I walked in on Thursday afternoon, and they were booked but offered me the next day appointment…read more Lena, my stylist, was very friendly and made sure she was clear with what I wanted. The shampoo was heavenly!!! She was patient, and I was so thrilled at the end that she got a huge hug! The salon had a 4.9 rating I would give them a 10 out of 10! Can't wait for my next visit. THANK YOU

Honestly this place just gets better and better. I have had 3 different stylist at this point and I…read morecan honestly say they have all been amazing. My latest stylist Sarah was amazing and probably who I will continue to ask for just because we seemed to have a lot in common, and had a wonderful conversation while I was there. I booked two appointments in advance that's how much I have enjoyed this salon!

I just got my hair cut and I'm really disgusted it's like it was rushed and the employees were just…read moretoo busy talking to each other hardly paying me any mind and kept stopping to talk while cutting my hair and the left side of my hair doesn't even look like it was done. Will never be coming back here. Glad I didn't bring my daughter to get her hair cut too. What a waste of $20

Both of my kids were in a serious need of haircuts and after doing some research, either it was too…read moreexpensive for a kids cuts or no one was available at the time I wanted the appointments. Last Sunday morning, I was kind of fed up and so were the kids. So in a desperate attempt to get their hair done, I took the kids to Great Clips. I had only ever heard of the franchise and noticed this shop while shopping at my home Target store or frequenting neighboring businesses. Thankfully they took walk-ins and they seemed to be well staffed for a Sunday morning. There were already clients inside. Crystal greeted us and cut my oldest's hair, while Dashia (sp?), who had just walked into work, cut my youngest's. We were probably out of there in 20 minutes! It was a dry cut, the stylist got to work and my kids did't fuss. It was a good visit! The prices were so reasonable too! I've attached a picture of the price list. The salon stayed pretty busy also. When we were walking out, there were already people walking in and had checked in online before arriving. They seemed to have a good system going. My oldest had the most dramatic cut (about 8 inches off) and wanted to donate her hair, but unfortunately, the organization that Great Clips partners with has a minimum of 12 inches. Also please note, they give you the kit to facilitate the donation, but you must fill out the form and sent it yourself. Overall, I am glad that a desperate situation "forced"me to try Great Clips and I might just bring my kids here next time for their haircuts! Enjoy friends and stay warm.

Not customer friendly. Does not care about your experience when you bring your concerns to her…read moreattention. Don't be even 5 minutes late or they will close the shop and leave and won't respond to your phone or email message.

Got my hair cut and dyed there a few months ago. They put a terrible color on my hair, and washed…read moreit once!! There was so much dye in my hair and I mentioned it to the stylist, told her I wasn't happy with the dark black color (that I didn't ask for) and that it was still full of dye. She handed me a bottle of deva curl clarifying shampoo and walked to the checkout. She didn't care one bit. It was a Saturday around 4 pm and her sister had left so she was ready to go home and telling me all about her fun evening. This is not the place it used to be!

Great haircut! Great service…read more Cheapest prices in Chesapeake! M-F 9:00 - 5:00 Saturday 9:00 - 4:00

I've been stopping in to get a cut there for about 30 yrs now. Shop isn't fancy but I haven't had…read moreany issues. Regular cut/trim is about $25 with tip. They're very friendly.

A friend made appointments for pedicures for us on a Friday afternoon. The salon is large and has a…read morecouple of places to sit while you wait. We actually arrived 30 minutes early just because we could and were seated fairly quickly. The water in my tub was much too warm and I told the girl to make it cooler. I'm not sure if she didn't understand, but it didn't get cooler, so I asked again. It STILL didn't get cooler. Ugh. We sat in chairs at 4:04 and we were out of there by 4:42. While the polish looks fine and it was generally an overall "fine" experience, it just didn't stand out to me and we expected the massage parts to take longer. She didn't even massage my feet. The massage chair was my least favorite part; felt like I was riding a roller coaster or something. The control panel was whacked! I think the cleanliness of the salon is lacking as well. There were hair particles on the chairs and on the counter when I went to pay. Yuck. I've already got a dedicated nail place in VB, so I'll stick with that one.

Run from this salon. If I could give negative stars I would!…read more Look at the pictures! My experience cost me far more than money....it may have permanently damaged my natural nails! I stayed with Davina at Devinn Nail Bar for nearly two years because it was convenient to my house and they could do the simple nail art I liked. Looking back, that was a huge mistake. They butchered my nails. Every single appointment was painful. I repeatedly told them they were hurting me while filing, and every time I was told to "relax." I trusted that maybe this was normal because they were the professionals. It wasn't. I finally went to a new salon, and the nail technician was shocked when she examined my nails. She told me this was one of the worst over-filed sets she had seen in her career. The techs at Devinn nail bar had not only over-filed my nails every time, but had filed deep grooves into my natural nail plates. Every fill left visible gouges in my actual nails. Because of the damage, my nails are now lifting from the nail bed. I've been told I need to remove my nails completely and take a long break to give them the best chance to heal. Recovery is expected to take many months, and there is no guarantee they'll return to normal. This is on top of being treated rudely, long wait times, constantly increasing prices, being confronted by management over my honest review, and being treated differently after I expressed concerns. I regret staying as long as I did. If I had known the long-term damage being done every time I sat in that chair, I would have left a long time ago!

I'm honestly very surprised to see such poor reviews on here because I've had a wonderful…read moreexperience so far! It's a super cozy salon and everyone is so kind. I've seen Tara a few times for color/cut/treatments and I'm so happy with everything she has done! She's absolutely the sweetest and actually makes an attempt to get to know her clients. It's so important to me to have someone who actually cares about making sure their client is happy with the service they receive. My hair is insanely soft and gorgeous and she's given me exactly what I wanted each visit. Completely worth the cost and an excellent experience overall. I could not recommend this place enough!

Check out their BBB review with heaps of identical experiences to mine…read more Also, the VA beauty board has been notified of both of these crooks behavior and lack of professionalism. They do not need to be handling people hair or money!! Heather H. Was on her phone while applying the blonde to my hair, and didn't ever place it the way I had asked. Seriously unprofessional. She's claims to have 30+ experience, but perhaps her older age has hindered her decades long experience... Or she just was never any good at hair styling. She cut my hair after drying it!! What in the world??? She damaged my hair with her haphazard 'experienced' cut and had the audacity to blame it on me!! She's a mental case and crook. This place is far from a salon... Barber shop at best. Partial highlights are $175-- never have I ever paid more!! Except at this sad barber shop-- where they charged me $305 for Heather's poor ass work that I had to get fixed from a REAL salon!! And they confirmed, my hair was not damaged as Heather claimed and blamed on me, it was 100% her shitty cut!! I hope she can afford an good lawyer after stealing from me and verbal assaulting me. I bet if Timothy can cheat his customers like he did me, he's also cheating all of his workers too, who are brand new to the field. Get out while you can!!!

Awesome service. Very professional and friendly. Very clean and I highly recommend themread more

I made a reservation and wasn't allowed in it was so bad I needed my hair cut I will never come…read moreback or book

Excellent experience. As a super super picky customer, I'm finally happy with a stylist…read more Karen listened, focused and executed exactly what I had hoped for. I'll absolutely become a regular customer. She's humble, knowledgable, focused and very talented.

It had been AGES since I had colored my hair. I was tired of my natural color, so I finally decided…read moreto do something about it. I found this salon on Yelp (surprise, surprise), and after seeing great reviews about Katie, I booked an appointment right away. Getting my hair done by Katie was a fantastic experience. She's super talented, and she brought life back into my hair! She was also a fun conversationalist, which is important when you're doing balayage for like 3 hours. Another thing I liked was that she has 5pm appointments on Thursdays, so that made it easier to fit around my work schedule. Overall, I would highly recommend this place, and specifically Katie!

Montina and Sabrina did a wonderful job! My husband wanted braids for his 40th birthday and I just…read moretagged along. Montina did such a good job, I'll be back for sure. My husband is very pleased with Sabrina's work too. The ladies were kind, welcoming and best of all funny! We'll be back soon!

Definitely happy with the results, In and out in 60min flat... Customer service and end product was…read moreon point.

The greatest barber shop in town! I have been going to Martin for the last 5 years and have never…read morehad a bad experience. Bar none top notch service, very accommodating and personable. With Martin you are always guaranteed a great haircut! Don't go anywhere else!

I showed up 10 minutes early for a cut. I waited until 10 minutes after my scheduled time. Barber…read morewas a no-show. I was going to let it slide until I received an email from Booksy chastising ME for not having the courtesy to cancel my appointment. Unprofessional blaming the customer for the missed appointment you couldn't be bothered to show up for.