Today, my husband and I celebrated our 13th anniversary and after leaving the resort from…read moreAn awesome weekend, we stopped by Nordstrom Rack to pass some time. We browsed the designer glasses, but despite being clearly interested, no one approached us. Meanwhile, two associates assisted a Korean couple and greeted a white woman. Only when my husband gave one of the associates a stern look did she finally approach us, asking curtly if we wanted to see something. No greeting or friendly demeanor. Given the year is 2025, it's disappointing to experience such microaggressions. Nordstrom Rack, consider hiring staff who provide better customer service at this location.

Got my Ruby Woo Matte lipstick and a pair of Air Force 1's for my toddler for a reasonable price…read more They had a decent selection of designer bags but didn't really have clothing for the ample woman. Was happy that the line wait wasn't too long. The cashiers were getting people out quickly and that's always appreciated

My first time visiting the store…read more As soon as we walked in we were greeted by someone whom I believe is the staff. However, they didn't really offer to help or answer any questions. At the main entrance they had a table full of earrings and other jewelries with sale signs. This is definitely a great way to draw people in! They have a wonderful selection of Indian clothes (mostly lehengas) and jewelry. They have other items ranging from ready-made blouses, Short tops, men's clothing, sarees. -Necklaces are $75+ -Lehengas are $200+ -Tops are $15+ I looked at some of the ready-made blouses, however didn't purchase any because I needed to make sure they matched my current outfits. Would I return? Definitely

The prices and selection are the best in Northern Virginia. The store is family run and extremely…read morekind.

I've been coming to this Macy's for years now. It still stands strong at Dulles Town Center. There…read moreis plenty of uncovered parking available, on the lower level, as well as upper level. There are fewer customer service counters in each department. There is one main counter dedicated solely for returns; however, specific items (skincare, cosmetics) should be returned to the corresponding counter. The service isn't the greatest either, I was told to go to multiple counters back and forth to return an item, until a manager from the shoe department finally completed the return. They still carry the same variety of items ranging from perfume/cologne, clothes, shoes, luggage, etc. Since this location is relatively smaller (than other nearby Macy's), it is easier to navigate through the different departments.

Terrible customer service, can't even provide the services they claim to provide. Bought a watch…read moreonline and made the mistake of using their free adjustment in store. Never again, they sent me somewhere else after they removed random links and made it somehow worse.

I have visited this store previously, but never had a reason/event to purchase anything, until now…read more As soon as we walked in, we were greeted by staff, who were very friendly and talkative. They have a random selection of Indian clothes, mostly western wear and and jewelry. The western clothing didn't really grab my attention, it looked a little outdated. There is a small selection of short tops and fancy dresses at the front of the store. The jewelry sets and individual earring sets were very nice and decently priced compared to other boutiques in the mall. -Earrings are $14.99+ -Jewelry sets are $29.99+ I mostly looked at earrings and jewelry sets and had my eye on one of them. I was ready to buy the set, but needed to make sure it matches my outfit. Would I return? Definitely

My favorite Plato's Closet in the DMV area with many high luxury quality brands. I saw a lot Kate…read moreSpade purses and other high luxury brands like Gucci. Don't expect low price thrift shop prices for mint new or good condition high quality items here. They are fairly priced yet a fraction of the price even when they are new and have price tags attached to them. Staff is professional and fair in pricing & consigning items. This is one of the cleanest, most organized, and amicable Plato Closets I have been to honestly. The store is located conveniently in an outdoor shopping center with a huge parking spot.

Not a great place to sell clothes. I felt like I wasted my time driving all the way and waiting to…read moresee if they're approved. Would not recommend.

The staff are amazing! They are so helpful - supportive while trying things on, but also offered…read moretheir advice and helped me pick the right lehenga. I had a last minute request for tailoring and they were able to rush the fitting to make the wedding date. They were SO AMAZING. It was worth the drive out to find the perfect fit!

Terrible alterations, terrible service, and zero accountability…read more Mohini ruined my wedding dress and then refused to make it right. First, I gave a budget of $500 and was sold a dress that cost nearly $1,000 while trusting staff to respect my budget. Red flag #1. The dress needed alterations to the chest and sleeves. What I received back looked unfinished, with visible white fabric, gaps in the beading, and obvious flaws in the design. Mohini's defense is that I signed a form authorizing alterations. That's absurd. Signing off on alterations is not signing off on shoddy workmanship. No reasonable customer expects a wedding dress alteration to leave exposed fabric and missing decorative details. The zipper disaster is what ultimately ruined my wedding. About a week before my ceremony, I took the dress out of the garment bag as instructed and discovered that although the dress fit, the zipper separated when zipped. I immediately called Mohini and was told to bring it in. I drove nearly two hours to the store the next day, only to find out nobody was available to repair it. Had I been told that on the phone, I would not have made the trip. At that point my wedding was only five days away. I had no choice but to leave the dress and return again. Mohini repaired the zipper and called me the following day, but I couldn't make it before closing. My fiancé eventually picked it up for me. When I tried it on the morning of my wedding ceremony, it no longer fit. The replacement zipper had made the bodice significantly smaller. The result? I couldn't wear my wedding dress. I had to wear a simple cotton dress for my ceremony, cancel my photographer, and wear a navy dress for my reception. After the wedding, I requested a refund. Instead of taking responsibility, management dodged me and argued in circles. They repeatedly insisted that "replacing a zipper wouldn't change the size of the dress." Whether it should have or not is irrelevant--the dress fit before their repair and didn't fit afterward. This was one of the most disappointing customer experiences I've ever had. Poor workmanship, poor communication, and absolutely no accountability. There are plenty of other bridal shops in the same mall. I strongly recommend going anywhere else.

So, I had bought my niece a necklace for Xmas from here and it broke after she wore it once. when I…read morewent back today, the sales lady was wearing the exact necklace so she knew I got it there. she refused to do anything as their Xmas timeframe to return had past already. I would have taken an exchange, yet she refused to do anything. do yourself a favor and shop elsewhere. the quality of the jewelry is so poor and her terrible refusal to permit an exchange is stone poor customer service.

Opened with limited hours . Prices still steep but about the same for the same quality of dress at…read morelocal malls. Sale ongoing . Good customer service

I was in desperate need to use the facilities. Funny thing is I didn't even mean to come here. I…read moreput in my GPS what I thought was going to be at a different area altogether. But when I pulled in here, I wasn't mad. Visiting a mall early in the morning is weird. It is mostly deserted. No stores open. Almost completely void of people except those in here doing their jobs. Kind of gives you the 'Dawn of the Dead' vibe, like you are one of the only survivors left in the world. Odd to say, but almost peaceful. This mall seems to be doing fairly well. I did not see many vacancies. Which is great, and almost always the case in this area. This mall feels vast. The layout feels like you need to know exactly what you are getting in here, or set aside time to allow you to freely wander in here. My stop, to use the facilities, took a bit longer than I expected. I have never been here before, and this was not a good thing. I ended up parking in what I thought was the middle of the mall, however, not knowing where the restrooms were, I ended up walking for a while. What was interesting was when I did finally find the restrooms, if I would have used one of the other entrances nearby, it would have been a much quicker stop. But I wouldn't have had the zombie vibe.

What is going on with this town center? I'm so disappointed that this nearby mall has nothing to…read morevisit. The only reason we visit is to walk the empty mall after a large meal at the Cheesecake Factory. My most recent disappointment is the closure sign at the Starbucks. Sometimes I stop in during the holidays to purchase from the See's Candy pop up. There's a new entertainment center that had laser tag, bowling and other games. The food court still exists but it's scarce.

Wonderful style options and prices. Great value at the outlet store in Leesburg,…read moreI recommend this store for quality items and friendly service

Corporate policy review: My husband ordered very expensive pants online for Christmas. Because he…read moreordered them in October and not after No ember first they are not eligible to return. This is another nonsensical random policy. If you're going to have these policies the corporation should make it blatantly obvious for Christmas returns or exchanges the customer must order after November 1, not Oct 29th. Yeah, stupid, that's what I thought. I won't be a banana Republic customer anymore.

Five stars for their clothes....1 star for this location!= 3 stars…read more VERY small and cramped store. I LOVE Gymboree clothes for my son. I tend to only buy them when they are on sale. They are good quality and super cute. This particular is very small and very hard to maneuver in. I found it impossible to even push my stroller to the back were the infant section is. I gave up and left. The Fair Oaks store is nicer, and the Tyson's Corner store is even better.

I concur with other reviewers when they say this store is small and cramped. In my experience,…read morewhen I have gone, the place has been disorganized and in shambles with clothes cast about willy-nilly on any available rack space. Customer service has run the gamut in my experience from disinterested to pretty good. From a product standpoint, the clothes are great though.