Horrible. If you have any type of deductions under business expenses or an LLC, itemizations etc or if you're simply looking to get the MOST money out of your tax return - DO NOT COME HERE OR ANY OTHER HR Block! They will call you unethical and say you are a tax cheat. If you can't do a basic EZ return, then use HR Block and you'll be fine. Any type of help or advice in getting the biggest tax return, you're better off finding a local accountant or small tax preparer to get the MOST money!! read more

I scheduled an appointment for this past Saturday at 2:30 PM, which I made during the preceding week. Upon arriving at 2:20, I was informed that the advisor I was scheduled to see had taken another walk-in client because I did not confirm my appointment earlier in the week when she called me during my work meetings. It is important to note that when I make an appointment, I fully intend to honor it. Despite my punctuality, I was informed that I would have to wait approximately 25 minutes for the advisor to finish with the other client. Needless to say, I was quite displeased with this situation. I have never encountered a scenario where arriving early for an appointment resulted in losing my place in line. This is particularly frustrating considering my longstanding relationship with H&R Block over the past few years, during which I have never encountered such an issue. Additionally, I found the attitude of the staff member at the front desk to be excessively sarcastic. I DO NOT recommend this place. I wish I would have seen these reviews prior to me going there! Terrible customer service! read more

First off.. these are not cpa's. The staff are minimally trained tax processors. Some of the hired employees are rather questionable. The least professional tax office Ive been in. You're lucky if they even answer the phone when calling in. I thought Id save some money versus using a cpa this year and it nearly cost me several thousand dollars in their processing mistakes. Luckily I caught the red flags prior to paying HR Block and processing any paperwork. They have NO clue what they're doing and are using god knows what tax software that was waaaay off on numbers. Incorrect data was entered, incorrect forms, incorrect tax information and tax rules given to me. It's a seriously bad ideal to use this place. Also their internet is completely unsecured and not even password protected!!! Beware!!! read more

I've been coming to this branch to get my taxes done for some time. This past year, they made a huge mistake and I ended up paying over $2000.00 in taxes that I didn't need to pay. It was a mistake that only a novice could make, and I have to wonder about who they hire just for tax season. As soon as I discovered it (husband had met with them with the check,) they filed an amended return. There was no apology. No flicker of recognition on their part for such an inexcusable error. The amended return was filed in August and here it is, now December, and I am still out $2000.00. Please. Stay away from this branch. I will never go back to any HR Block. read more

Starting with being told my confirmation of my appointment was worthless, this place put on a display of the worst service I have ever had at a business of any kind. When I came back in to complain, I was told that they were sorry I was "lied" to. This is the most confused and disorganized mess of tax preparers I have ever heard of. They tricked me into having my return put on one of their debit cards and it took 4 trips over 3 days and 6 charges to get my money off of it at 3 different banks. They charged me $300 for all of this and never once told me what it was for or any notice it was coming. "Upfront pricing"? Never happened. Please do not go there, numerous complaints have not found any satisfaction. Needless to say, will never trust an H&R Block office anywhere ever again. read more