As a rebuttal to Todd's comment please see my screenshot from my personal taxes proving things were…read morefiled late and I indeed paid a penalty. As for the error, in the taxes, I have provided screenshots of emails between myself and Mary. Moral of the story do not use these CPAs, as proof by Todd's lying below and unwillingness to make things right when customers have been wronged. I used Culpepper for three years and will not be returning. The first year was excellent, but my experience declined sharply after that. In the second year, communication with Mary became difficult, she was hard to reach and frequently offered excuses for delays. Our taxes are somewhat complex, and I expect extensions, which was the case for both 2023 and 2024. In 2023, despite poor communication, we finalized our taxes shortly after the deadline, so I let it go. 2024, however, was unacceptable. Mary prepared both our business and personal taxes. While working on our personal return, almost a month later, she discovered an error in the business return and attempted to blame me, claiming I hadn't communicated a change. That change was clearly included in the information sheet we provide every year. She eventually corrected the mistake at no charge, but only after deflecting responsibility. Meanwhile, weeks went by between responses, filled with the same excuses as the prior year. She didn't file our taxes until July, over three months past the deadline. I paid the bill but raised no further complaint at the time. Later, my husband called to give them an opportunity to make things right after they charged us an exorbitant fee for both returns, plus penalties from the late filing. Instead of addressing our concerns, they refused to let us speak with anyone other than Mary. She repeatedly placed blame on me and insisted she had done her due diligence, despite the fact that I had documented the gaps in communication with a clear timeline. Nothing was resolved. Because of this, I will no longer use Culpepper and strongly caution others against doing so.

Very professional and great communication. I would highly recommend their services. They handled…read moremy personal income taxes and made everything extremely easy and they are well versed on all the new changes in tax law over the last few years.

Thanks to Yelp for helping me find Lauren. I am an artist and the growth of my business has led me…read moreto hire a book keeper. I was worried about finding someone I feel comfortable with, so I have been delighted and relieved to feel I can completely trust Lauren. She is reliable, competent, and an excellent communicator. I feel like I am in good hands and find her advice to be helpful and instructive. I am so happy to have found her.

Fantastic service ! Lauren is a true professional. She doesn't miss a beat. Very intelligent woman…read moreand trustworthy. My trust is not easily won ; but she managed to acquire it. One the most beneficial things about her is that she saves me money through; her diligence, hard work and tenacity. She loves what she does and frankly; to Love what you do and be good at it are synonymous. I would give 6 stars but unfortunately it's not an option.

Rick Bowlin and his associates are very knowledgeable and experienced CPA's. The office is very…read morefriendly and easy to make appointments. Taxes are done in a timely manner and Rick and Holly are always there to answer any questions and to give you the most informed information and financial advice. Love working with companies located in smaller cities! Just seems so personal compared to large corporations!! Thank you for always taking your time to speak to me. Much appreciated!

Rick Bowlin and all of his associates are, as far as my wife and I are concerned, are the Best…read more Always very professional and courteous. We were at one point, living in Tennessee and found Rick after researching all the financial ads we can find.....talk about luck. We have moved out of state since and currently live in Florida and have a part-time residence in North Carolina...and we STILL go to Rick Bowlin for all of our financial needs.

I definitely recommend this place for any tax help or tax preparation!! Ask for Angela B., she does…read morean amazing job and she is so very knowledgeable about every tax break and can definitely help you with your taxes. She stayed late just to help me get my taxes done. I went in scared to death and she put me right at ease and it didn't take long at all. And she made this an enjoyable event,and it turned out so much better than I could have ever thought. Thank you Angela!!! from Jeannie Howard

Very friendly and knowledgeable. They did my tax planning and turned it around in a very short time…read moreand gave me lots of options. Highly recommended

From the owner: We are a full-service accounting firm offering tax-optimized wealth management services, licensed…read morein NC. We offer bookkeeping, payroll, Quickbooks and tax services for business owners, families and independent professionals. We are experienced, good listeners, and value long-term relationships. We have special expertise in real estate.

Used them for years, called to make an appointment in February and was told they were full but call…read moreback early Monday morning and we will make you an appointment. Called at 8am Monday morning and waited 30 minutes listening to a recording over and over, finally hung up. Called back at 10:30 and was told there were appointments this morning but they are all taken.i told the woman I called at 8am and nobody answered the phone, her answer was there's only three of us that answer the phone. Looks like you need to hire more people Jerry!!

Super quick and easy experience! Pretty affordable as well! Everyone was super nice and helpful!…read moreDefinitely would go back!

Donna has been my accountant for 22 years, she as been very knowledgeable and professional. My…read moreaccounting includes a complex business and personal profile. She stays current with the ever changing tax laws. I recommend her highly.

From the owner: Walker & Cummings, CPAs, PLLC is a full-service accounting firm serving clients throughout the…read moreMaryville, TN area and surrounding counties, dedicated to providing our clients with professional, personalized services and guidance in a wide range of financial and business needs.

Guess she doesn't need the business, I called multiple times looking to hire someone for taxes and…read morebookkeeping but never got a call back.

I've used White & White for my divorce when my ex-husband refused to sell a home we both owned. I…read moredidn't want to hire an attorney because I felt we could handle this amiably. I was wrong. Once Felicia got involved, the problem was resolved quickly. I used Felicia again when my current husband was having issues with his ex-wife. Felicia arranged for mediation and the issues were again resolved. I hired Sue White recently for some legal advice in a difficult situation and she was very professional and knowledgeable. She has a calming demeanor and I felt assured I made the right decision to hire this law firm again. Once I had my appointment with her, she completely took over the issue. I didn't have to do a thing. I would recommend this law firm to anyone who feels overwhelmed by legal challenges. White & White is amazing.

From the owner: Busy families deserve support from a law firm that skillfully assists with every phase of their…read morelives -- the beginning and end of a marriage, a serious accident injury, the planning of an estate or a brush with the justice system, just to name a few. In Seymour, Sevierville and surrounding counties of Eastern Tennessee, those attentive law offices belong to White & White, Attorneys at Law. Our versatile lawyers have provided personalized representation for clients from all walks of life for well over 15 years. We are the advocates and advisers people call upon for effective legal responses to any life passage, positive or negative. Best of all, we enjoy giving you back your life while we protect your rights during the legal process.