My husband and I use Altland and Harris for our personal and small-business taxes. Most our…read morecommunication is over the phone and email, but i go visit in person on occasion to sign documents and review the big picture. I've found their small team to be very friendly and capable. We aren't always the best at getting our paperwork turned over to them in a timely manner, but they have always been very patient and accommodating with us. And the few times we've gotten letters from the IRS, I'm relieved to have them on my team as it's taken care of without much hassle. We were briefly with a different CPA, but weren't very pleased there. Then we met Mr Harris through the SBDC in Plano, where he was volunteering his time to council new small businesses on tax issues. Liked him much more. Plus, to me, it says a lot about their character to volunteer in the community.

Communication is subpar. I felt as if I was begging for a response. Maybe they have too many…read moreclients. I don't know. Maybe my business and personal needs were beneath them. I don't know. I sent them personal and business information to help with our taxes in April (already late). They advised us the bookkeeping and tax filings would be finished at the end of May. It's now the end of June and no reply from them. My last email to them was sent last Friday. Originally they stated they had email problems (in April) where for almost 2 weeks no emails for their company were coming through to them. This should have been a red flag. Unfortunately, I don't recommend this company. A previous reviewer mentioned the attitude of one employee. I experienced the same.

Deborah Henning is unresponsive and difficult to work with. If you have her do your taxes you can…read moreexpect to have to follow up multiple times to get them done. She will constantly remind you how busy she is (of course it's busy, it's tax season). Last year, after reaching out to her multiple times to finish our taxes, I had to literally point out errors that she had to correct on the spot. Luckily, I caught the errors before the taxes were filed. I thought I'd give her another chance this year. Again I had to reach out multiple times to get a hold of her after dropping off my paperwork. She told me it would take a week. I reached out 11 days later after she failed to reach out (she has my email and number). When I did get a hold of her, she told me to come on the Sunday at any time (2 days before the tax deadline). The day prior, I get a call from the front desk person, Liz, who told me about how I missed my made up appointment today; that she called me multiple times (received no phone call); and that my taxes were ready to pick up. She hung up on me after I tried explaining to her that I am supposed to come the next day. She told me Deborah has no time for me. I picked up my paperwork and will be doing business elsewhere.

Scheduled 2pm appointment for Friday - July 26 2024 with Wendy C. to discuss concerns over current…read more2023 year returns to ensure everything had been completed with confidence after meeting with Financial Planners. HR Block at this location had provided information for subsequent forms to review an inherited IRA and just needed to re-confirm information since investment company recommended to check again due to tax implications from 2023 returns. Was called at noon by Lorena from their office to go over questions I had for Wendy for today and to confirm I had documents to present and asked if I could instead send documents by email through the app and wanted to know if I could meet if wanted by phone instead of in-person, or if in-person was the method I really preferred for today's appointment. I confirmed that I wanted in-person and to review previous documents to ensure everything was still in order, and she then informed it would cost $100 for consultation fee if was anything concerning the upcoming 2024 return for next year. I assured her that this is same questions I discussed with my previous HR Block Advisor previously and to go over those concerns with documents I previously provided during my tax returns. Lorena insinuated the time being noon and wanted to again confirm I had the documents ready and that we were two ours out from the appointment time and wanted to know if again I wanted to meet by phone or had to be in-person. I informed her again that I would not of scheduled to be in-person if I did not want to be in-person. She seemed like she was trying to push me to by phone only and or seek further items to include charges for items I was just trying to confirm and not seek additional consultations for fees that I already paid from my 2023 returns. Since it seemed I was being pushed that they didn't want to serve me today, I informed I would be reporting this concern to HR Block for review of their location because the concerns today and rudeness of a call of wanting to take care of issues before it costs me in the long term of things. It seems they only want to meet virtually, have you send documents online and not want to assist in-person without charging you so much more for items these days... Honestly I am frustrated with the lack of trusting their client would show for the appointment as I never missed any time I scheduled, nor needed this type of treatment today. I am very upset, frustrated by the lack of ownership to meet with their clients to give peace of mind they claim to do! Fix this and either re-train Lorena or have her move on.. because she is ruining the business relationships with this location!

I've been working with Beckley, CPA for 15 years, and their expertise and professionalism have been…read moreinvaluable. After reading some of the negative reviews, I felt compelled to share my experience because it has been completely different. First, one of the negative reviewers admitted they never even used the company, which seems unfair. The others primarily complained about pricing, but when you're dealing with high-level tax advisors, cost shouldn't be the main concern--value should be. In my experience, Beckley, CPA has consistently provided top-tier service, deep expertise, and a strategic approach that has made a real difference in my financial planning. If you're looking for a knowledgeable, reliable, and results-driven tax team, I highly recommend them. You get what you pay for, and with Beckley, CPA, you're getting the best.

I have been a client of Beckley and Associates for almost 20 years and have had a great experience…read more Their approach to tax and accounting work that's starts with advisory services that help me understand the important tax and accounting priorities for my business and personal finances has proven to be a critical investment in my future. I can't imagine working with anyone who is more proactive and working to help me and my family succeed. Thank you Beckley for all you do!!

I used them this year. But today I get a text, same chain as the appointment reminder that happened…read moreto be on my phone for months. On it stated a persons name and they have IRS penalties from unpaid taxes since 2020. I immediately called the office and let them know what happened and that I was sent someone's personal information. I explained it twice. She didn't listen. All she asked and she asked twice is would I like to make an appointment. I would have asked for someone else but the times I had been there only one person was ever there. Do not use these people. Your info is not safe.

I was charged $340 for my taxes while my friend who owns a business has a personal tax lawyer was…read morecharged $250.

Cheri has been doing my taxes for 12 years. She does a fantastic job. I have never had an issue…read morewith anything she has done for me. I was recommended by a friend and continue to use her services always.

If I could give tax savvy no star, I would have. Omg the lady that owns the plc is a little off…read more She clearly did my tax wrong because the IRS sent me additional chk and when you ask her a question she gets upset...i think she forgot I was the customer. I've seen kids act like that. My advice is, pay more and get real help...

Rakofsky & Associates has been my CPA & Booking Keeping Service for six years. Paul is excellent…read morein what he does. He explains the difference between a sole proprietorship and being Incorporated. He is patient and very knowledgeable in what he does. If I don't understand something, he takes the time to explain it. Paul is in Dallas, TX. I am a Hair Stylist in California & my business is Incorporated. On the phone and through our computers, every month, we go over my profit & loss statements. This keeps my business organize and on track. I also appreciate their booking keeping service. They take care of my payroll. (Angel is awesome! ) If you want your business to succeed, I highly recommend Rakofsky & Associate, LLC.

My husband and I are pretty inept when it comes to taxes. I tried to do turbo tax and it told us we…read moreowed $2400! I knew I needed help and went looking for some tax help. Of course, I tried HR block and was told it would cost at least $300 so that was out of the runnings. Then I found Paul via Yelp. He had five stars and after working with him I know it's a well deserved rating. We had several questions for him and he was patient and helpful in answering all of them. He wasn't pushy, he offered us a great rate, and just has an overall pleasant demeanor. I would and will recommend him to everyone.

I cant say enough good things about Ron at Tax Time Lewisville! For the past five years, he has…read morebeen our go-to tax expert, and every year he has exceeded our expectations. Ron is incredibly knowledgeable and has successfully handled both our personal and LLC taxes with meticulous care. what sets Ron apart is his dedication to his clients. He is always available to answer our questions throughout the year, making us feel supported and informed. Ron is responsive and genuinely cares about helping us navigate our tax concerns. its a relief to know we can count on him for guidance whenever we need it. If you're for a reliable and professional tax advisor, I highly recommend Ron at Tax Time Lewisville! Thank you, Ron, for your outstanding service!!

This place is a joke. I asked what deductions I might qualify for, the woman kept saying I don't…read moreunderstand your question. Turbo tax is better than your place.

I paid Chris Given (CLG) $1,500 on 8/29/19 for his services and as of today (11/23/19) I have…read morereceived nothing in return. Part of the services I paid for were for him to file an amended 2017 return to the IRS. I kept asking him why it was taking so long. He kept telling me that the IRS is slow. When I called the IRS on 11/08/19, to find out why it was taking so long, they told me no one had contacted them about my account. When I requested a refund, Chris Given went silent. Please contact me if you'd like additional details.

Not to counter the other review, but in every business, experiences are going to vary based on…read morecircumstance and perception. In my case, though, I had gone to this firm a couple years ago and after realizing they couldn't do more than what had already been done for me, gave me a refund despite spending a good deal of time on my case. While I was disappointed that nothing more could be done, I at least appreciated the effort and honesty that was exhibited in the end. I will contact them first should I ever run into any problems in the future.