the watch case, to reset & start, the chronograph.

They do great work, I have used them a few times for watch repair. This includes my Hamilton and…read moremy Rolex.

The best customer service and overall experience. Repaired my wedding ring to its original state…read moreif not better. Did not hesitate they would be able to repair and went over and above replacing the entire 6 prong crown. 5 star for A Cutting Edge and the staff. Bravo!!

I get compliments on my diamond frequently . My diamond is high quality . I had my ring cleaned…read morein another town and the jeweler was in awe of my ring .

I took my emerald ring in several years ago. I know emerald are fragile, but they took it anyway…read more When I didn't hear back, I went there. My emerald was in a bag missing a corner. And they couldn't find the chip. When I asked for compensation, I was denied.When I asked what I was supposed to do with it, I was told that she "puts her broken gems in a little jar to look at In the light'". NEVER!!!!

Clasic jewelers have been my go to place for 30 years. There is no way they would have made the…read moremistake Kathy T is talking about. Get your facts straight. They do an excellent job, Collette, Pam, Don and Brenda.

This is the only high-end watch shop in Fargo. I'm a fan of and wear TAG Heuer, but they also carry…read morePatek Philippe, Omega, and Tissot. Even if you're not looking for a luxury Swiss watch, this is still the only place you're going to find any mechanical watches in this town. Every other store that carries watches here is strictly limited to quartz "fashion" pieces. If you're a watch guy, this is the only local place to get the real deal.

This is a shout out to Scott Dauner, the horologist at Royal Jewelers. I've owned a Bulova…read moreautomatic watch that my high school girlfriend bought for me new in 1976. I wore it everyday until it stopped running in about 1982. At the time I couldn't afford to have it fixed so I placed it in a box for safe keeping. Over the years every time I'd look at it I thought about having it repaired. Well, now its 2021 and I just received the watch back from Scott, he did a complete service and crystal replacement and the watch looks and runs great. I would recommend him if you're looking to have your watch serviced. By the way, I married that girlfriend in 1978, she's been my best friend ever since.

So I was in their last week on Tuesday and I got my wedding band and engagement ring set cleaned…read moreand I was not happy with the results it literally took her 2 mins to clean the ring and I can still noticably see dirt and grease and oil from my job. It don't look clean at all. I never got any names or anything but the other lady their was taking her time on someone else's ring. Why couldn't the same time and effort be put into my ring?

From the owner: As your lifetime jeweler, our legacy is the same as it's been since 1915 -- unconditional care,…read morepromises kept and quality delivered. Everything we do is in service of you. Every yes. Every anniversary. Every 'just because.' From helping you find the perfect engagement ring or jewelry gift to repairing your treasured keepsakes, Helzberg always has been and always will be for you. Discover the Helzberg difference through our selection of certified natural and lab grown diamonds, exclusive designer collections, men's jewelry and thoughtful gift curations. Our dedication to delivering quality goes above industry standards, from sourcing gemstones to crafting world-class custom designs. Without your story, ours wouldn't be the same.