Helpful staff! Great customer service in trying to diagnose/fix a minor bike issue. Knowledgeable…read moreand reasonable priced support equipment

Love this bike shop! I'm a beginner trying to get into the…read moresport to stay healthy and get some fun exercise! Bought my bike used - off of a friend. Got a great bike fit and bike maintenance through these guys. Staff is super awesome! They don't try and pressure you to buy anything, which I appreciate! Very helpful and cool staff. You can't beat their prices very fair. Hands down I highly recommend this bike shop! Great group of guys running it. Thanks Top Gear!

If I could give these guys 6 stars I would. I have been riding bikes all my life, and have lived in…read more6 different cities as an adult. I have taken my bikes into shops in all those cities - with varied experiences. Many bike shops that carry high end brands have that pretentious, "we all race Cat 4 but we know some Continental Pros" aura around them. That is NOT the vibe of Bountiful Bikes. From the first time I went there I thought it was really cool. My dad even bought $500 of gear when he was in from out of state, just because their customer service is so great. The owner (Brady) personally helped me fix my carbon seat post issue when I was out riding near the shop. I didn't even buy this bike there and he did this for me. I highly recommend Bountiful whether you want a S WORKS Tarmac with Di2, or just some cheap Raleigh. They will help you on all levels. Let me be clear: I have never worked there, and am not related to anyone who works there, or has worked there, I just really like this shop.

SUPER helpful staff for first time bike buyer!! I came into Bountiful Bicycle today with a bike in…read moremind but unsure of the specifics. I haven't ever bought myself a bike and Patrick was incredibly helpful and knowledgeable! I thought I wanted a hybrid bike but after him asking different questions and understanding my preferences, I actually bought a mountain bike and I'm so glad I did. He was extremely personable and willing to make sure I was happy with my purchase. I appreciated the time he took to bring down different bikes to test ride different sizes to make sure I was satisfied. Then another coworker helped me find the best fitting helmet. Overall this place from not a pro biker in any sense, but just a new bike rider trying to find the best bike, I HIGHLY recommend for excellent customer service and great selection! Thank you so much! :)

Incredible customer service. Very fair prices. I needed a chain and a wheel trued. They had me…read moreready to roll in 15 minutes and threw in additional service on another bike free of charge. We found our favorite bike shop and will be back.

I'm thrilled to be close to Loyal Cycle! Jeff, Levi and Doug have taken wonderful care of my bike…read moreand always offer the best advice. Excellent customer service and technical support. The best shop around!

Super solid bike shop and staff, definitely recommend Trek SLC. The staff are friendly,…read morecommunicative and thorough. Their bike maintenance and repair are top notch.

Great experience renting a Trek Domane bike for a half a day while in town on business. Grant was…read moreextremely helpful with the rental given the time constraints providing immediate service and clear directions to enjoy a path. Highly recommended and would certainly visit again when in town. A+

Doug is not refunding me for an item shown in stock that I purchased that was not in stock. I have…read moreasked and Doug in an email and he said he would make sure I am refunded. well it seems he is not intending to refund me at all. This is fraud, a huge headache and a scam showing in stock when not. Do NOT ever buy from Masherz. in the event that I am ever refunded I will update this review.

I ordered the Tacx Neo 2T for Christmas because it was cheapest in their site. I chose UPS 2nd Air…read morebut they can only do UPS ground on this size of an item. They emailed me to notify me that they needed to change the shipping. I told them to mail it to a different address since I would be visiting family during the holiday. They sent it out, communicating at every step along the way and it came 2 days earlier than expected! Everything arrived working well and we couldn't be happier with Masherz

This place was soooooo friendly. They were friendly on the phone, friendly in person, like everyone…read morethere was friendly. It's a good thing they don't have barstools because I think people would just hang out. The mechanics took time to explain everything with me including how to take care of things on my own - which I probably won't ever do, but I thought it was cool that they would teach me anyways. All I can say is if you need a good shop for your ebike check them out! Also, they have the cutest shop dogs. Me and this pug became bff's.

Came in to get my handlebars tightened, did a great job!…read more What's cool too is the fact that they let you have a chance to test the e-bikes