Farmers Insurance is the best coverage you'll find, but on top of that, our local office provides…read morethe absolute best customer service. I trust all of mine and my families policies with them. I cannot recommend them enough!

Charity is rude and bossy we have been dealing with her for years and it's been very annoying we…read morewould not recommend her to anyone. Stop being rude and bossy girl. She should not be in customer service! We dread talking on the phone with her and have found another company just so we don't have to!

They have been doing our taxes for several years. Now it's time for retirement planning and I'm…read morelooking forward to working with them.

If I could give 0 stars I would!…read more I really wanted to support a local business to file my personal and small business taxes for 2021, but regret it dearly. Our initial meeting with Ryan was great and he made everything sound easy and seemless. We walked away happy and optimistic that hiring a "professional" was the right decision for us, but things quickly went off the rails. Here's a BRIEF list of the issues we have had: 1. After uploading our files we hadn't heard a peep from them in over a month. As business taxes are due March 15 and we did not want to get hit with late fines we inquired on the status of our filing. After a delayed response (and leaving us anxious), they got back saying they filed an extension - it would have been great to notify us that they were doing this. 2. Mid April I emailed Ryan again to see if our taxes had been filed as we has not heard anything from them. I still have not received a response to that email 11 months later! 3. In the same email we asked about quarterly tax payments as Ryan made us to believe he was a CPA and could advise us on all things related to our business taxes. Like #2 above, crickets! 4. I tried emailing again a week later and got an out of office reply so I emailed their "info" email from his canned response. We still hadn't heard if our personal taxes were filed and are beginning to panic (again) as it is past the deadline to file and don't want to get audited/fined. Again, still have no record of any response to this email. 5. After still not receiving my state refund check, I contacted them in September (now 6 months since they supposedly filed) to see what was going on only to find out they submitted my return with the wrong home address! They somehow confused my address of 5868 with 5686, resulting in an address that does not exist!!! They did the same for my fiance, submitting 5685 for her! If they got my address wrong, I don't even know what the did wrong on my returns. 6. For over 10 months I went back & forth with JC Bookkeeping to get my return with no luck - I have numerous emails with no response from them & others were they brought in other employees (Amanda, Jackie), with no traction on a resolution. 7. Amanda & Ryan had me go in person to sign a Power of Attorney form in September so that they could contact FTB on my behalf, which I did promptly. 8. I inquired again in October on the status - a month after giving them "Power of Attorney" - and Amanda said she would check with Ryan as he was "trying to get a hold of the state". I never heard back. 9. I initiated an email YET AGAIN in December as they had gone silent on my again. He replied saying he sent the Power of Attorney to the state again & I should hear from them in 2 weeks (based on his track record thus far, I fullheartedly believe he never sent it a first time). The whole purpose of a POA is so that THEY could communicate with FTB on my behalf. They resubmitted the POA & I received a mailed letter from FTB stating an an authorized user access my account, which I let them know & never heard back. 10. Fast forward another month and now entirely fed up with the incompetence of the "professionals", I decide to reach out to FTB directly. After an hour on hold I talk to the agent and they update my address instantly and note I should receive the check in 2 weeks. 2 weeks later, my refund is in my mailbox - to absolutely no help of JC Bookkeeping. To this date, 3/14/23, I still have not heard from anyone at JC Bookkeeping since December 2022. They should be entirely ashamed of themselves and have done absolutely nothing to make this situation right. The only thing they were quick and responsive on was sending me the bill for their "services". Side note - since they filed the tax returns improperly, I also did not receive the Middle Class Tax Relief money. Thankfully I am not in a financial position of relying on the tax return to pay my bills and feed my family, but if I was, JC Bookkeeping would've bankrupted me. TLDR; The negligence is strong with JC Bookkeeping. I advise anyone considering them to stay far away!!!

Knowledgeable. Professional. Friendly. The kind of tax people you like to meet. I found them after…read morea search and was recommended to them. I've been going to them for a few years and haven't been disappointed.

Lousy service. Lousy tax advice. Overpriced. They don't return phone calls and ignore you when you…read morewhen you come in for an appointment. They never even filed my tax returns but still took my money. Recommend going ANYWHERE else but here.

I just had my taxes prepared today. How does Beth and her staff create such an easy and enjoyable…read moreexperience during such a stressful money time for me? Year after year, reliably. I do start collecting all my docs early and make my appointment as soon as I have all gathered thoroughly. I have had Beth prepare my taxes each year for 6 years now and wouldn't even consider going elsewhere. In and out, and with a choice of picking up when ready or having mailed, such convenient options. Easy to call for an appointment even when they are so very busy, receiving a call back the same day, easy and full explanation of my results with any questions I have answered at appointment by Beth being easy to understand, and a reasonable fee. ALL easy! Professional, quick, accurate....all my favorite things where my money is concerned and at stake. Just love their service. And in such charming and comfortable surroundings! I trust them completely and wish I could rate 10 stars!

I am increasingly and repeatedly frustrated and disappointed with this "service."…read more We saw out tax preparer at the end of March so we would have ample time to review our return and see where we stood. I requested that the return be mailed to us. Understand that when the return is finished, it goes to the IRS/State immediately. We are verbally told what we owe, but are not able to see the return. In order to be in compliance, I sent in what we owed on time, still without seeing the return. As the time to file approached, I called and inquired where our return was. "Oh, we are slow in assembling them this year. Did you want to come in and pick it up?" I asked when it would be available. "We don't know. We can call you." I waited. The day before the deadline, I called for the third time. "Oh, were were supposed to mail that to you?" was the response. I responded that I had requested a hard copy be mailed to me when we sat with our preparer and paid hundreds of dollars for the service. It wasn't until the end of April that we finally received our return. When you call, they very seldom answer the phone. Messages/requests for a return call are usually answered in the afternoon. Sometimes you don't hear back 'till the following day. Today I called to request a brief appointment. I was told that the person who prepared our taxes was on holiday and wouldn't return for several more weeks. I called again, no one answered, and I received a call back in the afternoon. I explained that we have a couple of questions. One, being a convoluted inquiry about taxes on an advance inheritance gift. "Can't you just tell me over the phone?" I responded that it was complicated and that we would like to meet face to face. "I am not sure I can answer that kind of question." I was told. I asked if there was someone else who may be able to help us. The answer was that others were on vacation as well. " I asked if we may come in on a Saturday or late in the day. "We don't do Saturdays, and we don't take late appointments." Joyce said. What is the latest appointment we may have?" I asked. "3 p.m." was the answer. I requested a Monday appointment. "No, Tuesday is better." was the answer. The conversation bordered on the absurd. Clearly, this office is not run with the intention of serving the client. I recommend you look elsewhere.

I've used Welk Insurance for all my insurance needs for 10+ years. Kristy is knowledgeable and…read morepleasant to work with.

This agency "Kristy" of Nationwide is not on your side like they say. This agency is on "their"…read moreside. I cancelled my home owners policy on time and later received a bill for $105.67. I called their agency no luck so I decided to go there. Upon my arrival and when I explained before she looked into my account she immediately said oh it's because I cancelled my car insurance and since I did that I didn't qualify for discount and that is why this bill is. I told her no I called Nationwide and that is not what they said. The partial payment that I paid you they say you never sent to them can you please call them. She kept arguing with me that that is because I cancelled my car policy. I guess she lost some commission $ and she was his f grudge. I made her call Nationwide and she promised she will call me after she talks to them and for my number to call me with outcome. She never did. Next day I called and she lied she emailed me the answer (she told me she will call NOT EMAIL). She lied because I didn't even get an email. She did confirm that Nationwide made a mistake and the bill was wrong. I do not owe anything. But yet she was insisting I owe this money due to canceling my car policy after 7 months. I love Nationwide but hate this Welk Agency on Orange-vale. 8601 Greenback Lane. Please go to another professional agency on the area and not her. At her agency, Nationwide is not on your side but yet it is on her side

Don't waste your time with these clowns! Here's the story:…read more I needed a business account for my new California LLC. I went online and chatted with a representative before heading to the branch, as I wanted to be sure I had all the paperwork I needed to complete everything. You might have thought he would have mentioned you have to have an appointment to open an account. He did't, you do, so I wasted a half hour mountain drive from my home to go there for nothing, then another half hour mountain drive home on a Friday. The woman at the Auburn branch took my paperwork, said it would not be for nothing as everything would be set up for my new Monday appointment and she would let me know in advance if anything else was needed. I go back on Monday, (another hour long round trip mountain drive) only to be informed that because I do not have a physical office, they will not open a business account. I find this hard to believe, there are no end to number of businesses that do not need nor have physical offices, but two women insisted this is the case. Also neither of them had ever heard of such a "strange thing" as a registered agent, something every corporation is required to have. They almost acted like I was trying to pull some sort of scam. So I have a physical address filed with the state with my registered agent, I have a business PO Box mailing address, and I have a local physical personal residence address, but nope, not good enough, you MUST have an office. Honestly, if they are this incompetent and uninformed, maybe this was a blessing in disguise. You try to do the right thing and support smaller businesses, but sometimes it just does not pay. Meet me half way guys! HUGE waste of time and displays of incompetence.

I have had nothing but good experiences with this credit union office. I have a business checking &…read moresavings that I run as a nonprofit, and a personal checking and savings for everything else. This was my first credit union experience and it's all been good. I use computers but am not computer-savvy, and have needed a lot of help and used a lot of their time, and they have always been patient and helpful. I'm an aging Boomer, and the questions and requests with which I come to them deserve looks of exasperation, but there haven't been any; just patient helpfulness. It's also amazing how many services are free, compared to the two banks where I also have accounts. I'm planning to dump Wells Fargo because First US is so much better.

When I i used them 10 years ago, they failed to explain plain medicare plus Medigap. They wanted to…read moresell Medicare Advantage and that was all. Cheery faces do no mean they are t elling the truth. Remember, they are just a couple selling insurance.

An update: Bill became our Medicare agent shortly after we moved to the Grass Valley area 10 years…read moreago; now, after two subsequent interstate moves, we're STILL glad to have him as our agent. Due to our recent move to yet another state, and the confusion that causes with Medicare insurance, I had a pharmacy turn down the insurance data that the carrier had provided, and Bill actually went way beyond the call of duty to straighten out the situation personally. That's service you cannot expect today, and I greatly appreciated it; hopefully, he will be our agent for many more years.

Ryan was awesome. Great communication and very professional. He gave us the best price on…read moreinsurance for our commercial building in California which is not an easy feat. I highly recommend.

Brad is awesome. Stayed on top of it. Seemless payment…read more Thanks Inszone Insurance Services. Rick