Very bad customer service I don't advise anyone to go there…read more They schedule appointments for me and then they give me receipts with different dates

I have been coming to this facility for over 3+ years, with maybe 1 or 2 cancellations. for Dr…read moreStrvihesky (endocrinologist), she is sweet and does what she can. The front desk quite the opposite, after yesterdays encounter and today's I have decided to leave. They called me 6 days ago to remind me of my appointment, great, appreciate that, but then they go "did you get blood work done?",I haven't seen her in months due to the covid. So how can i go get blood work, and then they tell me only labcorp is doing blood work, i look at 5 different locations, none had any times for me to get my blood done, before my appointment. Receptionist basically said it is my fault?! She goes would you like to reschedule? um yeah, why would i go just to say hi. I then ask at this point i still prefer doing Webex, said "cant happen" because "I" am cancelling the appointment. I just hung up, can't deal with stupidity. Called again today to make sure they cancelled the appointment. Asked to send blood work (i knew that wasn't going to happen) The doctors seem great, front desk is quite horrible and lynhdurst office, is 10xs worse with their receptionists. Ask questions and get "uh i have to talk to people groan before the response" Also if you need your documents for any other reason besides them, expect a song and dance, cause you're not getting it

My brother is a patient of Dr. Jackson's and he's been very happy with the quality of healthcare!read more

A truly great man and doctor. You will not find a doctor that actually cares about your health more…read morethan Mr.Jackson. While some people complain over small waiting times, it is because the doctor does not rush you, actually listens, responds and works with you. If you are looking for a real doctor and not just someone to throw meds at you, Dr.Jackson is the man for you. Genuinely the best doctor I have ever been to, and undeniably the one who cares the most.

Excellent care. Very attentive. This doctor helped me when I had a cancer scare that proved to be…read morenothing - thank GOD! Her care was a GOD- send.

Worst ever doctor visited in USA, the doctor doesn't even have the curtesy to call back and inform…read moreabout the issue that i visited for. She charges an hefty amount for the sloppy job she does. Never visit this doctor!

I made my appointment, confirmed it and everything. I go to the office and it's closed. I did not…read morereceive a phone call or email about my appointment being changed. No one answered the phone even though it is still regular business hours. You can't even leave a message. I'm confused, disappointed, and a bit annoyed.

The receptionist was so rude, I don't understand why because I am so polite. I didn't end up…read morebooking an appointment because of this unprofessional behavior.

I started out years ago with Dr. Rodriquez and when he left I switched over to Dr. Anabel Agcopra…read more Both doctors were fine. The biggest problem with this place, is trying to reach the office by phone. A few weeks ago I tried to reach the office and my call was always answered by a call center. They took my information and promised me that I would get a call back from the office. This never happened and I left several messages with the call center. This has happened several times in the past also. The funny thing is when you go to office it is filled with girls in the reception area, just talking to each other. I am fed up and will try to find a new doctor within the Optum network.

Customer service is beyond terrible. Unless you speak Spanish, I don't recommend this place at…read moreall. I got a call with blood work results.. When I asked the rel questions regarding the elevation of my bloodwork all she would respond is "Yes".  I do not believe she understood what I was saying. I find it very unfair to patients to have someone who does not speak fluent English call me to review my blookwork.  She clearly did not understand what I was asking her.  I went to the doctor with concerns about my health.   I then called the office back and requested a copy of my blood work.  Everything is not fine as stated by the rep. I highly recommend that you not have nurses who are incapable of speaking the language fluently call patients and make their own medical assessment.  Based on her assessment I would need no further follow up.  My bloodwork speaks for itself.  Ignoring it would only harm my health even further. Extremely unprofessional and unpleasant.

The most intelligent, thorough and caring primary care doctor in the state of New Jersey. I'm a…read morepharmaceutical rep and have covered almost all of the state and NYC, and I can attest that Dr Pondo is the best of the best. He is so knowledgeable about every disease state, and will walk you through the science behind what is going on in your body. He is so thorough and gets to the bottom of your ailment. He is not one of the doctors who will let you walk out the door without an answer! And his main priority are his patients. He is always going above and beyond. Cannot recommend him enough! I moved from the area and drive an hour north to see him!

Kind and intelligent Dr, always concerned and has an answer, Very reassuring as well. His…read morereceptionist is always helpful and accommodating,