I've been doing my tax returns for my wife and me for more than 50 years. Usually, it would take…read moreme a week to get all the forms and try to plug them into TurboTax and hope I got it right. This year I decided to have a professional CPA prepare my taxes. A friend referred me to Chris Martin. I gathered my forms, prepared a long list of questions I needed answered, and headed to Swansea to meet Chris. WOW, what great professional experience. Chris walked my wife and me through all the forms and paperwork, in less than an hour. All questions answered. Chris has a large computer monitor, we could watch him enter the data, and asked questions as he entered the data. I believe he saved us about $2,000, by entering the data into the proper forms. Overall, personable, professional and quick. I'll be back again next year.

I have been using a reputable establishment establishment located in Collinsville for the past few…read moreyears though after I began to receive IRS fines and discrepancies and brought that to their attention they had avoided me completely over a 4 month period. Out of frustration I reached out to Martin Financial and Mr. Martin was a huge help getting the matter resolved in a timely manner. He met with me in person (the other firm refused to do so) and explained everything to me in detail. Couldn't be happier with their services and wish I had started using them along time ago!

why in the WORLD did I not just start using them in the beginning of opening my practice? WOW…read morethey're much better than the last one I had. They're onsite to help (will actually hold your hand and walk you through everything). Other than paying my taxes for me, they do everything you would hope for in accounting. Very reasonable costs (maybe a few dollars/yr more than my last one but they do so much more and do it better too!). could not be happier. I feel safer with them as my accountant. I feel like i'm not going to get to the end of the year and have to make a huge payment because of underestimation or some similar issue.

Ann was great and really helped me with my tax needs and services! Hope to stop by here next year!read more

From the owner: One Focus. YOU…read more Experienced, Friendly and Affordable Tax Preparation with convenient locations in and around St. Louis, Missouri are here to help! As founder and CEO of The Income Tax Center, I personally welcome your visit and understand your task of finding a tax prep accountant in St. Louis, MO you can trust to consistently help meet your needs. If competence, character and affordability are some of the qualities you seek in a tax professional, then I highly recommend my seasoned staff with over 100 years of combined experience to serve all of your tax related needs.

I've been with SCU for a decade started a savings with them and added my child's Big Barkers…read moreaccount as well, since last year they have been telling me my account is inactive and that I have to fill out paperwork reinstating my account, I asked them several times "how every month my account is inactive and I make deposits every month." They told me once I fill paperwork out I won't have that problem again, well that was a LIE filled the paperwork out again and again and the most recent one was in December of 2025 and the teller was sure that I will be good and won't have the problem anymore here it is January of 2026 not even weeks later I made another deposit and they tell me my account is inactive and has been inactive since 2018. The customer service is horrible , no letters in the mail , no updates , the back end not updating paperwork put in and the tellers being rude . I closed my account with them and will be banking with someone else for my child's savings. I get a bank statement from them every month saying what I deposited in my account and the divendends collected . SCU is so frustrating to deal with especially their customer service and employees not updating paperwork in the system. Such a disgrace when I've been banking with them for over 10 years!

Systemic service degradation at the O'Fallon branch. After 26 loyal years maintaining over $300k in…read moredeposits, corporate cost-cutting has severely ruined the member experience. Management permanently removed the check-in kiosks, forcing members to wait in a 20-minute teller line just to sign in for an appointment or another waitlist to access a safe deposit box. Turning simple branch tasks into an artificial payday bottleneck is unacceptable. Local staff know it's an operational failure, but corporate refuses to listen. Matter formally escalated to the Illinois Department of Financial and Professional Regulation (IDFPR) following a federal NCUA referral. Look elsewhere if you value branch efficiency and consumer service.