When I booked my appointment, I had to do some paperwork, and one of the questions is what…read moreexperience level stylist would I like and I purposely clicked somebody who has 5+ years of experience. Well, whoever booked my appointment and chose my stylist chose to ignore my request and book me with a stylist who is a new grad. That was the first mistake. I went in there, asking for highlights and to go back brunette because my hair was auburn. So I wanted a simple brunette with a partial highlight to add a bit of dimension. Long story short, my hair has so many different colors going on, some parts are overly processed, and then the top parts were not lifted for long enough and are still very copper because she was very slow at placing foils. I was there for over four hours, and this is the result? And at the bare minimum, nobody should walk out of a professional salon with color stains all over their face. * My hair stylist was Gena Day * When I called about my concerns, the manager offered to have me come in and fix it but only gave me 1 time slot availability which was not a time I was available for. So she ended up refunding me 50% of what I paid. The crazy part is she didn't even agree that my hair looked like crap and she defended the work. I think it's simple to say there were mistakes performed and apologize. But whatever.

This review is a bit past due, but I had an appointment scheduled with a different salon back in…read moreJanuary of this year right before I was to leave on vacation. Unfortunately it was canceled on me a week before I was supposed to leave, so I reached out to Coastal Roots. Thankfully they were able to schedule me at the last minute with H. I knew I would likely be getting a stylist with minimal experience as it was such short notice, but I was okay with that since I only needed a single process color treatment to address my grays (and they are minimal at that) and not anything especially skillful like a balayage. The staff were all very friendly and the salon itself was trendy, cute, and clean with a lot of product offerings. But overall I was very disappointed in the service...first, H had asked me if I'd wanted to do a darker color on my roots since "sometimes they look lighter than the rest of your hair so doing a darker root will give you a more natural look" (or something to that effect). I was very confused by this but agreed since I was trusting her professional opinion. After I had time to really consider this though, I genuinely believe that was her solution to the problem of roots lightening more than the rest of your hair color caused by the heat from your scalp as it processes instead of just applying to the roots last?? And, of course, this "necessary" darker color meant extra product, which in turn meant additional charges. Not necessarily a big deal, but the kicker was when she was fully done and she was taking my cape off and I leaned forward toward the mirror to stand up and I could see multiple grays all throughout my hair! I asked, "Am I still seeing grays?" (a.) because I genuinely thought it could possibly be the lighting, and if it wasn't, b.) this is about as "confrontational" as I'm capable of being), to which she replied, "Oh, hmm...yeah...only a few though." I was a little shocked at how cavalier she was, and I recognize I could have probably made a bigger stink about it and gotten it fixed. However, I'm beyond uncomfortable behaving like that, and in my mind it was my job to point it out to her and once she recognized it and didn't herself offer any sort of rectification or even think it was an issue, I wasn't going to press it. Not to mention I had already spent over THREE hours in her chair for what should have been a simple treatment, and I was leaving the next day to go overseas and simply didn't have the time. I'm sure there are much better experiences to be had at this salon with a more experienced stylist. But given that I spent more than $150 for the most entry level stylist on a treatment that I just did MYSELF at home last night using AGEbeautiful products for less than $20, I definitely don't think it's worth it.

Love this place. Only place that can make my hair look perfect every time. Lynn is very friendly,…read moretruly a wonderful person. I'd travel from out of state to have Lynn do my hair.

Lynn is absolutely FABULOUS!!! I've been her client for many years and she's never let me down…read more I've had hair extensions for many years, no one can even tell they are extensions and receive many compliments! Thank you Lynn for always taking care of me!!!

I bounced around at different salons in the Coastal VA area until I came to Kellen's. I will never…read morego anywhere else! I will be in mourning if they ever close. Kellen and Taylor have both worked their magic on my hair for the past year and a half. They're both SO insanely talented and nail it every single time I'm in the chair. Their experience and knowledge is well beyond what I've seen elsewhere. I've been going blonde for years and years, but I've never been so impressed before Kellen's. The salon is beautiful and trendy, the girls are so kind and easy to talk to, and the hair is worth every penny. Will DEFINITELY be back!

I usually do not share negative reviews but I feel that there needs to be some accountability held…read more I will be honest about all positives and negatives. I recently went to Kellen's salon for a color correction. I have only been a bleach and tone for the past 6 years but I took a break for a year. I made an appointment for a color correction to platinum blonde. I paid $475 + tip at my appointment for a color correction and hair cut (this was discounted from $525. I think because of the result of my hair.) They did also give me a free bottle of purple shampoo. This was nice but not necessary to make me feel better about the results. My appointment in total took 7hrs (It has never taken more than 5 hrs for a color correction and I have fairly short hair and an undercut). During my appointment 3 other clients were taken and I felt like I was left for very long periods of time without checking on my hair. I feel like for the price I would expect a little more attention to watching my processing. When my hair was done it was a very bright very yellow color with obvious bands. The top and underneath were two different colors. My hair was extremely fried and there was a ton of breakage. This has never happened once when bleaching my hair. I also asked for a bob haircut that turned out extremely uneven. The next day I messaged for a correction to my toner and they did promptly schedule me and did not charge me for the correction. I have to say I still was not satisfied with the outcome of the correction and it was still extremely uneven in color with a prominent band. The stylist doing my hair seemed to not know how to properly correct it. Another hairstylist (first day at the salon) advised them on most of the correction. She also was not able to fix my bob haircut and the new stylist had to take over to correct it (I would like to emphasize that the new hairstylist did a fantastic job on my haircut!) Lastly, for the service I received I think my appointment was extremely overpriced. Most of the reasoning for the price was due to the high rent in the building and the cost of the product. While I understand that, I think the price should reflect the skill and ability of the stylist. Rent and product should be considered in the price but not the bulk of what I was paying for. I have attached pictures of my hair after the second appointment, my hair before the appointment and my goal photo (my goal photo was my hair 4 years ago so I know it was achievable or at least in the realm of being close to that color)

Excellent experience. As a super super picky customer, I'm finally happy with a stylist…read more Karen listened, focused and executed exactly what I had hoped for. I'll absolutely become a regular customer. She's humble, knowledgable, focused and very talented.

It had been AGES since I had colored my hair. I was tired of my natural color, so I finally decided…read moreto do something about it. I found this salon on Yelp (surprise, surprise), and after seeing great reviews about Katie, I booked an appointment right away. Getting my hair done by Katie was a fantastic experience. She's super talented, and she brought life back into my hair! She was also a fun conversationalist, which is important when you're doing balayage for like 3 hours. Another thing I liked was that she has 5pm appointments on Thursdays, so that made it easier to fit around my work schedule. Overall, I would highly recommend this place, and specifically Katie!

I always have the best experience with Clay, I honestly give him full reign to take control and do…read morewhatever he wants to my hair and I walk out feeling like a beauty queen. Last time he added subtle highlights that framed my face just right and this time he added fun flirty pieces that framed my face. Not only do I love the work that he does, I love the person that he is. Clay is someone I simply adore and because of his work and his personality I will keep coming back to him time and time again.

Where have you been all my life! Countless hours searching for the right one... the right hair…read moreperson.... my person! I love my cut and cannot wait for my color appointment! You are MY person! Thank you!!

Damaire did a beautiful job with my silk press! I've had mixed experiences with stylists doing my…read morenatural hair (I have a lot of it and it tangles/knots up the minute after it's been detangled), but Damaire was fast, gentle, and the end result was perfect. I'm so grateful he was able to squeeze me in for an appointment!

From the owner: Damaire Dasan is the Owner , Elite Stylist , and Curl Specialist at “The Hair Xperience LLC” Dasan…read morehas over 6 years of experience in , hair care , natural hair care , cutting , coloring , styling , and seamless weaves . He is licensed based in Virginia 757 Hampton roads area . Our motto at The Hair Xperience is “we want your hair to grow , stay healthy , flourish and provide a great relaxing service and experience for all clients .” We care about your hair .

Let me count the ways... Michael is the absolute best in the industry. First and foremost, he is…read moreextremely friendly, kind, inviting, and thoughtful. Each appointment feels like a pleasant visit with an old friend that ends too soon. Michael has NEVER disappointed... not even a little bit. You walk in feeling like yourself and walk out wondering why there isn't a red carpet when you're feeling like a billion bucks. Yes, that's right, not a million, but a billion. Where are the paparazzi when you're looking this good? ;) Michael isn't scissor-happy unless you want him to be. He aims to please and honestly, you can tell he sets lofty standards for himself which is evident in the completed project. You won't get better color anywhere and the blow-out leaves you ready for the next photoshoot, but alas, you realize it's just a feeling you get and not reality. The final result just makes you feel that way. Why he isn't doing hair for the super-elite rich and famous is a mystery, but for now, I'm just glad that he's my hairstylist and plan to keep it that way. A secret like this is hard to keep, but seriously, he is the best-kept secret in the area. Hairstylist just doesn't seem fitting and hair artist... meh. He is the Michaelangelo of hair. If only my review could depict how good he really is, but this will have to suffice. I'm grateful to have found him.

From the owner: Local master hair stylist here in the heart of Great Bridge located in the Sola Salons off Cedar…read moreRoad. Bored with your hair style, need an up-do, or maybe you want those long locks you've been dying for...we also specialize in hair extensions. Call us today to book an appointment and lets get you feeling the way you deserve to feel!

Katie did the most amazing job on my bridal hair! I had a vision and of course she nailed it! It…read morewas a beautiful updo while making my hair look fuller than it is! It stayed in place and looked just as good at the end of the day! When it came time to take it out, I could tell her knowledge for updo's was extensive. The techniques she used were impressive. She herself was very professional, fast, and super sweet! I would definitely recommend her to anyone for beautiful bridal updos! Thank you Katie!

From the owner: About Citrine Bride…read more At Citrine Bride, we believe your wedding morning should feel just as beautiful as the day itself. We specialize in luxury, on-location bridal hairstyling, creating timeless, effortless looks that enhance your natural beauty and photograph beautifully for years to come. Our experienced team is passionate about providing a calm, personalized experience from your bridal preview through the final touch-up on your wedding day. Whether you’re dreaming of soft waves, a romantic updo, modern texture, or a classic style, we’ll create a look that feels authentically you. We proudly style all hair textures and lengths and welcome every love story. Our goal is for every client to feel confident, cared for, and completely at ease while getting ready for one of life’s most meaningful moments. Serving the Outer Banks, Hampton Roads, and destination weddings throughout the East Coast. Because every bride deserves to feel effortlessly beautiful.

I'd like to leave a good review but I didn't get my haircut. Dawn does not send out appointment…read moreconfirmations so don't expect a reminder when booking but you will definitely get charged when you show up 20 mins late and she has someone else in her chair! No phone call or text to see if you're coming. Now the time mess up was completely my fault and being human I make mistakes but I won't make this one again. Enjoy that free $30, you must need It more than me

From the owner: Providing the Chesapeake area with the highest quality service. Specializing in cuts/color and…read moreoverall healthy hair. Call today to make an appointment.

I walked in on Thursday afternoon, and they were booked but offered me the next day appointment…read more Lena, my stylist, was very friendly and made sure she was clear with what I wanted. The shampoo was heavenly!!! She was patient, and I was so thrilled at the end that she got a huge hug! The salon had a 4.9 rating I would give them a 10 out of 10! Can't wait for my next visit. THANK YOU

Honestly this place just gets better and better. I have had 3 different stylist at this point and I…read morecan honestly say they have all been amazing. My latest stylist Sarah was amazing and probably who I will continue to ask for just because we seemed to have a lot in common, and had a wonderful conversation while I was there. I booked two appointments in advance that's how much I have enjoyed this salon!