Very poor maintenance and 3 star would be more fitting. Neighboring buildings have squatters and…read morewater pressure poor.

The Sofitel Biarritz Le Miramar is obviously a renowned luxury hotel around Biarritz. We spent…read morethere 5 nights and enjoyed it. The staff is willing to have you enjoy your stay. However there are several weak points to be aware of. First weakness : the building itself is of a weird design, like a cruise ship : many of the rooms, if not a majority of them, except the suits, have barely a view. It is too bad given the beautiful location facing the ocean shore. Even with "room with partial ocean view", one can barely enjoy this view. Second weakness : the interior design of the entrance and bar area of the hotel makes it not intimate at all. It is much more like a hallway than a hotel. Thus, for people enjoying boutique hotels, this is absolutely not an hotel they would like. Third weakness : the "huge" feature of the hotel with service not always at the top. We had a service issue in our room and due to a bad coordination with the front desk and guest relation desk, our issue could not be dealt on a timely and satisfactory manner. We gave a precise feedback to the guest relation desk, and thought they would sort out this issue. They did not and did not provide us with a response, which was annoying when we found out that they did not sort out the issue we had been facing. Indeed, the hotel has a lot of staff on training : one has the impression these people on training are not well managed, while being too much on the front line with clients. This can give this impression of "à peu près", which is not acceptable for such a high-standard hotel.

Hotel de la Plage is a wonderful hotel in a fantastic location, overlooking the Plage du Port Vieux…read morein Biarritz. From our hotel, we could watch swimmers and surfers right from our room, along with some spectacular sunsets. The decor is contemporary European boutique with a minimalist coastal design. It fits beautifully with the Basque coastal setting and Biarritz's relaxed seaside character. However, some travelers may find the lack of drawers or cabinets for clothing inconvenient, as most of the storage is open. The bathroom also has an open, see-through door, which may not appeal to everyone. We booked a Superior Double Room with Ocean View and Balcony. Although the room itself was spacious, the balcony was quite small and did not have chairs. Our room was 116, which offered wonderful side views of the water and beach. On a future visit, we would upgrade to one of the corner rooms with a larger balcony and outdoor seating, which would make it much easier to sit outside and enjoy the view. The staff were very friendly, helpful, and accommodating. One especially nice touch was their willingness to prepare cappuccinos and coffee to take with us in the morning. The coffee shops in the area generally opened later than we needed before the start of our tours, so having the hotel staff prepare coffee for us was extremely convenient. Overall, we really enjoyed our stay. The location, views, friendly staff, and relaxed coastal atmosphere made Hotel de la Plage a wonderful base for exploring Biarritz and the Basque Country.

My partner and I throughly enjoyed our stay at Au Bon Coin! The hotel itself is in an excellent…read morelocation as it is walking distance to the beach, as well as a number of restaurants, bars, and shops. Our room was impeccably clean and charming with chic yet cozy decor. While these features are worth noting, it was the staff that truly optimized our experience. We arrived a bit late and past the official closing time but regardless of this we were greeted with the most warm and friendly welcome. We were given a full tour, assisted with our luggage, and overall made to feel truly welcomed. They were overall beyond professional and kind! Highly recommend.

From the owner: Au Bon Coin is set in Biarritz, 1.4 km from Rock of the Blessed Virgin and 100 metres from Biarritz…read moreMedia Centre. Guests can enjoy the on-site bar. Each room at this hotel is air conditioned and features a flat-screen TV with cable channels. You will find a kettle in the room. The rooms are fitted with a private bathroom fitted with a shower. For your comfort, you will find free toiletries and a hair dryer. Au Bon Coin features free WiFi throughout the property. There is luggage storage space at the property. Biarritz Town Hall is 400 metres from Au Bon Coin, while Biarritz Bellevue is 400 metres from the property. The nearest airport is Anglet Airport, 3 km from Au Bon Coin.

Coming to Biarritz for an evening, we wanted something in walking distance and this did not…read moredisappoint. The location is great as everything is within a 10-20 minute walk. For those with a car, there is limited parking for an additional fee. You may want to see if you can book a space ahead of time. If you do not want to park, we were able to find free street parking a few blocks away. Our car was safe and undisturbed. Note that we came in the low season so I do not know how easy street parking would be in the high season. The hotel is an older building with some modern updates. There is a small lobby and a breakfast room. Check in was flawless. The lady spoke fluent English which was most helpful as my French is rusty at best. She gave as an overview of Biarritz and made several recommendations. She even explained the parking situation and told us where we could find the free parking. We got our room keys (RF cards) and went to the room. We ordered a junior suite. There was no separate room. I guess the chaise lounge made it a suite. That being said, it was a nice size room with a comfortable bed. We were on the second floor and had a view of an alley. We could fully open the windows and take in the sea air. There was individual temperature control. The bathroom was spacious by European standards and there were slippers and robes. Linens were soft. Provide bath products were adequate. I found the room to be comfortable. The sleep quality was good. There was no noise at night. The Wi-Fi seemed fast, but we did not try to stream any movies or Netflix. It was fine for general surfing for sure. There is breakfast for an additional fee (16 Euros I believe), but we did not partake. I heard it was quite good. Check out was a breeze. We were able to store our bags as we roamed through Biarritz for the day. We came back to the hotel and grabbed them before departing. I gave this place five stars. We received individual attention at check in and the host was quite gracious. She took time to go over the sights at Biarritz and gave us suggestions. She also told us about the free parking and gave us opportunity to find it. The rooms are large and comfortable. The location is great. I would not hesitate to stay here again.

Perfect setting for the perfect holiday. Attentive, friendly staff, comfortable clean…read moreaccommodations, including safe indoor parking. And let's not forget the seaside charm of Biarritz, France.

From the owner: Les pieds dans l'eau... Voilà un hôtel en plein coeur de Biarritz où il fait bon s'arrêter, se…read moreposer, respirer et surtout se promener le long de la plage qui se trouve à deux pas. Un lieu calme, chaleureux et conviviale, à proximité des musées, du casino, des golfs de Chiberta, d'Ilbarritz ou encore Le Phare. Un restaurant à la cuisine traditionnelle vous y attend et une boutique d'objets de décoration proposant les marques Sia, Lexington, Graine de Pastel ou encore La Compagnie de Provence. La plupart des chambres sont avec vue sur la mer et l'hôtel vous propose des dîners avec concert de jazz tous les vendredis.

From the owner: Surprenant ce petit... hôtel l'est à plus d'un titre ! Petit, il l'est, certes. Insolite, aussi car…read moreil semble suspendu à la petite rue pentue, entre mer et centre-ville, à 30 m tout au plus de la plage et du casino, sans vue sur l'Océan, dommage ! Repris par la famille Servy, il possède toujours 12 chambres dont trois avec de grands lits de 2 m x 2 m. Toutes différentes dans une décoration plutôt recherchée avec de beaux tissus, et plein de petits détails comme le plateau d'accueil, elles affichent cependant un dénominateur commun, leur confort. Les salles de bains sont impeccables. C'est coquet et chaleureux, tout comme d'ailleurs la petite entrée au rez-de-chaussée, aux murs couleur de soleil, animée d'une pléiade d'objets de style colonial ou le très bel escalier laqué qui monte aux chambres... Un détail non négligeable, les 4 formules proposées pour le petit déjeuner. "Léger", "complet", "diététique" ou bien "français".

From the owner: Près de la plage L'Escale Oceania Biarritz est idéalement situé à 300 m de la grande plage et à…read morequelques minutes à pied du Casino, du Palais des Congrès, du centre de thalassothérapie et du Golf du Phare. Découvrez vite un accueil professionnel et chaleureux et 43 chambres entièrement rénovées offrant un confort moderne et des prestations de qualité !

Excellent location, with great views...if you are lucky…read more Service, rooms, lobby are all what you would expect from a ***** hotel. The breakfast however, was a different matter. The cooked breakfast items were cold every morning, and the layout of the breakfast buffet is very illogical meaning diners are wandering aimlessly trying to find the milk, which isn't with the cereal, or the butter which is not with the preserves, or breads. Nice hotel, but dining needs to be sorted.

Great hotel. Family friendly, close walk to center of town. Great breakfast to start the day…read more Nice pool on roof. We really enjoyed our stay here with our kids.