If I could give this business a neg rating I would. We thought we would try a different H&R block location. Our tax preparator was rude and did not know what she was doing. First, being a teacher I usually get the Educators expense. She started arguing. With me that I didn't have the receipts with me. I can show you my Amazon and Walmart account. I've never been asked upfront to bring them or produce them. Then she kept insisting we need our health form. How many times did we have to tell her that we get insurance through our work. We don't have Marketplace Health Care. This was after our initial appointment bc she forgot. In the initial appoint she started yelling at me to a point that she had to get her secretary when I said no I didn't have the receipts and don't have to add it in. I told her no three times. What didn't she get about that? All I did was ask. I didn't think I should have my head chewed off. Then she kept insuating I called her stupid bc she kept saying I am very bright. No one said you weren't miss. At this point my blood was boiling. I got up and left after the last signature and at 10:40 we went to get a drink and a shot. I am hoping that they filed on time. If not I think it's her responsibility. She should have told us all the forms we needed up front. If we had health insurance through our work places we usually sign that form to indicate we don't need insurance. I think will stick with Hewitt from now on. Not much better but professional people who don't give you the run around. Also every time, we have owed with H&R. Everyone time we got money back with Hewitt. She was also telling me I needed to work more over time to make. Miss my whole life last year 8-6 not including an hour to and from work and that was all over time. I am a teacher. I can't just demand over time. It just left me feeling inadequate, drained and done. I'Mybin laws use her and recommended her. I will never recommend her or this H&R block. read more

OMG, I GOT SO STRESSED OUT TODAY!!! I had my appointment with H&R Block this Morning and I was there for 3 HOURS and even had to go back Home and get more Crap that they needed after I brought everything that they told me to bring yesterday!!! Then first I'm told that I'm paying ANOTHER $1600.00 to the IRS and State and I said you've got to be kidding me!!! Then I have to tell my Story, call the Company that sent me a Letter about an Overpayment I made to them, and we both talked with them. Then she makes corrections and now I'm getting back Money....YEAH...WELL NOT YET!!! Then, she makes more changes and now my Refund is LESS than before. Then, I'm given a pick between two choices...I pay or get a Refund...what would any other Dumbass do???!!! By this time I have to use a Washroom and I ask her if there's a washroom that I can use and she says sure and that she would have everything ready by the time I get back. I get back and she's up front talking to someone else and I sit there for at least 10 Minutes until she finally shows up and she says that she needs my Bank Account Information. I tell her that I have been having my Taxes done here for the last 15 Years and she said that they didn't have any Information!!! So, I had to use one of their Computers to Logon to my Checking Account to get the Information she needed which made me VERY Nervous!!! I give her the Information and then she's going back and making more changes...what the heck is going on now???!!! Then, I was Charged another $273.00!!! I got the Insurance included in case these IDIOTS SCREWED UP MY TAXES AGAIN like last Year!!! What a Day and I'm glad that it's over with...I hope to starting doing my own Taxes next Year because I DO NOT want to go to this Place EVER AGAIN!!! read more

Been a regular for 4 years! I'm never disappointed. My tax lady Val Zeno is amazing! Convenient hours and great location. I would recommend them for all your tax needs! read more

This place blows. $239 for them to plug in numbers. Didn't ask anything. I thought tax accountants guide you asking the questions someone has never did their taxes alone wouldn't know. Like did you donate? Did you get married? Did you pay school loans? Nothing. Lesson learned. They are just out to take you money. Keep your $239 and buy turbo tax. read more

Went here to make the switch like there commercial says pay 50% of what u paid last year with someone else, well last year I did tax act paid about $80.00 thinking I would pay about $40.00 wrong I paid $75.00, how is that 50%off. I question her and she replied it don't work like that. That's not right no good and I didn't get my billions back lol. read more