A humane approach to clients; this is appreciated. Communication is key. There's much to be…read morelearned.

Excellent service, professional and saved us on our taxes!read more

Lisa and her team are incredible. Smart, professional and fast. I have never been disappointed in…read morethe work LBN provided when I owned my own company. The tax service is the Best!!!!

For years I used H&R Block for my tax preparation services, and every year they messed my taxes up…read more Always had to have an adjustment and they often missed credits I told them I had (for example, the new graduate staying in ns to work tax credit). FINALLY I tried something new. Lisa Barry Newman of LBN Bookkeepign has done my taxes for the last two years, she makes sure she has everything you need and will research if you have special circumstances (if you are disabled, etc...). She has also done small business taxes for friends I sent to her. Every last one of them sang her praises and will be using her services again this year. Bonus: She has an extremely charming Irish accent! Slainte!

Extremely poor customer service! Called to make an appointment and the gentleman at the other end…read moreof the phone couldn't give me the time of day! Wouldn't even let me ask him a question and when I said that I would call somewhere else if he was too busy for me (the customer), he hung up on me. I then called their Halifax office and spoke with the manager on duty who was not at all apologetic and completely dismissed my complaint!

Awful. Owner was inside cursing and talking about leaving to go get drunk. I felt really bad for…read morethe young girl working! The owner could not be bothered with any customers as he was on the phone demanding someone come work at his store so he could leave. Very unprofessional office.

I am very happy with how John Swain helped me with my accounting dilemma…read more He took his time and explained everything I needed to know. I would certainly be calling on him again.

Our office switched to Swain & Associates a few years ago and have never looked back! They…read morestraightened out our bookkeeping system and have provided us with exemplary accounting expertise, while demystifying the whole process. Mark's tax knowledge has been especially valuable and my husband and I are benefiting from his tax planning as we near retirement. In addition, the staff are very knowledgeable and approachable. John and Mark are very nice guys who truly have your business and your best interests at heart.

Went from expecting a refund of $2000 to owing $5000. I feel the returns should be double-checked…read morebefore returning them to the customer. Very nice staff - just not very accurate.

In the middle of tax season, the low prices of The Taxman might be a sweet temptation to take. All…read moreI can say is don't unless you want the following to happen: My taxes were sent in September when I contacted them in March. I had to fight them to get them to send it to the government! As well, when I got a letter from the government asking for verification fo details, which was sent to them, it got ignored. I now at the moment owe $2000 to the government. If you don't want your taxes done, loose tons of money and have to take time out of your job to deal with this, go with them.