UPDATED 8/13/26: the salon called me after this review and refunded me the overcharged hour plus…read more20% of the hour since I tipped on the four hour amount. I appreciate them making it right. Be sure to double check the amount before check out. ### I unfortunately left disappointed after a decent first experience in the salon. They quoted me initially during a consultation for 3 hours from 1-4pm. When I arrived for my appointment, my stylist took me 20min after my appointment time started as she was busy with another customer. We ended the appointment at 4:22 and I assumed it would still be 3 hours given the delayed start. The receptionist pulled the price up to have the stylist confirm. The stylist shrugged and said "we started a bit late but that's fine." Then I saw the price and they added a full hour to the total price. After tip, it was over $460. Given it was my first time I felt overwhelmed and didn't say anything and cause a scene. I regret not speaking up in the moment. However I don't recommend people go here as they may do the same to you. I won't be returning.

I have been going to RPS for over 3 years and have seen quite a few stylists over that time…read more They're all great and everyone's super friendly. I was so stoked when Skyler came back since she's the stylist I like to go to the most. RPS isn't cheap but I treat myself to it and every cut I get is well worth it. I always get compliments from people after I go. I also like reading the vintage comics in their waiting area. Just a nice place all around !!

The summer humid weather in North Carolina is not ideal for those of us with curly frizzy hair. I…read morebooked my daughter and I blowouts here to get us thru the heat and humidity. I had grabbed two 3pm appointments, but got a call the day before that one of their hair stylists had called in sick so they'd have to do a 3pm and 3:45pm appt. Not ideal to sit around, but we were tired after a duke tour so fine to just sit around and rest. My daughter also walked around the shopping center for a bit while I got my hair done. Morgyn did a great job, although took a little longer for her to get our unruly locks straight in comparison to our blowout bar at home. I do think back at home they are just used to our hair and we are usually in and out in 25-30 minutes. This took a full 45 minutes. However, the finished product for both of us was great and many days later it still looked great even with all the heat and humidity. We try to rock those blowouts for as long as possible (thank you dry shampoo!) and this held up to the test!

They do a good job. They are convenient. Addison does a wonderful job on my hair. The membership is…read moreworth it!

This place is a hidden gem. My daughter (3) and I both get our hair done here. I love that they…read moremake it super easy to book and reschedule appointments AND they are super gentle with her hair. We manage wash day with no tears! Everyone is super friendly and the salon is very pleasant.

First experience was ok, second time left my scalp dirty & blowout was $88 ( increased prices…read morewithin a month) ridiculous don't waste your time or money

My daughter and I were too weak after doing Thanksgiving dinner to even do our hair on Friday so we…read morecalled BLO for an emergency wash and blow dry. They managed to take both of us at the same time which was so nice. I love the airy, beautiful salon and the southern hospitality as they ask what we would like to drink when we came in the door. Emily was my stylist and she did a great job, giving me a wonderful head massage as she washed my hair and then a superb blowout. We laughed about eating too much pie and had a great relaxing time. I will definitely be back to visit her each time I come to Raleigh! A very special salon

From being greeted by a welcoming front desk, and asked if I would like something to drink. You…read morefeel like your special. My stylist, Caitlin spent several minutes asking what I was looking from her in the type of cut I wanted. She listened and gave feedback based on my hair texture. We came to a agreement and in 30 minutes I left loving my cut. Thank you Caitlin, you can be assured you have now a repeated customer.

Sherri always gives a great cut, style, etc. She's a wizard at color too!…read moreThe other stylists are very skilled and the vibe in the shop is always positive.

My hair was pretty dry and needed a cut, but I wanted to preserve as much length as possible and…read moreTaylor did exactly what I asked for (and styled my hair so nicely). They got me in for a walk in appointment and it was a breeze. Really love this salon, everyone is so great and sweet!

Marcie saw me last minute! She was awesome! She specializes in blondes (and color!) she knew…read moreexactly how to treat my hair. She is also great with haircuts. She's up to date on the latest trends. She is professional, on-time and most importantly affordable! She had great color products too. She is located across the street from south point at salon lofts, near Nordstrom rack.

I cannot recommend Marcie enough! I came in to get the highlights I had done previously by another…read morestylist brought up and the front a little more blonde. She gave me exactly what I asked for, but better! I also asked if I could get my hair trimmed without booking it prior and she was so gracious and gave me a great haircut as well. Besides just the haircut, this was the most fun I've ever had with a stylist! She is so fun and I left in such a good mood, not just from the hair, but also from just being around her energy.

Do yourself a favor and get your next haircut at Arrow Studio. It's in a prime location in downtown…read moreDurham, and has a chic, open feel that reminds me of New York City (which is where the owners are from). The waiting area has a gigantic chandelier, and the front desk is made from a wooden art piece that also serves as a product shelf and changing rooms-- you have to see it to believe it. But you can't mention Arrow Studio without talking about how fantastic Tiffany is. She used to cut my hair at her last employer before opening Arrow Studio, and I happily followed her, even though my drive is a bit longer now. It's worth it. Arrow Studio has custom-designed units at each haircut station that houses all the stylists' equipment, but also has a pull-out shelf for any personal items you bring (sunglasses, cell phone, etc.). There's also a coat rack near the front, which seems mundane, but I can't remember the last time I went to get a haircut and actually had someone take my coat. It's the little details that matter. The biggest downside is that parking in downtown Durham can be a doozy. But don't worry! There are two parking decks right beside Arrow, and you can get your ticket validated after your haircut. Check out Arrow Studio next time you need a haircut, coloring or styling. It's a much-welcomed addition to the blossoming downtown Durham homegrown business scene.

I have nothing but fantastic things to say about this place! I am from NYC, and was visiting my…read moreparents for the weekend, and had originally booked somewhere else in Durham to do a dry cut and balayage and was called 45 mins before my appointment to be told it was cancelled. After doing some research, I called Arrow when it first opened at 9am to see if they could squeeze me in that day and lo and behold, they had space! My appointment was with Alex who is a Level 1 but honestly, if I didn't know that going into the appointment, I would have never known. She took the time to listen to exactly what I wanted, was super understanding and made me feel so comfortable in her chair. When it came to my cut, I had asked to dry cut it (I have naturally curly hair and I prefer stylists to cut it when it's straightened as that's how I normally have it styled), and it turned out perfectly. She kept my length, cut off the dry ends and it looks exactly as I want it to. The color - literally WOW. I have dark hair and I wanted something subtle and natural but still fun, and she did just that. I have never left any salon so happy and thrilled with how my hair looks. Alex, you are a gem and so fun to spend 3 hours with! My hair turned out so well, I will literally fly in from New York just to have her do it again. And my mom was so impressed that she's found her new spot (and a new stylist!) Thank goodness my other appointment got cancelled, I would have never found this amazing place!

The vibe of the salon is comfortable and welcoming. Received a fantastic haircut. Will definitely…read morego to the same business again for a similar service.

Highly recommend this Salon! They take you at your appt time. Very fun atmosphere. All the stylist…read moreget along so well it makes the experience fun. Skye is my stylist and I love her.

Terrific salon just too far for me! Service and pricing weee perfect. The salon is beautiful and…read morecustomer service exceptional.

Aiden did an amazing job on my so sad hair! He knew exactly what to do through my nervous ramblings…read moreof having bad hair. He made me look and feel like a rockstar!

Always a 10/10 experience. Everyone here gets along so well and the salon itself is a total vibe…read more There's no competition btwn hairstylists and you can tell that everyone loves to work here. I've had my hair cut and colored by many of the stylists here and I've always been able to trust each hairdressers expertise.

Lovely space. Elizabeth was very thoughtful and listened to what I wanted and my concerns. They…read morecharge by the hour, which makes sense.