The club is OK. The…read morecancelation process is abusive. "You have to come in." "You have to do it online." No one at the 800 number answers--just never-ending "on hold" music. "You have to send an email." "You have to register at our website first, just so you can cancel." Pick one. Aggravating in the extreme.

I originally left a Google review about the club's growing focus on supplement sales and overall…read moremismanagement. I wasn't complaining about anyone personally -- just the aggressive sales culture. I received the same generic response they give everyone, with no follow-up or concern. Shortly after, I submitted a cancellation request for my training because I no longer felt comfortable with how the club was being run. At that point, nothing was escalated -- I was willing to finish out the month and pay my upcoming charge. Then I learned the trainer I had been working with would no longer be allowed to continue through the end of the year. When I went to speak with Will, the regional manager, he argued with me about supplements, dismissed my concerns, blamed others for my opinions, and spoke to me very condescendingly. I still planned to finish the month despite that interaction. The next day I was told the trainer was officially gone, and management immediately tried to push a reassignment on me without acknowledging anything that had happened or how uncomfortable I already felt. Evann contacted me as if nothing had occurred, even though he was included in the same emails where I clearly stated I wanted to cancel. It felt like pressure rather than customer service. Then Stephen, their boss, emailed me only to dismiss everything again -- denying that anything had materially changed, refusing to acknowledge Louisiana law, and insisting my "requests would not be met." Throughout this situation, I've been ignored, talked over, blamed, and treated with complete disrespect by management. What started as a simple desire to cancel training has turned into me wanting out of the entire club. I am filing complaints with the Louisiana Attorney General and BBB. Members deserve a gym that values them, listens to concerns, and follows the law. Unfortunately, this is not one of those gyms

I joined after realizing my old workout routine had gotten stale. The gym has a good mix of…read morestrength equipment and cardio machines, so it was easy to switch things up each visit. One of the trainers even gave me a few pointers on improving my lifting form, which made a noticeable difference. After a few weeks, I found myself looking forward to workouts instead of treating them like a chore.

It's finally here! I've been stalking, following and patiently waiting for Hub City Fitness to open…read moreand in fact, joined sight unseen. I went in and toured when they opened and I am so impressed. There's an indoor track so you can run/walk where it's not one million degrees outside and a basketball court as well. If treadmills are your thing, there a plenty of those as well as elliptical machines, bikes and the like. The ladies locker rooms are positively spa like and I love all of the motivational quotes all over. I really wish they had a sauna, but fingers crossed they'll add one sometime in the future. They are open 24/7 but staffed only 8am to 8pm Monday-Friday and 8am to 4pm on Saturday. See y'all there!

Everything positive that you have read in the reviews over the years about Red's is true…read more Unfortunately, Red himself passed away and much has changed. It is so apparent that some important standards left when he did. It is still a fabulous facility that is very well equipped. Everything that I can point out as a negative can be traced back to staff not doing their jobs. I can remember back when Red had a courteous staff that kept everything picture perfect. Now when I go in, it pangs me to see dirty towels strewn about the facility, trash cans overflowing, garbage on the floor, etc. Unsupervised kids is another problem. Inattentive staff compounds that issue. Not long ago, I witnessed a kid jumping down from a second floor walking track so his friend could film it. It was in full view of the front desk, but their attention was on their phones. I tried to report this to another staff member who let me know that it wasn't his area to deal with. I would hope that they would get on the ball and bring the facility back to its glory. If you can't do it for the members who pay a premium price to go, at least do it to honor the man who brought one of the greatest gyms in the country to Lafayette.

I've been working out And hanging out here for many years. Everyone who works here is very nice and…read moreit's very kid friendly. There's so much to do. You can never get bored all in all I recommended all my friends.

A really beautiful gym with all the amenities I need to get ready after a workout. They have a…read morecardio room, cycle room, weight floor, stretching area, pool, tennis courts, and a restaurant. The women's locker room has a dry sauna, wet sauna, and a whirl pool. The Daycare room is small but the staff is wonderful.

Giving this a two because I have been in City Club before and the area is absolutely beautiful, but…read moreI have never stayed there. There are many shops/restaurants around, and I have been to their spa. I tried to stay at the hotel for a weekend when I was coming into Lafayette again, and the communication is absolutely horrible. I called 4 or 5 times--left messages with no call back, and once I finally did get in touch with someone they said hello and hung up on me. I went to book online also and their site kept giving me glitches. 4 stars for the area, but really only 1 star star for the communication. Don't know if it is better service once you actually are able to book a room.

If you or someone you know has a child with special needs, especially a child who is profoundly…read moreautistic, nonverbal, or requires additional support, I strongly recommend staying away from the Cajun Fitness Youngsville location. When we signed our daughter up for the daycare center at Cajun Fitness Youngsville, we explained her disabilities in great detail. We made sure the manager and the employees understood exactly what to expect from her and what her needs were. We were specifically told by the manager and two other employees that they would have absolutely no issues caring for her for the 30 to 40 minutes we needed to work out. The first two times we brought our daughter, I had to take her out of the daycare early. That, in itself, was completely understandable. I know my daughter can sometimes become overwhelmed, and I understand that caring for a child with special needs can require patience and flexibility. The third time, however, was extremely concerning. Two teenage employees came out onto the gym floor with their phones pointed directly at me while they were on FaceTime with the manager. The manager was lying in her bed, in the dark, at 4:00 in the afternoon, while having the employees hold their phone in my face so she could talk to me half asleep. The fourth time was the final straw. After I finished my workout, I went to pick up my daughter. There was one teenage employee alone in the daycare center with the children. She was sitting approximately 10 feet away from my daughter and repeatedly yelling at her. My daughter was not doing anything that warranted that kind of response. The employee did not see me because her back was turned toward me. I simply said, "Please do not yell at my daughter." The manager then came up behind me with an incredible amount of attitude and immediately told me, "She was not yelling at her." I told her that I was literally standing there and had heard the employee yell at my daughter at least three times before I said anything. Another employee sitting at the front counter then began raising her voice at me and said, "I have an autistic child." I responded, "Then you should know that yelling at them does no good." She replied, "I'm not going to argue with you," while sitting at the counter eating. What bothered me most was that instead of acknowledging my concern or taking responsibility for what had happened, the manager continued to defend the decision to allow a teenage employee to repeatedly yell at my disabled child. We left the gym immediately. After that experience, we began going to the Cajun Fitness location in Broussard instead. I want to make it very clear that our experience at the Broussard location has been completely different. Our daughter has had absolutely no issues with the daycare there, and the employees have been wonderful with her. Today, approximately a week and a half after the incident, the manager from the Youngsville location called us. In an extremely rude and disrespectful tone, she informed us that our contract had been terminated and told us that if we came back to any Cajun Fitness location, she would press trespassing charges against us. When my significant other explained that he had been a member there for years, her response was simply, "Oh well." This is especially frustrating because we did not continue going to the Youngsville location after the incident. We simply chose to take our business to another Cajun Fitness location where our daughter was comfortable and where we felt she was being treated appropriately. We also attempted to address the situation before speaking with higher management, but nothing was ever resolved. I am sharing this because I want other parents of children with special needs to be aware of our experience. If you have a child who is autistic, nonverbal, profoundly disabled, or otherwise requires specialized care and understanding, please think carefully before trusting the Youngsville Cajun Fitness daycare with your child. Our experience at Cajun Fitness Broussard has been completely positive, so this is not about every Cajun Fitness location. This is specifically about what happened to our family at the Youngsville location. Our children deserve patience, understanding, compassion, and appropriate care. Parents should not have to worry about whether their child is being yelled at, ignored, or treated as an inconvenience simply because they communicate or behave differently. Something needs to change at Cajun Fitness Youngsville. I am sharing our experience so that other families can make informed decisions about where they choose to leave their children.

Horrible staff nice gym trainers are good management is the worst I've ever seen I'm a personal…read moretrainer I been to many gyms and the way they handle things there is so unprofessional also if you take a look at them none of them look like they ever took a step in a gym how is anyone supposed to have confidence in a. gym when there management doesn't believe in the lifestyle themself and on top of that they decided to kick me and my girlfriend out because they couldn't handle her autistic daughter disgusting

First off - this place need serious help. The women employees are great, but the 2 young men…read moreworking there are full dick heads. You can tell that they couldn't make it offshore so they decided to go here. Their telling you to eat healthy while they eat pizza. The coarse is over kill. I can see having a young guy do 900 stairs but an OIM that's 50 years old is terrible. Half the things that you have to do , you will NEVER have to do offshore. If your heart rate gets to high, you fail and go home. I recommend not sending any employee here. Send them somewhere else . I enjoyed Chanell coaching as she seems to be the only one with any common sense. Again- do not send employees here- out of 15 guys we had 15 bad reviews. Expect to at least be there 3 hours of going up stairs 47 times.

I love the pool!! You can do water aerobics with a class or go on your own and swim laps or do your…read moreexercise routine at your own pace.

I've been going here 4 years now, at least. I go to small gyms due to the sheer amount of…read morepersonable service I get. I feel safe going there at night. There are outstanding, understanding coaches who listen and meet us where we are at.

This gym used to be clean, equipment maintained, repairs made. The last 6-12 months we have seen a…read morehuge decline. Many of the shrouds on the machines are badly cracked which makes selecting a weight hard. The free weight section is too small during peak hours. Try not to break an axle in the parking lot! Though not their facility, leaseholders should complain loudly to owners. The owner and staff have always been very friendly.

Great instructors, lots of class times and welcoming environment! I have been going to Club Pilates…read morefor 5 years now and it never gets boring-

Lovely facility and nice people. Unfortunately I am hard of hearing and even with my hearing aids…read moreon I could not hear the instructors. When I had to quit because of this (and not being able to find an available classes) they told me I HAD to pay for another month because it's part of their cancellation policy. I'm very unhappy about this and won't be returning to Club Pilates nor will I recommend it to others.

This location is convenient to my home location. I enjoy the cleanliness of the gym. I enjoy the…read moremusic level, despite the music choice at times. I do have a complaint about lack of friendliness in some of the staff. There is a young man who works in the morning that rarely ever greets anyone. He is usually on his phone, whether he is standing or bent over the counter. I find it to be a lack of service when this happens!!!! Also, you have at least 2 hand sanitizer in need of batteries so we can receive hand sanitizer. The locations are by the mens restroom and in the back free weight area by the fllor mats. Positive side....there are a couple of ladies on the weekend crew who are absolutely outstanding. They are always friendly and seem genuinely excited to see people come and send encouragement as people go!!! This is the service that causes me to refer the gym to others. Overall, I really enjoy my time at this location as it has everything I need to be successful in my fitness journey

Visiting Lafayette for the 2023 USA Boxing National Championships and we needed a gym to train in…read morewhile here. The location was great and easy to get to, the facility itself was amazing, clean, spacious and the staff that tended to us that evening was amazing. 1000% better than the Planet Fitness gym in our city.

Don't come to this gym too much. It's stressful, and eventually you might Snap…read more If you need a gym in Lafayette then there's not a lot of good options and this is probably the best one there is. It's cheap and it has great equipment and you can access it whenever you want, even though the staff hours are very limited. So for this reason I would say that it's way better than training at one of those expensive gyms and paying for more things that you don't need and way less of the stuff that you actually really do.

nice staff, clean place, no hassle workout experience. I only went to use the rowing machine a few…read moretimes a week. It broke and wasn't fixed so I quit.