Exceptional care by very gifted and caring professionals!! I am a tough case with numerous diseases…read moreand every new symptom I encounter is handled or referred to an appropriate specialist. From the check-in to the lab work, everything here is top notch!! I have to give a special shout out to Mistie for her compassion and kindness!!

I've never experienced medical professionals that will not accept you as a patient. My husband and…read moreI filled out the new patient form as they asked, sent them in, and after 3 days I received an email stating that we were not accepted. They also said they would not disclose the information as to why. We heard great things about their PA and were excited to experience great doctor care.

i had a bridge put in and was told my out of pocket would be about $1800, which I planned for, and…read morescheduled the appointment. When i came in the day of the appointment, I was told all I owed was a little over $1200. I asked if they were sure, because my original quote was for more. The lady said she ran the numbers, and she was positive. They called a couple of months ago and left a message saying I owed more money. I called back, spoke to the lady that does the billing and she told me I shouldn't have gotten that call, because the service was originally billed to the insurance incorrectly. She would take care of it. It is now more than 6 months past the service and i just got a call 10 days before Christmas saying that I really do owe an extra $1300. That's more than then I originally paid them. I understand they can be off in their calculations, but over 100% off? That's ridiculous. I will pay it, because the service was done, and it was done well, but I will never go back. That makes me sad, because the hygienist, Sarah, is really good, and the dentist guy isn't terrible, but I don't want unexpected bills over the amount I previously paid popping up unexpectedly. Sarah, if you see this, and go to another practice that knows how to do billing, let me know and I'll be there!

Professional staff and clean facility. staff worked hard to get my husband and I on the schedule in…read moreshort notice.

I recently moved to the area and needed a new primary doctor. I did some research, and after…read morelooking at reviews on several practices in the area, I finally found Houston Family Care at Houston Lake, Dr. Izzo. I called and was able to get an appointment for the following week. The lady who scheduled my appointment was very friendly and told me she would mail me my new patient paperwork to fill out in advance of my appointment to save time. The paperwork took a long time to fill out, so I'm glad that they mailed it. Parking is plentiful, so there were no issues finding a spot. The receptionist was friendlyish. Once you get past the front desk, the staff is very friendly. I was taken to the back within 10 mins of my appointment time. All of the nurses that I interacted with had great personalities, and they made me feel very comfortable. The nurse took my vitals and gathered information for the doctor. I sat in the room and waited for 30 mins to an hour for the doctor to come in. Doctor Izzo has great bedside manners and is very knowledgeable. He took all of my concerns seriously and set up referrals for everything we spoke about since I needed all new doctors. I'm pleased with my new doctor's office and physician. I would recommend this practice.

I had a second visit on yesterday and the staff was awesome. The ultrasound tech was so…read moreprofessional and made me feel comfortable. I appreciate her. Special shout out to Dr. Nguyen's nurse Angela who said she would fill out my leave paperwork this week and call me. She called today, the next day. Super fast! My job was so impressed when I walked back in with it saying they have never seen paperwork done so fast. I said neither have I. I am so grateful for everything.

From the scheduling of my appointment to accessing me Joy was Awesome, Personable, Attentive. Joy…read moreprovided Great customer experience! I will definitely recommend this doctors office.

The staff is very sweet and helpful. I will recommend many to come to my doctors office. Keep up…read morethe great work Perry Internal Medicine!!!!

Every time I go to Perry internal medicine Heather Sorrow and Amanda Cox always give me excellent…read moremedical care and Candace and Stephanie does a great job with the patients taking care of their medical needs,I have been a patient for over 3 years and I enjoy my visit every time I go. Look them up for a visit and you will see.

I rarely feel compelled to publicly criticize a medical professional. I understand that emergency…read moremedicine is demanding, stressful, and often thankless work, and I have tremendous respect for the education, discipline, and responsibility required to practice medicine. However, my family's experience with Dr. Arjun Arya during my mother's emergency room care was troubling enough that I believe it deserves to be addressed. A medical degree commands respect for the work required to earn it. It does not place a physician above the patients and families he is entrusted to care for. Throughout our interaction, Dr. Arya's demeanor toward my mother and me was, in my opinion, unnecessarily dismissive, condescending, argumentative, and egotistical. Reasonable questions were repeatedly met as though they were challenges to his knowledge or authority rather than what they actually were: a family attempting to understand and advocate for someone they love. There is an enormous difference between confidently explaining a medical decision and becoming argumentative when someone asks you to explain it. Perhaps equally concerning was the apparent assumption that because we entered the emergency room as a patient and family member, we must therefore have little or no understanding of medicine. Dr. Arya, you simply do not know who is sitting across from you. A person does not surrender his or her education, intelligence, professional experience, or credentials upon becoming a patient. Nor should a physician assume that a family member asking questions has no medical background simply because that person is standing beside the hospital bed rather than wearing a white coat. The person in front of you may be a nurse, physician, pharmacist, chiropractor, paramedic, therapist, researcher, or another healthcare professional. They may have spent decades working within the medical field. They may even possess a medical degree themselves. You simply do not know. Speaking to people as though they could not possibly comprehend the medicine being discussed is not education--it is condescension. That attitude became particularly apparent when Dr. Arya made remarks to the effect that a chiropractor is not a "real" medical professional. There are legitimate distinctions between a Doctor of Chiropractic and an M.D. or D.O., including differences in training, licensing, and scope of practice. Those distinctions can be explained professionally without belittling another licensed healthcare profession. More importantly, disparaging another profession contributed nothing to my mother's emergency medical care. It only reinforced the impression that credentials or opinions different from his own were somehow unworthy of respect. I was also deeply troubled by statements regarding certain aspects of my mother's care that, based upon the information available to us, did not appear to accurately reflect what had occurred. When someone's health is at stake, patients should be able to expect honest, accurate, and transparent communication from the physician responsible for their care. A family asking questions is not an inconvenience. A patient requesting clarification is not insubordination. And someone possessing enough knowledge to question what they are being told is not a threat to a physician's authority. Bedside manner is not about charm or personality. It is about professionalism--the ability to communicate difficult information respectfully, answer reasonable questions without hostility, listen when a patient expresses concern, and remember that the person lying in that hospital bed is a human being who deserves dignity. My mother deserved that dignity. She deserved clear communication. She deserved honesty. She deserved to have her concerns taken seriously. And she deserved a physician capable of answering questions without allowing the interaction to deteriorate into what felt, at times, more like an argument over who was the most knowledgeable person in the room. There is tremendous value in medical knowledge, but knowledge and humility are not mutually exclusive. A degree may establish someone's qualifications to practice medicine. Character, integrity, humility, compassion, and the way a physician treats people when he holds a position of authority reveal what kind of physician he chooses to be. And one final thought, Dr. Arya: not everyone you encounter is beneath you, and not everyone asking you a question is uninformed. Sometimes the person questioning you understands considerably more than you have assumed. We may do things a little differently here in the South, but treating people with basic dignity and respect should not be a regional custom. If contempt for patients, their families, and other healthcare professionals is the preferred approach, perhaps Chicago was the better fit after all.

I wish there was a negative star option. Horrible experience…read moreat Emory Hospital Perry Emergency Room. A loved one was transported here by ambulance and over two hours later has still not been seen by a doctor. That is completely unacceptable for an emergency room. When we tried to get information, we spoke with someone named Cheyenne, whose demeanor and attitude were awful--cold, dismissive, and lacking even basic compassion. No empathy, no helpful communication, nothing you would expect when families are scared and waiting for care. This is the worst ER experience our family has ever had, and it is incredibly disheartening to see such a lack of urgency and humanity in a medical setting. No one should be treated this way during a medical emergency.

New patients beware....If you require any type of paperwork filled out for work, life insurance,…read moreworkmen comp etc.. They are incompetent and make 1000 excuses.

Excellent doctor with a wonderful bedside manner! He takes the time to listen and really seems to…read morecare about his patients. I would highly recommend to anyone!