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    H&R Block

    1.0 (5 reviews)
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    Updated 2 months ago

    Services - H&R Block

    Accountants

    Current year tax preparation and filing

    Past year(s) tax preparation and filing

    2 More Services

    Audit and conflict resolution support

    Tax planning

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    James Rainwater CPA

    James Rainwater CPA

    (7 reviews)

    I endorse Rainwater CPA. They helped me get organized, save on taxes, develop a tax planning…read morestrategy, and answered my many questions to ensure that I understood that strategy. I've worked with many CPAs - this is certainly the team for people who are interested in getting a solid hold on their taxes and tax planning.

    DO NOT HIRE THIS FIRM -- $30,000 in IRS penalties and complete radio silence for 8+ months…read more I paid this firm $8,000 for a package that included tax planning and filing of both my business and personal 2024 tax returns. What I received instead was missed deadlines, a return containing errors they refused to correct, an unfiled RITA return, and over $30,000 in IRS interest and penalties -- all while being ignored across nine documented attempts to reach them. Here is exactly what happened: My returns were due October 15, 2024. They were not filed until March 2, 2025 -- nearly five months late. My RITA municipal tax return has still not been filed as of today. To make matters worse, the draft return I received contained a clear error: it showed a RITA tax payment that I never made. I flagged this in writing multiple times. Not one person at this firm ever acknowledged it, explained it, or corrected it. Here is my documented attempt to resolve this before writing this review: * Oct 15 - Emailed Jessica Garner. No response. * Oct 29 - Emailed Katie Richards. No response. I later discovered she had left the firm -- I was never notified. * Dec 5 - Emailed the owner directly. No response. * Dec 20 - Emailed Jessica Garner again. No response. * Jan 10 - Called the office. Was told it would be handled the following Monday. It was not. * Jan 16 - Emailed again. Was told Kristen Carroll was taking over and would reach out. She did not. * Jan 21 - I tracked down Kristen Carroll myself. She promised the return would be revised once the IRS portal opened. It was not. * Jan 22 - Kristen emailed me asking for my 2025 documents -- while my 2024 return was still unresolved and unfiled. * Feb 20 - Emailed Kristen asking a basic question about their client portal. She promised a follow-up by Monday, February 23. I never heard from her again. Nine contacts. Four months. Zero resolution. This is not a case of a firm that made an honest mistake and tried to make it right. This is a firm that took $8,000, missed every deadline, made errors they refused to own, cycled me through staff who made promises they never kept, and ultimately went silent while the penalties accrued. If you are a business owner or individual considering hiring this firm for tax planning or return preparation, I urge you to think carefully. When something goes wrong -- and based on my experience, it may -- do not expect accountability, communication, or resolution. Expect to be ignored. I have retained all correspondence and documentation and am pursuing formal remedies through the appropriate channels.

    CHA GROUP - NOVA CPAs - Seating Area

    CHA GROUP - NOVA CPAs

    (54 reviews)

    Exceptional Tax Specialist - A Game-Changer for My Businesses!…read more Working with Cha Group, Andy & Duncan + the whole firm has been an absolute game-changer for my family businesses. Their depth of knowledge, professionalism, and dedication have not only helped me navigate complex tax matters with ease but also freed up valuable time and mental space to focus on what truly matters--growing our businesses. What truly sets them apart is their use of cutting-edge tools and resources that simplify the entire tax process. From smart financial insights to real-time planning strategies, they bring clarity and confidence to areas that used to feel overwhelming. I now have a clearer view of my financial picture and peace of mind knowing everything is being handled with expert care. Thanks to their proactive guidance, I've been able to make smarter business decisions, stay compliant, and optimize my finances--all while focusing more on innovation and scaling. The price I'm paying is well worth the care and guidance we are receiving. If you're a business owner looking to not just survive tax season, but truly thrive year-round, I can't recommend Cha Group highly enough. Professional, insightful, and always one step ahead! We are so appreciative for them!

    Before meeting Andy, I had worked with a couple of other accountants, but none of them came close…read moreto the experience I've had with him and his team. For the past two years, they've handled both my business and personal finances with exceptional professionalism and expertise. Their knowledge and dedication are truly remarkable. If you're looking for a seamless and satisfying experience, I highly recommend visiting Cha Group. You won't be disappointed!

    H&R Block - taxservices - Updated June 2026

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