Maggie & her entire team gave us OUTSTANDING personal attention & were over-the-top helpful to us!…read more They spent unhurried time listening to our questions & explaining policies, benefits of bundling various ins, & responding to our questions whenever we called..... There aren't enough superlatives to adequately convey just how professional, friendly, & effective their assistance was to us!! You won't be disappointed!

I just love this insurance company ( and I've never been able to say THAT before!!)…read moreEvery single person who works there is helpful, kind, friendly and will try to save you some dough!! The best service I've ever received from an insurance company. Always a live person to answer the phone, everyone there works together on your account so you can ask all of them questions and the best part is that if you have to deal with loan companies, other car insurance or home insurance companies, Maggie C. and all the wonderful employees there will make the phone calls for you, do the faxing, write the letters that are so confusing to get done yourself. They are soooooo accommodating!! I have all my coverage with them (Home, Fire, Auto, Renter's insurance) One of the main reason's I switched over was because no other insurance company would handle our Fire coverage for our area, but Farmer's would!!! So I dropped all my other insurance and switched to Farmer's!!! This office is the best!!!

Don and his staff are a genuine slice old school pie. The customer service is unmached. Better…read moreyet...they are competitive in their rates. They answer their phones (not a phone tree), return phone calls or emails and deal with unexpected issues promptly. The quality of care you will not find in a traditional big name insurance company like Allstate, AAA, Nationwide or Farmers, I have dealt with them all in my years. When I have a question I can call, email or even stop in, unannounced, to see a staff member...in all instances my needs are always met. My initial contact with Don was for a simple auto policy but now it has grown to my insurance needs including personal, commercial, agri-business and investment real estate.

We paid our flood insurance premium for $2,193 in September. Two weeks later Galligan sent us an…read moreadditional bill for $3,702. When we called to inquire, "Rosie" told us it was because of the upcoming "El Nino" storms they were expecting. I felt bad for her as I knew she was only parroting ridiculous language her employer forced her to spew. We went across the street and renewed the exact same coverage for $1,496. This company is highly unethical.

catelyn was amazing, fast and efficient. I'd come back again just for her interaction.read more

Caitlin was great! Super easy process and very friendly staff all around. First timer and they made…read morethe process painless

Ghost in the Machine. I had a nice chat with Steve Harvey…read more Gave him all of the necessary information in order to get quotes for new home/auto/umbrella insurance coverage. He stated that he would get back to me within the next couple days. It has been a couple weeks and I have not heard a thing. I have sent followup emails without response. Such poor customer service. Absolutely would not consider a Ramsey endorsed Local Provider. Luckily I have found someone who actually communicates well.

so happy that i let them give a quote for two business locations that i oversee. saved over $1,200…read more a year with much much better coverage. very professional, friendly and low pressure. i want to see what they can save me on my auto, homeowners and rental property

The customer service is great here at this location ! Patricia hendricksen and Susan thomas were a…read moremassive help to my banking error and I would give them 6 stars if possible.

I don't interact much with bank employees inside the bank. So I can't say much about person to…read moreperson customer service. But as far as the overall package goes, Tri Counties Bank has been awesome. I switched to Tri Counties several years ago, when the mega bank I was with (rhymes with bells bargo) changed their policy, they gave me no interest and they made it more difficult to avoid monthly checking fees. I looked at different local banks and credit unions, and decided on Tri Counties. They really do offer great service. I earn interest on my checking account. It's not a huge amount, but it's better than paying a fee. Though we rarely use ATMs outside of the bank and supermarkets, the ATM fees are refunded as promised. When issues have come up, they have called me personally --something that has never happened with any mega bank I've been with. Online banking and bill pay is easy. And when I discovered some questionable charges on my account, I called them up right away. They acted right away --they cancelled my card and reissued a new one, helped me understand how my number was stolen and gave me good advice for protecting my card in the future, and they refunded the $40 that was stolen from my account.

Unsafe place to bank! This bank does not ensure its customers are safe by enforcing customers to…read morewear a mask. When it was called to the attention of the manager their response is "we are all adults". It clearly isn't concerned about its employees as well. Behind the plexiglass employees can be seen not wearing mask either. Now do you want to take money, coins or receipts from someone not wearing a mask and handling the items. I don't. Bank of America will be getting accounts we have had with US for over 30 years.

I have had nothing but great service at this US Bank location. From replacing a lost debit card to…read morestarting a new account, the staff have been helpful, articulate and capable.

I walked in with box of equipment, dude immediately in front of me to take box. Even though I was…read moreobviously canceling he was on point and helpful in every way. I explained additional problems we were confused about and he took the time to explain and correct $$ (even tho we were disconnected at this point). I was pleasantly surprised by his demeanor and professionalism. I would highly recommend that if you have ANY business with Xfinity go to the store and not using the phone. Your business might actually be addressed.

If it wasn't for David in the physical store we'd be back with Verizon & a 1 star. But…read more Xfinity online promised to pay our old phones off from Verizon & a promo deal, we went in the physical store to ensure everything was squared up the next day. Well they were completely wrong & conveniently didn't keep record of the transaction only the notes from their offer. Despite multiple times asking the online rep if the details were correct, which they promised they were. WRONG, we owe $100's more than what was promised. THATS HOW THEY GET YA Promise one thing online through the website portal & don't honor the details in the end, sticking us with extra costs. Dishonest business practice's all around!

Been with this company for years. They do a great job…read more love it Very nice office and office staff.