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    H&R Block

    5.0 (1 review)
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    Audit and conflict resolution support

    Current year tax preparation and filing

    Past year(s) tax preparation and filing

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    8 years ago

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    Culpepper CPA

    Culpepper CPA

    (5 reviews)

    As a rebuttal to Todd's comment please see my screenshot from my personal taxes proving things were…read morefiled late and I indeed paid a penalty. As for the error, in the taxes, I have provided screenshots of emails between myself and Mary. Moral of the story do not use these CPAs, as proof by Todd's lying below and unwillingness to make things right when customers have been wronged. I used Culpepper for three years and will not be returning. The first year was excellent, but my experience declined sharply after that. In the second year, communication with Mary became difficult, she was hard to reach and frequently offered excuses for delays. Our taxes are somewhat complex, and I expect extensions, which was the case for both 2023 and 2024. In 2023, despite poor communication, we finalized our taxes shortly after the deadline, so I let it go. 2024, however, was unacceptable. Mary prepared both our business and personal taxes. While working on our personal return, almost a month later, she discovered an error in the business return and attempted to blame me, claiming I hadn't communicated a change. That change was clearly included in the information sheet we provide every year. She eventually corrected the mistake at no charge, but only after deflecting responsibility. Meanwhile, weeks went by between responses, filled with the same excuses as the prior year. She didn't file our taxes until July, over three months past the deadline. I paid the bill but raised no further complaint at the time. Later, my husband called to give them an opportunity to make things right after they charged us an exorbitant fee for both returns, plus penalties from the late filing. Instead of addressing our concerns, they refused to let us speak with anyone other than Mary. She repeatedly placed blame on me and insisted she had done her due diligence, despite the fact that I had documented the gaps in communication with a clear timeline. Nothing was resolved. Because of this, I will no longer use Culpepper and strongly caution others against doing so.

    Very professional and great communication. I would highly recommend their services. They handled…read moremy personal income taxes and made everything extremely easy and they are well versed on all the new changes in tax law over the last few years.

    Millstone Accounting Service, PC - Bridget Miller, CPA

    Millstone Accounting Service, PC

    (1 review)

    I called Millstone Accounting Service to ask them about some accounting services and assistance…read morewith taxes on my newly started business. The gentleman on the phone was friendly, I had told him my reason for calling and he asked me to hold while he asked the boss to see if they could assist me. Upon the gentleman's return to the phone, he told me the boss stated that they did not have enough time to assist me with my problems. No attempt to set up a future appoint nor offer any additional help to the situation. I normally don't leave reviews and this may be one of the only ones I have ever written. However, for some reason this really just felt like a kick out the door.

    From the owner: Accountants at Morristown Booking have an upbeat and approachable attitude when it comes to…read moreaccounting. We make accounting easier and faster, and we're here to give you insight about what you should expect from your accountant. We walk, talk, sleep, eat and breathe QuickBooks. Our QuickBooks training course comes with the first hour FREE! We do clean-up, setup, training and accounting analysis, and we offer one-on-one services via web conference or in person. We make it easy for you to understand your accounting, and our professional guidance and training can empower you to Do-It-Yourself. If you 'can't be bothered' with the details, we offer on-site or off-site bookkeeping and payroll services. Let our skilled accountants do all the work, and provide YOU with the results.

    H&R Block - taxservices - Updated September 2026

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