I was incredibly unhappy with my current CPA won't name who it is, but he's a very prominent local person. His fees were outrageous $700+ every year and I would drop off the taxes speak to no one wait like three weeks and then pick them up and speak to the receptionist to pay. Absolutely impersonal and not at what I want in a tax professional. I swear they were doing things incorrectly, because every year I had to pay!! My taxes are very complicated lots of investment accounts multiple 401(k)s buying and selling of stocks etc. I met Brian today at the Mono Way, H&R Block and he was incredibly welcoming and seemed very knowledge. Not only did he complete my taxes right in front of me within about an hour he got me a $4,200 return. I haven't gotten a tax return in probably 12-13 years. Being a new client to H&R Block they offer a service where they can go over your last 2 years of your returns to see if there was any mistakes made. He briefly glanced at mine and already saw a couple of mistakes. He's gonna scrub them this week and let me know when he finds. I would highly recommend H&R Block, especially if your taxes are complicated and if you can request Brian, I would do so, he's legit. read more

Had my taxes done at this location by Jackie. She was professional, explained everything to me and I was very satisfied with her expertise. And, I was also pleased with the refund she calculated for me. Thank you H&R Block and especially Jackie. read more

Not very pleased with Jacquie in the Sonora, CA Office. Communication is terrible and the delay was frustrating. I had to phone Sacramento H&R Block to get correct answers for expenses. We're back to searching.. read more

Changed hands two years ago and it's gone from very good to mediocre. Price doubled for 1099's etc and they can't find my emails with my info causing major delays. read more

I took my taxes in to get done. I told H&R Block to take money out of my taxes to pay. When I came in to sign paperwork they did the opposite. They went to fix it and said my taxes have been filed and couldn't fix it. I believe they filed for me, then gave up. Why have a business if you can do it? read more

Do not trust this office with your taxes. They made a typographical error on my return two years ago. I received a notice from the IRS and took it to the office the day it came in the mail. I was not that concerned because I bought the "Peace of Mind" insurance and the H&R Block office in Sonora admitted to their mistake. Unfortunately, 13 months later they have failed to pay the $2,000. Marty (the branch owner) has continually showed gross negligence in handling this matter. Please do not also fall victim to their incompetence. If it would have allowed to pick 0 stars I would have. read more

I have been getting my taxes done here for the past 3 years. My tax preparer is great but the fees have become ridiculous. I've been looking for a fee schedule to see if I was charged correctly, I cant seem to find one anywhere. I know they charge per form used but my taxes shouldn't be too difficult. Head of household with 2 kids, EIC, and that's it. It cost me over $300 and that included a $100 discount the preparer graciously gave me. Sad to say I probably wont return next year. Not because of the service but because of the fees. read more

Avoid this H &R block franchise, especially agent Jackie. They make an error in your taxes send it to the IRS and 2 weeks later IRS sends your a letter stating they made an error, you now owe more. When you confront them they blame you for the error THEY MADE. She actually changed the amount of stimulus I received when she had the form I brought in right in front of her. These are not accounts they are poorly trained tax preparers, your better off doing your taxes on TurboTax. not to mention they have increased their fees regularly. Avoid this place at all costs. Rich and Jan read more

If I could give no starts I would. I've been having so many issues with H&R Block online so I went down to the local office to see if I could get some help. The lady at the front desk informed me that they are different Entities and that should could not help me. This was understandable but she never did ask me what problem I was even having and it's not what she said but it's how she said it. I understand she may have been having an off day but there's a way to talk to people and that isn't it. read more

The wife and I are both retired Railroaders receiving a railroad pension. We made our appointment at 10:30 am. We waited for the tax consultant for about 5:00 min. and were called, the consultant was new to the railroad RRB1099 tax form. He wasn't giving up on us but couldn't get it to work out. We were lucky there was a railroad buff that was one of the consultants. This gentleman knew exactly what needed to be done. Before we came to H & R Block we had tried turbo tax. We knew that the amount that we owed had to be wrong. What H & R block figured out what we owed was under half of what we had planned on paying. We could not be happier. read more

H&R Block - Tax Services Near Me - Sonora, California

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I've been going here for the past four years in the past two years they tripled their rates. It's not worth the price anymore. The worst part is they don't give you the price upfront they don't even give you a vague idea they take you to a desk and work up your taxes on the computer And when it concludes that's when they give you the price which is extremely expensive for the services offered. I was not smart always get the price upfront for everything. read more

I would give zero stars if I could. As if taxes arent already irritating to deal with.. I had to have the worst experience here due to unexperienced consultants. If you have any questions regarding health care, dont even bother. Which makes me wonder how many other categories they lack knowledge in. I filed my taxes mid March and still have not received my return... 8 weeks and one IRS letter later. They filed my taxes without submitting a very important form and without trying to figure out the correct way to handle it..just so they could move on to the next customer with their fingers crossed that IRS would accept it. Not to mention completely unprofessional service. When I voiced how upset I was and that I would not expect to be charged for such incomplete and unprofessional service, I was told I could have 50% off NEXT YEARS taxes. Gee THANKS for the slap in the face and insult on my intelligence... But i dont plan on EVER giving h&r block my business EVER Again. They do not know what they are talking about and should not be "liscenced" tax preparers If they are not prepared to help the tax payer with current issues that may arise this tax season... New Obama care rules included. If they are not capable of helping with the very problem that I trusted them to solve, I should not have to pay for such services. They did nothing but cause an even bigger headache for me with absolutely no humility to take responsibility. So, there is my forewarning.. DO NOT go to this Sonora office. -Unprofessional -Lack of knowledge on the subject in which they are "licensed" to know and knowledge which I PAY them to know... -Crooks who Dont care about you or your taxes but rather how much money they STEAL from you. In the end, THEY are responsible for their actions and any mistakes on my taxes so says the law. Signed, Very upset taxpayer. read more

We having been using H&R Block for 20 years, in the past two years their service has gone completely down hill. This year was it got our taxes done at the end of January and I just received a letter from the IRS stating the figures in the return are wrong?? called H&R Block and the reply was oh bring in a copy?? I never even got a copy of this form, I paid 200.00 for this service?? Never again read more

If I could give this place 0 stars I would. I filed my taxes with them on February 7th and it has been well over the date to receive my money. My taxes are so easy to do so that right there tells you how horrible these people are at doing their job. After calling H&R Block three times asking them to check the update of the status for my return, they just kept telling me that it's pending. Something didn't feel right so I called the IRS and they said my 2017 tax return was filed again instead of a new one for 2018. After going to H&R Block to see what had happened they were completely clueless and told me to be patient while they wait for their manager to arrive later that day. I call back hours later and no one has still looked at my file, meanwhile they have been paid so I guess that's why they don't care. 100/10 do not recommend. This is a very important job and they need to take it seriously. I will now be waiting double the time to receive my taxes. Take your money somewhere else. read more