Ethan Cook is excellent! He's helped me navigate a complete relocation that included some…read morecomplicated IRS maneuvers. Recommend this firm highly!

There was very little communication between the accountant and us before, during, or after the…read moretaxes were completed even though we had several questions during each phase. FOTI does not automatically debit due taxes even though it was desired. Apparently, there is a checkbox somewhere that we missed. We specifically requested they debit due taxes in the future and they still failed to do so. This oversight cost us over $2K in fees (and they were only two weeks late). We also had a very time-sensitive question for the accountant but we were told he was on vacation and to leave a message or email. We left both several times and he never responded. The office again told us to leave a message which we again did. We finally called back and had to insist on speaking to someone else before they would transfer us. We have owed taxes each year we have used this firm and while that is not their issue, we haven't been provided much in the way of explanation nor any advice that has helped us better prepare.

DO NOT USE THIS COMPANY!!!! I CANNOT EMPHASIZE THAT ENOUGH. They have 100 phone numbers none of…read morewhich work. They say "this is the reservation desk," "This is not (your company)," You need to contact your company." The list goes on. They tell you you have the wrong phone number but it's the one on their website and they refuse to give you another number. They refuse to allow you to speak with a supervisor, which probably wouldn't do any good anyway. People are RUDE, cannot speak English, and hang up on you when you cannot understand. I purchased an airline ticket through them. When I called to get a receipt, I was told that I had purchased a ticket for "standby," which I absolutely did not. Last year, I had the same problem. They say you purchase a "standby" and then want to charge you extra to get a confirmation that your flight is actually booked. I cannot say enough bad stuff about this company. Their employees are beyond hateful and totally unwilling to help you. Next time you want to book a flight, do it directly through the airline. The price is the same and the headache is not nearly as bad. THESE PEOPLE ARE AWFUL AND I WISH THERE WAS SOME WAY TO GET THEM OUT OF THE LOOP ON EVERYTHING, AS IN DO AWAY WITH THAT COMPANY FOR GOOD. THEY ARE HORRIBLE. Wish I could give them a 0 rating or even a -10. HORRIBLE. This has been my experience and I will never use them again for ANYTHING. You shouldn't either. Save your sanity.

When I came to Brian, I was a mess - I was 7 years behind on business taxes! I only owed for a few…read moreyears, but Brian made the process very easy for me. Granted, I kept really good records during the years, but Brian guided me through the process, pointed out where my pain points will be, and helped me catch up and get straight with IRS and state. There was no judgment on his part, and the whole process made me wish I knew about Brian's services sooner, I would have saved buku in late filing penalties. I would recommend Blue Ridge Bookkeeping for sure - much better experience than "one size fits all" type tax prep services.

Whitney Justice helped me today to file for recovery of my stimulus payments I did not receive…read more The office was nice and neat and I felt welcome right away. Whitney was very professional and very nice. I will send my son in law to get his taxes done there. I for sure can recommend going there. A. Miller

Very prompt response, easy scheduling using APP. Lisa is very helpful. I have talked to her…read moreseveral times.

I highly recommend Blue Eagle Credit Union. I had an issue and called the bank. I talked with…read moreAshley and she was so nice and helped me figure out what was going on. She was so helpful and patient with me as I was trying to see on my app what she was telling me. She went above and beyond and I am so appreciative to her and to Blue Eagle. I have used other credit unions and they are nice, but they have started charging for everything even checking accounts for students (who have no money). Blue Eagle still has free checking accounts for those who need and want them.

Was on the wait for a while, talked to a friendly man named Kareem on the phone and he was very…read morepatient and understanding of my situation, thank you!!!!!

I spoke with Stacey and she was great and made sure everything was right. Great customer serviceread more

Bill has always been great. 30 years with him doing our returns and family's returns with no issues…read moreeven through audits and needing representation. We've let him manage our retirement accounts more recently and can't say anything bad about him. Can't recommend him enough to other folks for pretty much everything finance related. I hope this family run business is around as long as possible.

we have had our taxes done here for 20 years. unfortunately we having been facing a long uphill…read morebattle with the IRS. The tax depot royally messed up our taxes stating we owed a large amount, of which I will not say. they also failed to file with the state. After multiple calls and messages left no one cared to return our call. we are owed at least a call especially after doing business with him for 20 years. this has been a battle since 2020. unfortunately we have to continue to make payments until the addendum is processed. oh, and this is not the first time he messed our taxes up. the first time we dismissed it, since everyone makes mistake. not this time. I will NEVER recommend this business to anyone!

Great service! This office took over my policies after my previous agent retired. Couldn't be…read morehappier!

I decided to search for a better quote for my car and renters insurance. I went into the office of…read moreGreater Green Valley in Christiansburg VA and spoke with Leslie Steger. I had an excellent customer service experience, Leslie pulled quotes from several companies and went over everything with me to make sure I was getting what was best for me. So thankful I was able to get a better quote and I know if something happens I will be taken of.