Horrible customer service. My prescriptions are hit or miss if they have them in stock. Lady with…read morethick accent calls herself giving me a courtesy call of medication not being in stock and don't know when it will be in stocked. When asked what other pharmacy had medication in stock? I was told to call around and let them know. It is not their job to look at their other Walgreens. I guess she could not locate or see the other stores availability of medication nor attempted to find another option. That is suppose to be the customers job to do. Switched to CVS pharmacy instead. A bigger chain of pharmacies and had no problems doing the leg work and calling Walgreens to transfer everything over. Did not ask me to do it for them. Walgreens officially lost my business. Customer Service is not what they do. Sincerely, Irate customer.

My friends and his wife went in to gather their pictures for a very personal matter. When they went…read morein, they were accosted by an extremely unprofessional employee. The attitude this employee gave was what some people may call egregious behavior. Do not recommend!!!

I came late for the Covid test and they still let me take the test…read moreA bit distance from Philadelphia but always have close date Covid-19 test appointment for me

Ok... These guys are fantastic. I can not tell you how much money I have saved going to Lansdale…read moreRX. They know their business. The other pharmacies were ordering a prescription though Medicaid Part D costing hundreds of dollars each month. Lansdale RX knew to order the drug through Medicaid part B, with a $0 copay. Thanks Lansdale RX!

they have been my pharmacist for a couple decades. when I owned spring house animal hospital they…read moreALWAYS help me, my hospital and my clients. Good people that are so helpful

I can't say enough good things about this pharmacy. They are extremely helpful, friendly and if…read morethey don't have what you want they can probably get it for you it for the next day. Added to which the store is extremely clean and they also have a gift center which comes in useful. All the staff are friendly and I wouldn't dream of going to another pharmacy.

Totally rude staff at this pharmacy. My cat requires an asthma treatment using a human inhaler, and…read moreI made several attempts to fill her pricey prescription using a GoodRX coupon which they insisted I couldn't because she was a pet. I showed them the FAQ page on GoodRX that specifically said they honor pet prescriptions. I asked if they would at least check to see if it worked, so they tried the coupon and arrogantly handed it back to me and said it didn't. When I tried to understand why, they acted totally disgusted and said "it just doesn't." When I asked why they were speaking to me so abruptly, the pharmacist stepped in and explained that I needed a specific number from the vet on the prescription. What she didn't tell me was that all she had to do was call my vet to get that number. It was almost like they were determined to prove me wrong and taking pleasure in it. After feeling defeated and tired of the fight, I went to the Rite Aid on Broad St and the pharmacist there went above and beyond to help me communicate with my vet and get the required information so that I could use my coupon.

I don't quite know what else one would expect when visiting a rite aid, cvs, or Walgreens. Although…read moreI prefer cvs for my basic needs, this rite aid is in a very convenient place and does an adequate job. Inside it is clean, bright, well organized and the staff is as friendly as I expect them to be in a pharmacy. There is not much else to say unfortunately, but as of now I have had no bad experiences. I feel indifferent about this rite aid, which is how it should be

Possibly the nicest staff I've ever come across. Both the pharmacy and front counter. And it's…read morecrazy clean. I used to go to the one in Flourtown which was equally clean and kind. I was upset to leave that store behind, but we're so happy with the Kulpsville store. I should also note that the photo lab is very well run. I've gone in there for enlargements and they also work with me to get the best final product. Such a well run store.

For a week they said my prescription would be in the next day. Now they say they can't order it…read more Pitiful.

I have been using this pharmacy since I moved to the area 10 years ago. The service in the last…read moretwo years has been bad,and seems to be getting worse. The management use to be very helpful. The pharmacy dept is beyond rude. They behave as customer are intruding. They have recently cut down their hours. I will be finding a new location. There is no need to be treated rudely by head pharmacists or any other staff.

Not sure why all the low ratings, I just had a great experience there. The staff at the front were…read morevery friendly and pointed me to the right direction for some odds and ends. We had a nice conversation about the Phillies and Philly sports in-general. The Pharmacists in the back made sure I got the right prescription and even called other locations when one, hard to find medicine, was out of stock. My other prescription was filled in a timely manner. All and all, I walked away satisfied and was even turned on to a new snack (recommendation from the gentleman in the front.

I had to go to this CVS, my old one, bc they would not transfer all of my mother's prescriptions to…read moreher new one after we moved.. She is 93, has severe dementia and is wheelchair bound. Leaving her alone is a big concern. I go to this cvs to pick up 2 prescriptions for her. It is 30 minutes away. When I arrive at the drive through they filled 1 prescription correctly and another incorrectly. I was told it would be 20 minutes to fill the right one. I park in the lot, wait 20 minutes and go back only to find they filled that 2nd prescription incorrectly AGAIN. They told me it was going to be another 20 minutes to fill the right prescription. I explained the situation about my mother and told them I had to get back to her right away as she cannot be left alone any longer. Then some nasty pharmacy tech comes out and tells me that it will be another 20 minutes again. I explain again my mother's situation and she could not have cared less. She said I have to wait 20 minutes or not get her needs. I said I would not move my car until I got the prescription, that my mother had to have them today. She threatened to call the police. I told her that I was going to come after her by lodging a complain with CVS headquarters. She shrugged her shoulders and slammed the widow shut. I confess after she slammed the windows I did call her a beyotch. The cops came and even then they would not give me my mother's pills and banned me from the store. She lied to the cops and her boss and said I physically threatened her which I NEVER DID. I don't physically threaten people. When I got home my mother was on the floor, all curled up and crying because she forgot where I was. After I called CVS customer service they got the prescription transferred to the store near our new home..... this is not the first time there was a problem with this cvs. Patronize this store at your own peril. They are unprofessional, nasty, liars and do not deserve to be around decent people. The manager won't even ask for your side of the story. Beware of the tech in navy blue scrubs. She is short and doesn't have an ounce of empathy.

Unable to contact pharmacy on telephone. Pharmacy uses robotic call center…read more .......................

Great Pharmacy! I love supporting the mom and pops locations! They know who you are by name! Great…read moreservice!

Once again Ram saved the day. He got us the medication my daughter needed when there were…read moreroadblocks. I go out of my way to use this pharmacy because of the exceptional and caring service. I can't recommend this pharmacy enough.

Horrible customer service and completely, unacceptable rude cashier mid-day shift. Argued with me…read moreabout coupon that clearly worked in the end. No apology either. Has such a bad, negative attitude and should definitely not be customer facing. Will no longer shop at this location. 2nd time I was treated badly by this employee. Just lost a customer. Will tell others not to shop at this location!! Would give 0 stars if I could.

From the owner: Rite Aid’s mission as a Pharmacy in Lansdale, PA is to improve the health and wellness of our…read morecommunities through engaging experiences that provide our customers with the best products, services and advice to meet their unique needs. Customers confidently choose us first for their everyday health and wellness needs because we consistently understand and exceed their expectations. Come visit Rite Aid's Pharmacy in Lansdale at 1856 North Broad Street to see how With Us, It’s Personal.