I had new wall to wall carpet to replace 25 year old carpet. After checking with a couple of other companies I walked into H & H on a whim. Best whim ever. Charlie offered a better quality product at a lower price. It was also in stock so Immediately available. The carpet crew were awesome and very efficicient. I am so pleased from start to finish. read more

Charlie who I worked with was honest, up front, timely, and great at communicating updates the whole way. I hired them to do new carpets and re-finish the hard wood in a house that I'm selling and definitely made the right choice with H&H. Everything looked great when they finished and the price was reasonable as well. Would definitely recommend to other homeowners. read more

I had hardwood floors removed from my living room and tile taken up from my kitchen for some foundation work on my home. Three men worked continuously for six hours doing the job. They did a great job. Cleaned up everything and hauled away the debris. I was very satisfied with the job. read more

I was very please with the out-come of the carpet installation that H & H Carpet provided. Even though I am not the home owner, I was granted the same respect and consideration. They were vey patient with us, on our budget, time frame and accessibility of the home. The only thing that I would voice concern about was the language barrier between myself and the installers. Even though they were very professional and efficient, I was unable to communicate easily with them. But all in all I am very pleased with the work so far. Our sales rep, was the best, he talked with us about our needs and wants, visited the location took excellent measurements, he did not rush us, try to sell us more than we needed and the price was right on budget. The selection of flooring is vast and the quality so far is great. When I am ready to upgrade my own home flooring I will call on H & H carpet again. read more

Stay away. They did the carpet in our great room, and it's a complete disaster. The pics I've added are of the seam of the carpet connected to a linoleum floor. The light brown carpet is from h&h carpets and installed by who they sent to do it. The bluish gray carpet WAS NOT DONE BY H&H is in the other entrance and has been there for 31 years. COMPARE THEM YOURSELF. The h&h carpet is ONLY A YEAR AND A HALF OLD. Look at how awful it looks in a low traffic room and how the bad the connection looks. Their carpet looks worse than one put down in 1986!!! They've tried to fix it, but I guess poor quality work and poor product can't be fixed....... the disappointment you'll feel from paying "professionals" and getting these kind of results feels terrible read more

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If I could give this company zero stars I would! Worst customer service I've ever experienced. Had what was supposed to be floating floors installed 3 years ago. We received glue down. Quarter round was not replaced in all areas. Called to have quarter round fixed and ignored for many months. Never could get anyone to call us back. Still not fixed. We have a 35 year warranty on these floors and need a guest bathroom redone in order to sell our house. I've called and my husband has called multiple times this week. Each time I've been told "the owner handles that." The owner is never onsite. The owner still has not returned my phone call for a floor with a WARRANTY! read more

Used this company back in 2004 to install tile in my bathroom. Did not have good experience. It took a long time to get the work finished. The floor is uneven and they did not put enough grout underneath the tiles. They give way when walked on. This happened right away. However, I decided to try them again. Stopped by on a Tuesday and looked at granite counter tops. Person came on Friday to get measurements for estimate. Gave ok to install. It took over two weeks to get the installers to my home. When they came,, they were on time and did a good job. Cleaned up after themselves. Plumber came when the installers were almost finished. He did his job timely and efficiently.I am pleased with the results this time but it did take a long time, I thought, between the time I placed my order and installation. Also, I had no follow up calls during the time I was waiting. Would recommend them for countertops. I live in Montgomery, Ala. read more

Awful customer service... Called Wayne twice to get an estimate on hardwood. Said he forgot to get back the first time, but when he did it again, I'm pretty sure he was plain out ignoring me. If he actually forgot again, then I don't see how he keeps a job. So thanks to Wayne, I decided to go elsewhere for my flooring. read more