This Macy's is located inside the Solomon Pond Mall in Marlborough…read more I was doing some shopping in the mall and happened upon this Macy's store so I decided to go inside and look around. The store was pretty quiet and that made for a nice, relaxed shopping experience. I browsed around in the women's clothing department and they had a great selection of Spring and Summer clothing at very reasonable prices. They were running a good sale. I also shopped the cosmetic counters and found a nice moisturizer so I ended up buying that. The employees were friendly and eager to help. The store was kept well stocked and clean. I would like to come back and shop at this location again.

I was shopping with my husband and had one of the most uncomfortable experiences I have ever had in…read morea business. We made a quick face at each other because the worker, Connor, looked unclean, and the smell coming from him caught us off guard. We did not say a single word to him. Connor suddenly started calling us rude names out of nowhere. At one point, he even spat in our direction. Then he said we could not afford anything based on how we looked and how we were dressed. It was shocking because nothing happened to cause that reaction except for the quick look my husband and I exchanged. The whole thing felt disrespectful and completely unprofessional. We walked out right after because no one should be spoken to or treated like that. This was honestly a terrible experience, and I would not come back. I will not be sharing a name or any identification, because I do not want to be attacked personally outside of the mall. I am unsure if the job is fit for that worker, as he clearly has outbursts.

I went here after finding a few coupons online. The store was clean, usually you find clothes…read morestrewn around the floor in a department store like this, but for the most part everything was clean and order. I ended up only able to use 1 coupon, but it took a while and a visit of the department manager to get the coupon to go through. All in all i'd shop here again. Just make sure the coupons you have apply to the store you want to use.

JC Penny at the Solomon Pond Mall. The manager on duty named Carla is extremely rude. She made the…read moreentire experience at the department store horrible. My mother wanted to purchase a pair of sneakers for her grandson's 4th birthday. A sales associate assisted her and found her a pair the correct size. The sales associate gave them to my mother without a box. At the check out, the manager preceded to berate my mother for not having the sneakers in a box. Even after being told repeatedly that her sales associate was the one who gave them to my mother like that. And my mother doesn't work here and wouldn't know whether she needed a box or not. The manager, Carla, continued to berate and disrespect my mother throughout the entire interaction. It was absolutely disgusting behavior and an unacceptable way to speak to anyone.

Had a pair of shoes that were peeling on the sides after 30 days. I walked in and they handed me a…read morebrand new pair no questions!!

Left without buying 3 pairs of Vans... crowed and no one available to help. Kids more into…read moresocializing than selling...

DO NOT BUY ANYTHING FROM THIS SUITMENS MENS STORE. THEY REFUSED TO EXCHANGE FOUR SUITS FOR A LARGER…read moreSIZE. From a size 1XL to 2XL and they still refuse to today 6/27/25. They were a gift and I lost over $200.00 to SUITMENS MENS CLOTHES during Christmas holida. They never give you a website or phone number. I asked faithful Google who gave this info. The number I called is 925-217-7353. I sent a copy of the return address Sent from my iPhone On Feb 11, 2025, at 02:12, service@suitmens.com wrote: I sent a copy of the return address Sent from my iPhone On Feb 11, 2025, at 02:12, service@suitmens.com wrote: Dear Customer, Thanks for your reply. We are very sorry that we do not provide return labels. If you want to return the product, you need to pay for the return shipping yourself, or can you find a carrier with lower charges? We will refund when we receive the returned package. Thank you very much for your understanding. Fri Feb 07 12:09:24 CST 2025， Suitmens, I am so disappointed to receive the suits I sent back to you to exchange for a larger size came back to me as address unfounded. I will be writing the State department about your company and distract any man or women I know to not order ANYTHING from your website. Two suits have come back to me with the address unfounded. Send me a return label or your company will lose money because I will also write a bad review on Suitmens and our Consumer Affair about your company! Diana Sent from my iPhone On Jan 30, 2025, at 19:20, Good day No I cannot keep the sizes. They have already sent back. Please see attached copy of post office receipt. Sent from my iPhone On Jan 16, 2025, at 20:17, service@suitmens.com wrote: Dear customer, Good day. Because returning items takes a long time and shipping is expensive. We have a suggestion, you can pay additional $72 and we will resend you the same item in the 2XL size you need and you can keep the item you received. What do you think? Thu Jan 16 19:34:19 CST 2025， Dear Sir/Madam, I must return all 4 Suits for larger sizes. Can you please send two return labels for the 4 suits. I need size 2XL in all suits. Please respond as soon as possible to make this exchange. See both parcel labels picture is attached. Thank you Sent from my iPhone THEY NEVER SENT THE EXCHANGE! DO NOT BUY ANYTHING FROM SUITMENS

this is my favorite store in the whole wide world. The owners and staff are lovely people to do…read morebusiness with. This is the only store where I can spend over $1000 and leave happy - their suits are high-quality and well tailored the best part about it is they are extremely affordable but will make you look like 1000 bucks- if you're looking for a suit store that's going to give you more options then men's Wearhouse JCPenney, Go to this store - because you're gonna save a few hundred dollars and wear one of the finest suits with the best quality fabrics- one thing about me if I'm gonna spend money on a suit the quality has to be great - believe me you won't regret it- these people are very honest professional, and they prefer to good customer service then to scam somebody off of their money- I have been going to them for years and never had a problem as a matter of fact I get the greatest discounts ever - and save lots of money because they value my service and I value them. I wouldn't buy my suits in nowhere else. I believe a lot of the negative reviews that I am seeing online is coming from people who have been scammed by a false company that scams people online- however this suitmen it's not a scam this place is top-of-the-line and they keep their word or your money back - I am a proud and loyal member of and I will continue to buy and send my whole church to purchase from them because they are truly an amazing company and staff - who really care about their customers- IM A LOYAL CUSTOMER!! ** 5STARS** Best regards Pastor Carlos Crespo

Have since returned to the store, employees sheepishly say hello, then ignore you. Staring at you…read morewhile you look around but yet offer no help. On this day it was again Lauren and different key holder. The only think I will do at this store from now on is make my returns. I will also bring a printed copy of the Talbots return policy, to make sure your manager is aware of store policy. Very disappointed that I haven't heard back from corporate after making a complaint.

I met my friend tonite at the Solomon Pond Mall and while there we always shop at Talbots. The…read moresales clerk helped me find the jeans I was looking for and I was able to use my discount coupon on my purchases HOWEVER when my friend went to purchase her item she was told she couldn't use her discount until tmro! So we walked away without purchasing anything AND I won't shop there again! The natick store is much closer but they won't be getting my business. I have canceled my card with them. The policy needs to be the same. Sad because I loved talbots but there are so many other stores to choose from now they need to work this out.

I went in to the Auburn, MA location with my son and his fiance to purchase a suit for him and…read morechoose rental suits for his groomsmen. We were greeted by a young man who just said "yah?". When we said we had an appointment, he said he had to get someone else. Another young man (Matt V.)comes out, no smile, no greeting and asks what we are there for. He took down the wedding party information on his Ipad, never once smiling or making eye contact and acted as if we were keeping him from something else. He told us that one of the rental suits we were looking at was boxy and we shouldn't get it. But offered no suggestions for other suits. A third young man came over and started asking questions. His fly was unzipped. I started asking questions about the kinds of suits and colors (we wanted gray) and both told us we would have to rent tuxes. My son said he didn't want that style (several times, actually) and could they show us some options/samples. We were informed that they do not have samples of the rental suits. How is someone supposed to rent suits for their wedding and not actually see what the suit looks like? I then asked if we could see something similar. Matt sighed loudly and walked from behind the counter. The other young man then says something about us having to choose from what is in the book. I said again that we were looking to purchase a suit for my son. They both acted put out that that is what we wanted and exchanged words between themselves. Then a woman came out of the back and told us we had to get a tux if we wanted gray. I then said we were going to reconsider where we got the suits and left. If I could give this store 0 stars I would. The employees have almost no working knowledge of the product and customer service was non-existent. We should have left as soon as the first guy greeted us with "yah".

Looked like a pretty good selection for a small store, but the level of service was completely…read morelacking. I went in around 7:00 on 6/17/13 looking for a vest, it took about five minutes for one of the employees to break away from their conversation long enough for me to get his attention. Our conversation went as follows: Salesman: "You got a question?" Me: "I'm looking for a gray vest, do you have any other vests besides what is here on this rack?" Salesman: "That's all we have." Me: "Do you know if anyone else around would have vests? Macy's maybe?" Salesman: "I wouldn't know that." (Then he walked away) I guess he didn't have any interest in selling anything, the funny thing is that I probably would have bought one of the vests off of the rack too. I have worked in retail before, he had me in the store, which is half the battle... Oh we'll, I found what I was looking for elsewhere.