I went to HR Block to reserve a tax issue. I spoke with Barbara Ridder. We had a perfectly nice conversation at the outset. Then, she looked at my tax form, asked me a few questions, then quickly accused me of lying about my Tax information. She went on to say I was not acting in good faith and then accused me of 'attacking' her because I said I didn't agree with her assessment. I spent the money on the Tax insurance and simply asked if HR Block filed my taxes incorrectly, I will pay the government what I owe and HR Block should re-imburse me the cost of the insurance, if only because they messed up. That seems reasonable. Barbara took that as an attack on her. It was the strangest experience I have ever had. Barbara Ridder's conduct was nothing short of cruel and irresponsible. I won't say you shouldn't work with HR Block. In the past they've been really great to me. However, I would strongly suggest you select another location, at the very least, in order to avoid being treated so poorly by this particular employee. read more

Barbara helped me and explained everything to all the detail I needed. It was such a good experience! Truly recommend!

Very nice service and clean office but only one person that comes in once a week for taxes out of IL. Not very good for military families in the area :( read more