Cloe is the best sugarista I've been to. she made the whole process virtually painless and was very…read moreprecise yet gentle and had a technique to limit the pain I went through. I will be going to her from here on out.

I highly highly recommend this place for all your sugaring needs. I was interested in trying…read moresugaring instead of waxing, because the ingredients used are minimal and cleaner for the skin. Today was my third time coming consistently and the pain is definitely not as bad as the first session. I go to Emma and she does a fantastic job. We chat the whole time and it helps get my mind off the pain. She is super professional and puts some healing oil on at the end which I appreciate. The place itself is super clean and very aesthetic. I signed up for the silver monthly membership to save some money each time. I've attached a picture of the membership packages available. Great spot and will keep coming back monthly!

Brittany is the best!!! I've been seeing her for years and can't say enough good things about her…read more I have sensitive skin with eczema, so I've always had a tough time finding an esthetician who uses wax that doesn't break me out. Brittany's products are top quality, so I've never had any breakouts or ingrown hairs. She's truly the best at waxing - very gentle and makes it as painless as possible. She gives the best facials and is extremely knowledgeable about skincare. She's helped me find a good skincare regimen that's sensitive enough for my skin, but effective for my anti-aging goals. She also makes my lashes gorgeous - I'm blonde, so I look like I have no lashes without mascara on. She curls and tints them so I naturally look like I have mascara on, which I love. It's the best when you can say I woke up like this! Not only is she amazing at her job, but she's hysterical and a joy to be around. If you haven't seen her yet be sure to book an appointment with her right away, you won't regret it!!!

Brittany is incredible. I have learned so much about how to take care of my skin between sugaring…read moreappointments. I rarely have any in-growns and I feel like I have less hair growing with every appointment. She makes me feel so comfortable and at peace when I'm on her table. Highly recommend!!

My partner and I came in for the Valentine's package, which included the steam room, hammam,…read morefacial, shampoo, and body mask. This was our first time doing a hammam and we were thoroughly impressed. The staff were very warm and professional from the moment we entered and the facilities were clean and welcoming. Our masseuses, Jessica and Alicia, were firm but gentle, making sure that every part of our bodies were treated with care. Our experience ended with some delicious Moroccan tea and baklava treats. Our skin felt so smooth and we felt so refreshed afterwards. It was a unique experience different from any other massage we've had before. Would definitely consider coming back and recommend to anyone looking to try a new type of massage!

TLDR: Yes, yes. A thousand times, yes…read more In advance of our trip to Houston, I started watching food reviewers to get ideas of where to eat. That shifted my IG algorithm to include things to do...and I've never been happier. I saw a video depicting their Hammam treatment where you hang out in steam, they soap you up, and then exfoliate you. Never done it, asked the wife, and I booked it. Glad we did, phenomenal experience. Detailed step by step of our experience to help the uninitiated know what to expect. 1. Online booking. Simple, fast, requires 20% deposit. 10/10. 2. Confirmation text to check if I needed to reschedule. 10/10. 3. We arrived 10 minutes early. Front door was locked but the desk attendant let us in quickly and relocked the door. Considering the level of undress we were about to be in, 100% on board with that. 10/10. 4. Check in and sit in these awesome high-back padded chairs while we wait. 10/10. 5. Quickly greeted by the staff who will be providing our treatment and led to a small changing room. There they instruct us to strip down and put on disposable underwear, a nice robe, and slide on sandals. I'm a big guy, so they switched out the 3 items for bigger versions. I was happily surprised they had a 4XL robe and sandals to fit my size 16 feet. The paper underwear was made of the same material as a dentist bib/disposable surgical gown, and covered what boxers would cover-down to mid/lower thigh. Wife's paper undies were more like a string bikini bottom. We were not quite sure what to expect, but it provided for an appropriate level of modesty. The room contained multiple lockers with keys so that we were able to secure our belongings. 10/10. 6. We were then led to a steamy room, removed our robes, and carefully helped up onto the padded platforms. Once seated we were rinsed with warm water and soaped up. Then they got us bottled water (cold or room temperature, our choice) and left us to steam in the the 103°F room. Sweat, sweat, sweat. They checked in a couple of times to make sure we were okay, which I appreciated. That steam was no joke. 10/10. 7. After maybe 10-15 minutes, we moved into another room that looked identical, rubber mats on elevated platforms. But this time we laid down and the treatments started. Warm water poured over body, light scrubbing of face, and some treatment painted on my face. Then it was really same thing over and over with different parts of the body. Pour water, scrub with the mits, and exfoliate years of dead skin. Years. 10/10. 8. The women who provided our treatments were great, social in response to our talking but not trying to talk the whole time. Gotta love that with any kind of spa treatment, let the client decide the talking level. At some point, she rinsed off the face treatment and scrubbed my face a little more. 10/10. 9. So they keep doing their thing, having us move arms, tilt neck, roll on side, etc., so that they can get to all of our parts. We'll, most. Going back to the distinct differences in our disposable underwear, wife got way more of her upper legs/buttocks scrubbed. My scrubbing stopped just above the knee and resumed above the waste. And honestly, I get why-guys can be/are creeps. It did leave, however, a large area of me unexfoliated. 9/10. 10. After that, had us sit up, more water pouring to rinse off the dead skin and touching up spots that needed a little more scrubbing. Once rinsed and cleaned, got a scalp treatment/shampooing. Nice touch. 10/10. 11. They helped us put our robes back on and we were led to our changing room were they did a rose water spritz and argon oil serum face treatment. We were then left alone to get dressed. 10/10. 12. Ended the experience in the Tea Room where we enjoyed wonderful hot Moroccan tea and some baklava. What a wonderful treat! Thanks for reading my novel. Hopefully it covered questions you might have if you have never had this experience before. We thought it was fantastic, and it is going on our growing list of "must-dos" when visiting Houston.

Found this gem the week of my wedding when I was panicking to find somewhere for a Brazilian Wax…read more The nail tech got a little ambitious, so I called to cancel & she agreed to wait. It was a little hard to find but her daughter guided me there on the phone while I was lost. Initially it was a little off putting as I thought they might not be as sanitary because the wax was dark colored. I later found out she doesn't use wax but sugar. This process reduces irritation to the skin & is less painful. In my 35 years of life, I have only been waxed once when I was 19 for a pool party. I vowed never to do it again because of all the pain & skin irritation I experienced afterwards. There was minimal pain & absolutely no skin issues after this procedures. I was in & out in less than 20mins. Highly recommend, especially for avid waxers. ENTER FREELY, they've been Approved:)

Just wanted to update that I got the absolute WORST ingrowns of all time after coming here- on legs…read moreand Brazilian area. This had never been an issue before. 2 years later I'm still dealing with the dark scarring from them. When I reflect upon my experience here, I initially dismissed how unsanitary the room was but I feel it's worth mentioning now. I had seen all the good reviews before going, and dismissed it while I was there, and I was in and out so quickly and I was mostly hairless after, so at FIRST I was like ok well she did a good job and it was fast. However the ingrowns nightmare came for me soon after despite me doing what I always do to prevent it, and years later I'm still embarrassed by the scars it left.

Larissa is wonderful! Her studio is clean and welcoming. She is skillful and reasonably priced…read more My lashes last well between appointments.

Larissa was amazing. My lashes look GREAT and they stayed remarkably full between fills. The studio…read moreis clean and very upscale and the prices are surprisingly affordable. Moved here a year ago and I'm pretty sure I've found my new "lash lady!"

I have gone to Zhila several times (not regularly like I need to) and I can't imagine going…read moreanywhere else. I like to believe that her warm sugar concoction is less painful than wax. Also, she has many years of experience and is very good at what she does. I don't know about you, bur I prefer the tv on in the room as opposed to a silent "relaxing" atmosphere where I can psych myself out with all my "ouch this is gonna hurt" thoughts. I expected a Brazilian to be the most painful thing ever but surprisingly it wasn't. She also gets the most painful areas done first so it gradually gets better...and goes super quickly. My advice? Prepare for the worst, but don't be surprised by the best. Also, don't forget to breathe (seriously! If you tense up you will bruise and trust me it's so not cute.)

Listennn Zhila is literally the best I've ever had!! When's the last time you can say you've had a…read morepain free full Brazilian?? Not this girly, until now! The last sugaring I had was a hand roll method that almost took me out! Zhila uses a homegrown and handmade sugar wax and a technique that's quick painless and comes with great conversation. You won't be disappointed!

I recently booked an appointment with this company however I needed to change my appointment which…read morein turn she stated my appointment cannot be rescheduled due to being a different month and I will need to forfeiture my deposit. This isn't in the policy btw. This very unfortunate because I won't ever get the opportunity to experience this service by them. So I hope anyone that books with this company understands they aren't accommodating towards rescheduling and are more interest in taking your money than your business.

Super saddened to have to leave this review because my first visit was really nice…read more she is not accommodating at all with time. I had a 2pm appointment and attempted to enter between 2:06 and 2:10. I was a new customer so after trying a few minutes I decided to text her at 2:11 and she called me a few min later and said she was at lunch. I told her no problem , I would wait for her or come back - she stated IF* she was able to see me I would have to repay. PASS. I don't do greedy. Takes 3 minutes to sugar underarms and such a minimal amount of $ - so yes, that's greedy. I suppose I assumed it was okay to be a few minutes late because she gave me that message at my first appointment when she was late for me - and took a phone call during my service. In which I do not mind at all - I'm very easy and understanding. I am big on referrals and ironically the morning this happened I had just referred a few gfs to her. I am very friendly. I tip well and extra on holidays. I'm understanding with timing. Etc. for her not to accommodate me with a slap on the wrist as a new customer, was my sign to move on from this place! I even had had an upcoming appointment a couple weeks out and canceled that (lost my deposit on that) - but that's okay, I believe everything in life comes back tenfold when you are kind, compassionate and generous. Greed never wins! I also text her letting her know I was late due to the passing of my grandmother as I was in the middle of arranging her funeral and I left my house frantic - missed the exit. Because I'm human and stress does that. :) I hated that I had to use that card but it was honestly the truth - still no compassion! Sad. As for her work - she does do great work. Absolutely. Very clean and flawless job. That's my honesty!! But I'm a full package kind of customer - without kindness, I see right past your work.

I had a great experience with Sasha for my eyebrows, 5 stars for her. Highly recommended.read more

I have been a loyal customer for 2 years and I always get a "Brazilian" or "Armpit" wax. My last…read morevisit I wanted to do a full bikini and it was brought to my attention that the labia hair is not removed after my appointment. I felt uncomfortable and called to request a clean up. They told me moving forward if I want all hair removed from the front they will charge me for a brazilian ($65) which in my opinion is "cutting corners" with pricing and service. Reason being is that I do NOT want a butt strip. At European Wax Center they only charge me ($56) for a FULL bikini up to my standards. I also came by today wanting to purchase their "clarifying" spray because I do enjoy their line of products. The front desk lady had no interest on helping me look for the product and I walked out without my purchase I wanted. I'am disappointed with the company and will no longer be giving my business here. I hope my review gave some insight to future and present customers.

I received an offer for a complimentary Brazilian service with a trainee and scheduled an…read moreappointment, also adding a lash lift. My 9:00 a.m. appointment was confirmed, but when I arrived, the salon was closed. I called and waited in my car, but no one ever showed up or reached out. While I understand scheduling issues can occur, a simple call, text, or email would have been greatly appreciated--especially since I drove from the Galleria area. It's unprofessional for a business to not be open during their advertised hours, regardless of whether clients have appointments. At 9:17 a.m., I was finally able to reach someone who informed me that the manager had been trying to contact me for two days because there were no trainees available for the time slots they themselves posted on the booking site. I checked my account just last night, and the appointment was still confirmed. No one ever attempted to contact me or cancel the booking. This experience was extremely unprofessional and disappointing coming from Sugaring NYC. I had recently canceled my membership with Hello Sugar and was considering returning as a client, but this experience only confirms I made the right decision to leave in the first place.

I so wanted to be a long time client here, because of the Convenient location. BUT my time doesn't…read morematter to them here. My appointment was at 11:30 and actually made this appointment 3 weeks prior!!!! And I waited 30 min Due to another client and only one wax tech. Another time, I showed up on time for my appointment but the wax tech wasn't even there yet!!!!!! Someone else had to service me. Again I waited longer there than I needed. Big turnover over on waxers. I would not recommend if you like consistency and want your appointment time to be honored. I will be finding another place as soon as my subscription is done.

First of all, great website with all the pricing and necessary information. I was easily able to…read moremake an appointment for the next day. My preteen daughter wanted to remove her underarm hair and we opted for sugaring with Angela and were very pleased with the whole experience. Angela was friendly and gentle and had us in and out quickly and satisfied! Highly recommend!

Had an AMAZING Sugaring with Angela!!! She made the experience a pleasure! I'll definitely be…read morereturning. If you're looking to get sugared, PLEASE LOOK NO FURTHER.