We worked with Kara to find us auto and homeowners insurance after selling our homes and buying a new house this month. Kara is kind, courteous, and 100% knows her business. She was quick to respond and not only that, saved us both close to half what we had been paying. She is an asset not only to her agency, but to the people she helps. I am 70 years old, and well remember the days when you actually were assigned an agent and worked with that person throughout the life of your relationship with your chosen company. I had believed those days were long gone, but Kara proved me wrong. I cannot recommend her highly enough. She will go well past the proverbial 10th mile for her clients, and they can only benefit from having her in their corner! read more

Why I really like my insurance company: Really nice staff Great reliable parent insurance company Really nice staff GREAT prices and really customized to my specific profile and life. Really nice staff Easy to reach Really nice staff Locally owned business and BTW the staff is really nice. read more

My family was with Derek Wiley's agency for years and were happy. Service as gone down hill in recent years. Now they made an error in communication with us regarding our policy. This cost us thousands of dollars. Then, rather than admit any blame in the situation, they gaslight us. My wife and I both were present for the conversation in question and took actions as a result which were financially vey detrimental. read more

Derek Wiley Insurance is a great agency to work with. Derek is a knowledgeable agent, offers a wide variety of services across multiple companies and prides himself on outstanding customer service. We have used Derek Wiley for auto and home insurance for the past three years. His rates are very competitive. We had an auto accident last year and he walked us through the process making it a hassle free experience. MaryAnn, Fincastle, VA read more