For the longest time, seemingly, I did my own taxes via TurboTax, but that all came to a screeching halt when I tried logging into my account, and they acted as if they'd never seen me before. Being a last-possible-moment-type of person, I first turned to Jackson-Hewitt, so I looked up their local offices, found one close to me that was located inside a local Vahl-Maht. I searched the store, expecting to find something like an Optical Department- or Pharmacy-type setup. But, when I didn't find anything even remotely resembling that, I asked a Security Guard where the Jackson-Hewitt was. He pointed me outside of the store. To the cart well. There was a small tent with a Jackson-Hewitt tax prep person in there. Not my idea of secure. I went back to my car, and looked up H&R Block, found an office that was nearby, and have never looked back. This is my second year utilizing the Cypress branch, and my second year that Elizabeth has been my Tax Pro, and I couldn't be happier. She has the delivery and cadence of countless Aunts I've known my whole life. It *may* have something to do with me being Filipino-American, and the comfort level...in any case, Elizabeth is an absolute Sweetheart of a lady who knows her stuff when it comes to taxes, donations, and the like. I love this branch, and I would definitely recommend this place, and I highly recommend Elizabeth to anyone read more

Elizabeth Fernandez is awesome. She's been doing taxes for my family for over 20 years. I won't go to anyone else.

Exceptional! My taxes were messed up during the pandemic. I never received my return after filing my 2020 returns. I figured there were staffing issues or something related to the pandemic. My 2021 returns never came back either. The good folks at HR Block straitened out my problems and filed the current year filing and the 2 back tax returns. I will be getting all 3 returns and did not have to go to the dreaded IRS office to straighten it out. Very nice staff. I will be filing my future taxes with them. Highly recommended. read more

I've been working with this location for 5+ years now. I've had the pleasure of working with Rhonda each year and consider her a highly valuable. She has plenty of credentials to back her knowledge to better help us maximize our deductions. From the greeting to saying goodbye the staff is very friendly. I'm in my 50'a and have had my share of tax advisors that leave you feeling like another number or could care less about your tax situation. I strongly feel they have my back and give great advice for next years filing. Give them a try... RHONDA is wonderful! read more

H&R Block - Taxes - Tax Services Near Me - Cypress, California

Elizabeth Fernandez, she is amazing. She's really good at explaining and completing taxes on time.

It's that time of the year, TAX TIME. I waw attracted to h and r block because I saw an ad for 50 percent off if a person switches from another business that filed their taxes last year to h and r block. I went to the valley view cypress location, and showed proof that I filed taxes with another business. I showed a check that was made out to the tax filing business last year and email correspondence I had with the business. However, to no avail, the representative at h and r block turned down my proof. It was a marketing ploy and gimmick to get people to come into the store. No discount was offered!! I wasted my time. Don't come here if you want fair business. read more

H&R Block - Never trust these marketing gimmicks. It's a scam. - Tax Services Near Me - Cypress, California

I just want to say how disappointed we were in the service, or lack of at H&R Block. They definitely don't stand behind their word and their workers are not competent. "Ana" did our taxes and we were charged an additional $1,200 from the IRS that "Stella" from the Fullerton branch admitted to being their fault. I was waiting for at least a refund of the $340 that they charged, but they didn't even have the professionalism nor the courtesy to call me back. I learned a valuable/costly lesson and don't recommend anybody use them in the future. read more

I heard good things about this location,they are doing a great job and saved me $$$$ Ana was my tax professional,highest recomendation

I have been doing my taxes in Anaheim until I moved to Cypress. I found this office of H&R Block on Valley View, so I decided to try it since it was close to my house. I was very pleased with the service. The tax preparer who helped me was Ronda and she was very professional and walked me through the return. She even helped me in my planning for next year's return so I can get maximum credits. read more

Terrible, just another example of people who try to swindle you out of your money. I went in to do a second look and amendment on 3 tax years and one tax year in full. They were doing the same exact thing for all four years yet here was their pricing: 1st one 99$, 2nd one 129$, 3rd one 149$ and the last one 541$!!! When i said the last one was insanely high and that i just wanted to pay for the 129$ and 149$ ( having already paid the 99$ one ) John then eats up half an hour more of my time trying to schmooze and charm me, much like a little kid when theyre pushing for something they want, into paying for the last one to which i had to REPEATEDLY say NO! All he kept saying was that "I need to trust him" and how he "wants to help me but i need to help him help me". He even went so far as to stop me as i was walking out the door to try and make his pitch again. On top of that he didnt pay me back for the iced tea i bought him! All he did was piss me off, he should go into car sales. Never going back there! read more

manager extremely unprofessional. staff say one thing but actually do something opposite concerning your taxes. staff does over charge you, trust me, do not go to this location. manager requested that i submit a detailed letter explaining being over charged, then she would send me an appropiate refund and schedule a meeting with me......." she never did "....do not trust this location.....they will over charge you...best regards parker . in addition, appropiate refund....i was told $399.00 was my payment to government. two days later i called location about that total. location said that total was there fee, for 30 minutes of work done. the manager said a an appropiate refund would be sent to my home, it NEVER was. I believe $200.00 is an appropiate refund back to me from that hidden almost $400.00 charge. Thank you read more