This store is one of this towns best Charity Shops. I've scored countless times, just with a quick…read morewalk through and something caught my eye. I've found high-end fitness wear, like-new jeans, brand new bikinis (tags and hygiene tape still in place), quality art supplies, even a classic Rocky Mountain bike, with new Conti tires! The volunteer staff is friendly - if you're a polite and respectful shopper. I'd avoid the Saturdays where they sell the Window Items. People get pushy in the line, are rather creepy and kind of manipulative. I had to do it for a friend one day - never again LOL! Other than that - GREAT place to find excellent stuff.

Everybody is treated with dignity here, you don't have high prices or intrusive discriminating…read moreemployees such as vastly displayed at our Courtenay Value Village .. we see often social workers, people who work downtown and families snagging deals with nearly new affordable items If you are ever in a crisis TGTBT is happy to help! years ago, I directed a woman freezing in the snow by tapping on their window after hours they gave her a coat, mittens, toque and you're treated with dignity, thank you TGTBT for the memories and hopefully your new building will bring even more!

A very very nice thrift store with very good and cool staff and very very good customer service and…read morevery strict COVID-19 safety policies. My only complaint is not enough selection in clothing but otherwise it is all good.

Not sure what is happening, but most of the temporary (?) floor staff don't make eye contact, move…read moreslowly and belligerently, don't speak English and are completely unhelpful while gathered in groups chatting/whispering amongst themselves in some other dialect. *The 'steady' local staff are working hard and usually converse with customers, smile, and get their jobs done. People working on the floor - should be approachable, clean, efficient & speak the language of the country they are fortunate to be living in. ( I don't care what colour your skin is, so don't go there. It's rude even if you were speaking a Germanic language with blonde hair and blue eyes.) No change rooms & self serve. BAD call. There is so much theft going on right before your eyes at the self serve - so the end of the change room is NOT because of this. Bring Cash and you'll never wait in the long lines! :)) Prices are getting WAY too high. You can find brand new, good quality, brand name clothes now for the same price - as some of the items on the shelves and hangers here. Makes being environmental more costly and a real chore now. But that was never the goal of this store any way. Kinda done with this place.

I bought a $50 real silver ring from them (not second hand) and it broke in just over a year, and…read morethere is nothing they could do for me. I was very disappointed; I think $50 real silver rings should last longer then 1 year! Unfortunately I had just bought another one from them; I am hoping this one will last longer.

Blue Toque is amazing! If you know what you're looking for and the value of what you're looking at,…read morethere are some incredible deals to be had. Everything is priced fairly and the staff have some kinda weird mental inventory thing going on and can direct you to every nook and cranny of the store to discover EXACTLY what you need. I often walk in for one thing and walk out with an arm load of things I didn't know I needed! In that regard, the place is dangerous!

Why buy new? The Blue Toque has a mind boggling cross-section of sports gear. If you are buying,…read morethis should be your first stop. And if you have sports gear that you are not using anymore, consider selling it there (consignment). They also have some new stuff (surplus) on sale. The staff are knowledgeable and helped me buy my downhill skis.