I was incredibly unhappy with my current CPA won't name who it is, but he's a very prominent local…read moreperson. His fees were outrageous $700+ every year and I would drop off the taxes speak to no one wait like three weeks and then pick them up and speak to the receptionist to pay. Absolutely impersonal and not at what I want in a tax professional. I swear they were doing things incorrectly, because every year I had to pay!! My taxes are very complicated lots of investment accounts multiple 401(k)s buying and selling of stocks etc. I met Brian today at the Mono Way, H&R Block and he was incredibly welcoming and seemed very knowledge. Not only did he complete my taxes right in front of me within about an hour he got me a $4,200 return. I haven't gotten a tax return in probably 12-13 years. Being a new client to H&R Block they offer a service where they can go over your last 2 years of your returns to see if there was any mistakes made. He briefly glanced at mine and already saw a couple of mistakes. He's gonna scrub them this week and let me know when he finds. I would highly recommend H&R Block, especially if your taxes are complicated and if you can request Brian, I would do so, he's legit.

Had my taxes done at this location by Jackie. She was professional, explained everything to me and…read moreI was very satisfied with her expertise. And, I was also pleased with the refund she calculated for me. Thank you H&R Block and especially Jackie.

Horrible company. Has had a sign on the door saying they don't have staff to open the office so my…read morecheck got stolen from the dropbox that they have sitting on the sidewalk. Or they probably forgot to cash it, sometimes they forget to send my bill. They don't respond to emails or calls.

CPAs Sam Wheeler and Kim Egger are dependable, professional and knowledgeable. They've successfully…read moremanaged our Fed & Calif tax reporting for more than 20 years! When there's a question they're right there with factfinding & answers. I advise sending your info in early; tax deadlines don't make way for latecomers!

BEWARE: The SINGLE WORST tax service I've ever experienced. Sonora CA! It took me forever to get in…read moretouch with somebody at the office, and that should've been the first clue. Then a lot of rushed back and forth. I was very upfront about how much I was going to get charged. The long and the short of it is, they charged me $600 for a very simple tax return. Last year I probably had one more form and H&R Block charged me $300. I have had the worst worst service trying to get this sorted out. No one in their department will help me. Yes I signed in shock!! She told me her fees started out at $140. It took her TEN minutes to prepare my taxes, and she didn't ask me certain questions, and rushed me. I was flustered. Ten minutes and $600 later. She told me it was because I had so many forms. I had seven, that was including my drivers license picture. DO NOT USE!

Employee "S" could improve! While "M" showed great cs earlier this week, S made sure we were…read moreunwelcome from the start. She said it would take 15 min to process a loan and she closes in 10... ALL info had been pre-approved online, only sign & done.. She consistently entered the incorrect zip code 3 Xs, managing to insure our app was declined! Power Trip much, S?? ~ Really did us a favor...not the kind of pro we care to deal with. Good luck with THAT Karma, girl!

Maria is great. Even though she wasn't able to help me she gave great customer service and was very…read morefriendly. I would highly recommend using Ace for any needs you have.