Sarah is the best! Great conversation AND hair cuts! I haven't stopped going there since I found…read moreher.

Goodness Sarah is so wonderful She cuts my hiar and gives me coule too I will use her foreverread more

I found Piper through Facebook and man I'm so happy I found her! She did an amazing job on my hair!…read moreShe was so great! So kind and friendly! Honestly the whole salon was so kind! They knew everyone by name as soon as the walked in! They had complimentary drinks and a bite to eat! I don't think I'll be going any where else from now on!

Long-Time Client Left Feeling Undervalued and Underserved…read more I've been going to Hair Artists for nearly two years and have generally had positive experiences, which makes this most recent visit especially disappointing. Along with writing this review very difficult to write. On my way to my scheduled 1:00 PM appointment with Ren, I received a call asking me to arrive 45 minutes later because she was running behind. I later learned that the delay was due to the previous client arriving 45 minutes late. This was inconvenient for my schedule, so I called the salon to let them know I was already on my way. I was told they could "accommodate" me, which was frustrating, as I was the one arriving on time for my scheduled appointment. Before I even arrived, the situation had already created stress. Upon arrival, I was informed that my appointment would be changed from a wash, cut, and style to a dry cut so they could move things along more quickly. This was not what I had scheduled or wanted. Essentially, I was being asked to adjust my service to fit their schedule, with no real benefit to me. Nancy at the front desk mentioned, "We'll only charge you for the cut and blow dry--it's a $20 savings," but this did not reflect the experience I had booked or expected. In reality, it wasn't a true discount, as a blow-dry in place of a full style is already priced lower--at $20 cheaper --so while it may have sounded like a savings, it wasn't one. At that point, I felt like I had to accommodate the situation rather than receive the level of professional service I had booked. I came in expecting the time, attention to detail, and overall experience that have kept me returning to this salon. Instead, the appointment felt rushed and transactional, rather than thoughtful and client-focused. I ultimately agreed to the dry cut, even though I would have preferred the wet cut (as my hair was filthy). The experience felt hurried, and the quality reflected that. During the haircut, Ren told me that the previous client had arrived 45 minutes late and that she had just started her service when I arrived (on time), which raised the question of why that delay was passed on to me rather than managing her previous client differently. This is also not the first time I've experienced scheduling issues. At a prior visit, my appointment was delayed by 30 minutes because my stylist arrived late. Unfortunately, this pattern made this visit feel even more disappointing. What had previously been an enjoyable and satisfying experience felt stressful and frustrating this time. I left feeling as though I was the inconvenience rather than a valued client who had arrived on time and deserved the full service she had scheduled. I do want to acknowledge that the salon manager handled the situation professionally--my service was fully credited, an apology was given, and assurance was given that the issue would be addressed. I appreciate that effort. However, the overall experience was already impacted, and it has made me reconsider returning.

Go and see Michelle, if you are looking for a talented hairstylist who not only performs a master…read moreskill, but also treats you as the VIP to care enough about your individual hair type and meet beyond your expectation. I got my hair cut by Michelle today, and it went GREAT! Michelle was very patient while communicating with me about my new look, and offered some good advice. She paid great attention to the details, made sure that my hair style looked perfect from each angle. I am more than happy to finally find Michelle to take care of my hair from now on. Why did I choose Michelle? As an Asian, I constantly experienced disappointing results with the high-rating hair salons, and most of my previous hairstylists seemed to ignore the fact that I have a very different hair type. Since I am new to Westerville, I followed Yelp rating and checked out a few local hair salons, including "Bon Cher". Not like other hands-full hairstylists in other salons I visited, Michelle welcomed me immediately upon my arrival, made efforts to squeeze the time from her busy schedule to listened to me. After I raised my concern, she looked at me closely and carefully, summarized the features and problems of my hair. I had to say, she really knew my hair! "Don't worry, I can handle your hair", she smiled with confidence. I knew instantly and instinctually that she could deliver what she promised. And I made the right choice!

Just needed a change up from my hairdresser of 10 years. Saw reviews on Jacqui and booked an…read moreappointment. She sat with me and looked at photos I had pulled from pinterest (her suggestion) and decided what would work with texture of my hair. She really listened me. The process took 4 hours but WOW the results were amazing. Honestly I feel 10 years younger! And a huge plus it was not as expensive as my previous shop. I'll definitely be returning to Jacqui.

This is a pretty little salon. I had a wonderful wash, cut & style by Kylie. I will definitely…read morereturn when my hair gets too long. There was only one other stylist/client duo in the shop and we were all wearing masks. There is street parking, and a small lot behind the shop.

I have been going to Salon Local for a few years now. The salon itself is nice and conveniently…read morelocated. It has a small parking lot in the back. On the rare occasion that it is full, free street parking is available. I've always seen Laura for my haircuts (she specializes in haircuts for men). She gives a high-quality haircut at an affordable price. She's friendly and easy to get along with. You're able to book an appointment online which is a big plus for me.

Although I have been to Lucky 13 once before and had a wonderful experience with another stylist, I…read morewas in yesterday for my first cut with Hannah. A friend of mine at work whose curly locks always look fantastic recommended Hannah, and boy am I ever glad I took her recommendation. I have a Ouidad stylist in Scottsdale who I see every year or so, and I had been going to Ambushed for the last several years with mediocre results (it was also extremely costly and the owner has no consideration for your time and doesn't own up to her mistakes - do not go there). As I was sitting in Hannah's chair, I could see the transformation of my 4 1/2 month growth with every snip. She blended the shelf that I had been complaining about to the owner of Ambushed and my hair now actually looks like it's a seamless style. I am in love with Hannah and would have hugged her on my way out, but social distancing would not allow. I have already scheduled by next appointment for September. Hannah is, without question, the second best curly hair stylest in the COUNTRY. Thank you so much!!!!

I needed a trim prior to a wedding and couldn't get in with my usual curly salon when I stumbled…read moreacross Lucky 13. I was excited to find another place that offers curly cuts/Deva cuts and thought this could be a great alternative when in need. They got me in within a week for a curly cut with a woman who I'll refer to as "J". J had good reviews on yelp so I gladly accepted the appt. Upon arriving, I told her that I only wanted a dusting and she even agreed that my hair was very healthy and barely needed trimmed. I explained that I'll be getting highlights in the next few months and that i don't want to cut too much right now because I'd plan on cutting after the highlight appt (due to the damage processing can do to our curls). She acted like she understood (or At least i took it that way) and she spent about 10-15 mins cutting my hair. I felt like she was cutting a lot but couldn't see from the chair to the mirror (plus the lighting was very dim) so i didn't know for sure. I opted for no wash/style after the cut because i was just kind of bothered by the whole thing. I got up to look at my cut and saw way more hair than I'd expected on the floor. I said "wow, you cut a lot of hair off" and she replied with saying "you have a lot of hair". I didn't think that much more of it at the time until I got home and saw how much shorter my hair really was. While I don't think the actual cut itself looks terrible, I'm very upset by how J completely disregarded my wishes and cut a good 3"+ off my hair. Other curly girls will especially understand why it's so upsetting to have a stylist unexpectedly cut off so much hair. Growing curly hair is a lot of work and i think a lot of us struggle to get to a length we're comfortable with. Thankfully, I was able to get in with my usual salon to fix and re-shape my hair this week. J seemed like a nice person but obviously not a good listener. Plus, to completely disregard a clients wishes is unprofessional in my opinion. I'll include some before and after shots. ** Update: While having this hair "trim" fixed by my usual salon, they noticed that J ruined all the layers that had been in my hair. Where there should be long layers, there were some of the shortest. It was all backwards. So now I'm questioning if J truly knows how to cut hair? Or was she just incredibly careless with me? We had to do damage control and cut more just to even out the damage she did to my shape. I wish I would've known that a simple trim would turn into a huge haircut. I would've better mentally prepared myself.

I was so happy to meet MiMi! She was kind enough to fit me in on short notice after I had a haircut…read moreand color that I was really unhappy with. She immediately knew exactly how to tackle everything. She did such a great job reshaping the cut, correcting the color, and making everything look much more natural and blended. I especially appreciated how thoughtful she was about the color and my grays so they will blend, which means much less maintenance down the road. She was friendly, knowledgeable, and clearly hardworking. I left feeling like I had my hair back. I'm so thankful she was able to help and would definitely recommend MiMi to anyone looking for a talented stylist.

We had the best experience at Mimi's hair salon. I brought in my 6-year-old twin daughters and…read moreAthena took such good care of them. She did exactly as the girls wanted and was so patient and kind to them. I highly recommend Athena and will be a returning customer.

I have been getting extensions for about 5 years now. I wouldn't think of going to anyone else…read moresince I discovered Tammy. Her talent for matching up the desired color with your extensions is just incredible! Tammy is the package, a true artist, and actually kind of fun too!

I HIGHLY reccomend Tammy!!! I have been getting nbr hair extensions + beautiful color done by Tammy…read morefor 4 years now!! I attached some photos of just a few of my beautiful extensions done by her throughout the years! For over 4 years now, I have had SEVERE hair loss from health issues... to the point where as you can see in the 1st photo, it was NOT looking good. I got to the point where I did not even want to look in the mirror, I had zero confidence. But thanks to Tammy's skills - I have permanent hair extensions now that only need moved up every few months!! And the confidence I feel with this beautiful hair is A-MAZING!!! The best part - is that unless I tell people I have them in, NOBODY knows they're hair extensions thanks to her. I have lots of hair loss still 4 years later and LOTS of breakage & I will never not have extensions in!!! I'm so happy I was referred to Tammy 4 years ago - she has truly changed my life & confidence!!! And she always gives me the exact color I ask for! I also recieve constant reminders of our appointments each time which is super nice! The best place to sit back & relax while getting your hair done, and Tammy even has a smart TV for you to watch or listen to whatever you want while you're getting all pampered up!! Thank you for changing my life, Tammy! You're so good at what you do ‍

Tabitha is amazing with color! Her pricing is fair and she spends enough time to listen to her…read moreclients and really gets it right. Love the designated greeter (Todd the dog) Super cool shop Super talented stylists!

I was looking for recommendations on the upper Arlington Facebook page and TF salon got the most…read morevotes. I made an appointment with the owner, Tabitha; and she was exactly what I was looking for. I have complex bangs and she knew exactly what she was doing. That's almost impossible to find in Columbus. The salon is conventionally located next to Starbucks on Tremont ... another big plus!