I can't say enough about this company. They do great work and are very honest and thorough and go…read moreabove and beyond making sure we were satisfied. I also feel like I could trust them in my house, unlike some of the other companies. If you have home equipment, I would definitely call these guys if you need a tun-eup or repairs. Their prices are very reasonable too. The Tech's we had were Adan and Jose. Very professional and polite.

James was excellent at servicing my Sole E25 elliptical! I've had the unit for about six years and…read moreuse it regularly. Recently one of the pedals had become misaligned so I figured it was time to get full maintenance. James arrived within the window he stated and did a very thorough diagnostic assessment and cleaning of the unit. He discovered that deep in the machine there was a set screw that was not tightened correctly, which was causing the flywheel to be misaligned and adding wear on its belt. The unit runs better than new after the service and I've had to increase my increments on the incline and level to get the same workout since I am no longer fighting bad alignment. The service was definitely worth it to keep the unit in good working order for a fair price.

Was in the market for a curved treadmill and Fitness Direct had Assault Runner Elites on their…read morewebsite. Contacted Fitness Direct via telephone and my call was answered by Mark, who I thought was one of their sales personnel. He told me they didn't do business with Assault Fitness anymore (very understandable) and told me he had a better manual treadmill sold by Cascade Health & Fitness. I was hesitant at first but I looked them up and they were a very reputable company that makes very high quality equipment. The price was definitely over my budget but Mark told me he would work with me on that and would send me a quote later that day. He gives me his direct contact as well and was truly helpful and kind throughout the whole process. I get the quote later and Mark gave me a quote that surprisingly worked for my budget, also I find out he's the president of Fitness Direct. Him going out of his way to make a sale, go above and beyond for an individual with a garage gym, and not to a commercial customer with a high dollar ticket really earned my respect. It was a no brainer for me to buy from Fitness Direct. The treadmill took about two weeks to get delivered to me once I placed the order and was unfortunately 3 days late due to some miscommunication between Fitness Direct and Cascade. Once it came in though, I was surprised on how well the treadmill was built and how much smoother it ran than the Assault treadmills I've been familiar with. It was really easy to look over the mistake that led to a delay in delivery. I'm more than happy with my experience with Fitness Direct, Mark, and my new equipment. I HIGHLY recommend buying equipment from them!

Absolute perfection! My home garage looks AMAZING with my new grey/granito puzzle mat flooring…read more Jared and Stephana in sales absolutely rocked it with knowledge and impeccable customer service. Lou, the leader of the install team, has an amazing hiring eye- Bryant, Rogelio and one other Latino gentleman (whose name eludes me) worked hard and fast and delivered a flawless result. I'll be looking to Fitness Direct for all my future home gym and exercise equipment needs. Get here y'all!

I had never before heard of Renew Fitness brand but I decided to give it a try and I am not…read moredisappointed. The Re:new elliptical machine is everything I wanted in a workout machine. It is compact, smooth running, quiet and easy to use. It has all the adjustability I could ever want and best of all it is very affordable. Fitness Equipment Specialists is also local to San Diego and have been very helpful not just with this elliptical machine but with any fitness questions and advise I asked for. James, the owner, is very knowledgeable and helpful. I would recommend this machine and company both 100%.

James is great! I received a quick reply to my text message regarding ellipticals that he had…read moreavailable. He scheduled a time for me to meet him at his warehouse that same week, so that I could try out the displays. I made the purchase at the time, and the same week, he was able to bring it out, assemble it, and show me how to use it. All for a VERY good price. I love the machine--it's quiet and it's a great size.

Im not sure why this location has bad reviews, they've always been great! Unfortunately this…read morelocation is closing but their sales are great right now. Prior to their closing announcement, the store was always clean and well kept. The staff have always been great here and super helpful. You're always greeted upon entry and they actually DO want to help if you need it. I'm sad this location is closing but will be stopping by again!

Keep your eyes open when you're shopping at the store rip…read moreoff price gouging, I was there today to buy a pair of shoes for my mother. Guess what they had a 10 to 30% off because of a store closing. But when I check the price, the price before historical closing price was $22 but now since Store closing price went up to $24.99 so these people they better go out of business they deserve it cheating ripping off that's what they have been doing all these years

Fitness Warehouse USA ‍…read more I had visited several fitness equipment stores prior to the pandemic, but Fitness Warehouse USA was the only shop that sold Powerblocks. These are adjustable dumbbells from 5# to 90# that can be adjusted in 2.5# increments. I own a set at my Chicago home and believe these are the best adjustable dumbbells on the market. The owner, Gary, answered all my questions and provided an estimate of several pieces I was interested in. I told him I'm working on organizing my garage and would make the purchase when ready. Then the pandemic closes the gyms. This motivates me to finish my garage, but when I contact Gary to complete the order, he tells me that he's sold out AND there's a back order for months! It was a number of months later and quite frankly I forgot about them, but Justin from Fitness Warehouse USA contacts me to say my main items are available. Justin is very personable and was just as excited as me to provide the items ordered. He helped me load my items in my car and helped me decide on some additional equipment. What struck me most about Gary is his integrity. Dumbbells and many other types of exercise equipment are scarce and in high demand. There is a lot of price gouging and delivery favoritism occurring in this industry. Gary has a queue of when product arrives and who takes delivery. He also stayed true to his estimate, though he's fully aware of the price gouging (Especially Powerblock dumbbells) with fitness equipment and treated me exactly the same as where we left off when we initially met over 6-months ago. If you're looking for Powerblocks or know anyone who is, I highly recommend Fitness Warehouse USA. I believe he's an exclusive distributor of all their products. He also carries many other types of weight lifting and commercial gym equipment as well as used equipment.

First and foremost I want to say how awesome and pleasant it was dealing with Gary! As soon as we…read morewalked into the store he came to greet us and was able to locate the equipment we were inquiring for. I had some small talk with the spouse while Gary was grabbing the items and he actually provided some additional insight on some limitations I may not have originally thought of when getting equipment so I appreciate his knowledge on the items and informing us before making a purchase. The transaction went smoothly and he even brought a dolly to help transport the equipment into the car for us. You can tell he cares a lot about his business and I am glad to have purchased my equipment here than anywhere else. Should I need any additional equipment I'll be sure to inquire here first! 11/10!

This is one of the smaller Big 5 stores in my experience. It is a bit tight to get around. Staff…read moreare very helpful with finding merchandise. And it's conveniently located in Mira Mesa.

This Store was much better when the other store manager was here. I came in trying to get a few…read moreitems and immediately was met by the store manager Alexa having a personal conversation on the phone behind the counter near the ammo. This lasted a few minutes until she went behind a door to continue her conversation for pretty much my entire time in store (over 40 minutes, and yes I could hear her laughing on the phone while I was walking out). There was only 2 other people in the store working, and maybe 3 other customers. The staff that were actually working were very helpful, and helped my wife find the shoe she was looking for. I wasen't going to write a review, but we came in on a separate visit trying to get a duffle, the Same Manager was actually on the sales floor (surprise) and we had asked her if she could bring us one down one so we could look at it. She was right next to them, and instead called a younger employee to grab it down with some big stick that was by the front door. Why were we made to wait??? Why couldn't you do it??? I've seen stores that were going out of business with more attentive management. I advise going to the other big 5's as this one has poor customer service starting from the top!

One year ago I set up a home gym and purchased most of the equipment & supplies from Johnson…read moreFitness. I couldn't be happier and one year later all the equipment is still just as new with daily use (I purchased mostly hoist brands). Roth (like the IRA) was super helpful and friendly. The install people they work with were also great. This store is a gem in Encinitas ... it made such as difference shopping in person instead of online. They are also next to a very nice French bakery ... and I don't consider myself to be a snob or anything (also just near a Chik-fil-A)

I just received my at home gym and I wanted to get some gym accessories for my Beast Cave! I found…read morethis little location and saw that it had good reviews, so I decided to give it a shot. Once I arrived the business was easy to find. It is located in the corner of a shopping center that is easily seen from the main road. Once I pulled in parking was decent, and it wasn't too busy. I'm pretty sure on a busy day it would be a little harder to find parking but non the less it was good. Once I walked inside there was numerous gym equipment to choose from. From the free weights, to the cable machines. It had a good selection to choose from. If anything was to be complained about, it would most likely be the size of the business. I wish it was a little more big and had more to choose from. But all in all it was a nice business.

Charley was very easy to work with, was very careful as he packaged the various components of our…read moretreadmill, and offered to provide help after transport. Would be happy to work with him again!

Charlie assembled our HealthMate sauna last Friday. Even though I had noticed he didn't have many…read morereviews, we decided to use him after speaking on the phone. He was great....he was on time and did a fantastic job assembling the sauna. He's friendly and pleasant. I highly recommend him!

Went to buy a pair of 60lbs dumbbells and turned out to be way too bulky for my workout (impulsive…read morebuying and didn't think too much into it lol). I called to apologize and asked if I could exchange.. thankfully the owner was understanding and went above and beyond to help me getting what Id need for the workout. Awesome dude, great service, great product and great pricing! Will definitely go to them when I'm ready to set up my home gym!

I purchased a brand new stair-mill from FS and I absolutely love it. It isn't a brand I recognized,…read moreso I was hesitant at first. I've had it for a week now, and both my bf and myself absolutely love it. It's solid, sturdy, and quiet. It's working beautifully. I'm so happy I gave them a chance. They delivered, and set it up. And they lmk if I move in the future, they have services to move it for me. Amazing! They also provide services to maintain the equipment if there's any issues beyond the warranty. Super happy. Thank you to the FS team.