I had been fighting with American Home Shield for 3 weeks ro try and get someone out here to fix my…read morewater heater. I finally gave up and found my own. Soft water by George called me on a Sunday afternoon and came right out that day to check it out. Need a new water heater. Gave us a quote and was willing to split the payment between 2 separate CC. They were her the next morning and now I have hot water again. These guys are a life saver.

Great company - outstanding customer service & pricing. They stand behind their work!read more

Excellent people providing Excellent service . Service was fast and done right. I'm recommending…read morethem to family abd friends.

From the owner: Residential Plumbing Solutions is a family-owned business in Watertown, NY, dedicated to providing…read moreexpert plumbing and HVAC services with unmatched care and hard work. What makes us unique is our personal approach—treating every customer like family while delivering professional, high-quality results. We specialize in everything from plumbing repairs to HVAC maintenance and installations, ensuring your home remains comfortable and functional. Our team is available 24/7 for emergency calls because we know issues can arise at any time, and we’re committed to being there when you need us most. As a family business, we value trust, integrity, and building lasting relationships with our customers. Our skilled team takes pride in their work, focusing on reliability, efficiency, and attention to detail to get the job done right the first time. At Residential Plumbing Solutions, we’re more than just a service provider; we’re a dedicated partner in keeping your home safe and comfortable. Trust us for reliable, friendly, and expert care, every time.

I have done business with them in the past and had no problem. I called them to come out for a…read moreleaking water heater and was not informed there was a fee for the technician to simply come to my house. Technician came out and looked at the water heater, told me there were other issues to fix before he would do anything with the water heater and left. Total time in my house was less than 5 minutes and he never even touched the water heater or mentioned a bill or asked for payment. 14 days later I get a bill for $70 in the mail and when I called the owner was belligerent and informed me that nothing was for free. I explained I expect to pay when something is actually done (ie. he starts the job and can't complete etc.) or if informed up front that there is a service call fee. I pointed out that the website states they give free estimates before any work is done. Owner told me that it doesn't apply in my case and he will just send me to collection if I refuse to pay. I continued to try and explain my case and he hung up on me because he was busy and didn't have time to deal with me. I will not be using them again and I would caution anyone else to not use them because there are other options in the area. Derouin's is not that special contrary to what the owner might think.

Their work is actually pretty good it seems, used them 3 times and they were in and out and fixed…read moremy problems. However I don't trust them. My water heater and boiler are around 2 years old and i've NEVER had problems with them. I hire De Rouins to do an annual inspection on my boiler, next week the blower goes out. Have them come fix it for a large price tag, the next DAY my water heater goes out. Call me paraniod, but that's just too coincidental. I should have supervised them to make sure they weren't damaging my stuff.

Excellent! David came to my home And was very professional,…read moreHe went above and beyond to make sure my boiler was up and running during this cold winter. Davis was friendly and very knowledgeable. fantastic and a great experience. Will absolutely use again! Highly recommend!

From the owner: Servicing the Upstate New York area. Providing emergency plumbing and heating services, along with…read moreinstall and service needs. Contact today for more info.

Great service, professional, and great value. Saved me 400 dollars I thought I would have to pay by…read morefixing my issue right there on the spot.

From the owner: What makes me different than everyone else is I’m honest. As the home owner, i walk you through…read moreeverything i did to your system from start to finish. I am fair with pricing, and i wont hold any secrets from you. I am all about trying to save the customer money!

Great guys, very experienced. Came up with a solution to make the insert fit into my fireplace. It…read morewas a bit tricky, but they figured out a way.

From the owner: For all the comforts of home, come into the Hall of Flame Showrooms. We specialize in Fireplaces,…read moreFurnaces, Air Conditioners, Water Heaters and more. If you'd like to add warmth, character and lasting value to your home, why not let the experienced and friendly staff at Fireplaces Unlimited Heating & Cooling show you how easy it can be to add an efficient and beautiful fireplace to any room in your home. Fireplaces Unlimited Heating & Cooling offers a wide variety of the most beautiful wood burning, pellet, gas and electric fireplaces on the market, complemented by an endless range of exquisite mantels, cabinets and accessories. Locally owned and operated, Fireplaces Unlimited Heating & Cooling is Southeastern Ontario's trusted choice for fireplaces, inserts, stoves, furnaces, air conditioning, HVAC, tankless water heaters and barbecues. Stop in today and see how we make life more comfortable.

I'm not sure it gets any better than these guys. Big thanks to Gregg and Logan for being timely,…read morecourteous, and very fair with their pricing. I would not hesitate to recommend to family and friends. I think that says a lot in today's world.

Installed our hot water heater. Gregg and Logan were very professional and did an excellent job!read more