I sent a note online requesting information for cost and availability for tax preparation services…read more I received an email response almost immediately. When I returned email with further questions and wanting to set up an appointment, I didn't hear anything back. After two weeks of waiting, I called them and spoke with a very inexperienced sounding person on the phone. I made an appointment, she could not tell me the name of the accountant I would be having my appointment with. I had a conflict of schedule and needed to reschedule the appointment, and could get no response, so I canceled the appointment. Still have not received any response asking if I wanted to reschedule. I went with a different company.

This business is located in the basement of the Tri City National Bank across from Mills Fleet…read moreFarm. I had to get my taxes done by a professional this year because the tax law changes last year made my head hurt. With a professional doing them, they are no longer a pain to do. In fact, it was super simple. I gathered up all my needed documents, scheduled an appointment, stopped in and talk for about 10 minutes to get the lay of the land. They quickly scan over your documents while your there, and in my case Connie even made a quick phone call to get some clarifying details that was missing on one of the items I took in. Some days later, I pick up my completed taxes. It was super easy, and I trust that they did the work properly, as the results were similar to what I came up with last year. Being a new customer resulted in a 10% discount. Prices are extremely reasonable for all the work they had to do. This was not a 1040-EZ kind of job... I will definitely use them in the future. The resultant tax work comes back in an envelope to keep everything together and ready to file away.